20 Kansas Cadillac Service Centers

Don Hageman Jon Koehn Jacob Wiens Craig Druecker ALL - carolm616

Don Hageman Jon Koehn Jacob Wiens Craig Druecker ALL provided splendid service again-thank you!

I loved the videos sent to keep me updated, which are - coffeean2000

I loved the videos sent to keep me updated, which are also great for accountability in the service. James Fager always makes my experience great—he's a nice guy with great customer service skills.

Parts Deparment is #1 in Customer. - Avoidthem

Parts Deparment is #1 in Customer. I was Greeted at the door and as I made my way to the part dept. I was taken care of in a very professional manner. I will be doing business here!! I Highly Recommend Donovan GMC WICHITA KANSAS!

Timely, professional, polite. - j.s.shearer

Timely, professional, polite. Always taken care of my car. Would deal with this dealership in the future.

BMW has the worst service department we have ever... - JReichenberger

BMW has the worst service department we have ever experienced. We took our SUV BMW in for yearly service and it came back three days later in WORSE shape that when we brought it in! We have purchased three BMWs in the last 10 years but we will not be doing this again. When I went to pick it up, they had gashed in the back of the car with some type of tool. And then we discovered, after we got home (one hour away, that they hadn't even changed the oil!! Never again...

My husband and I were on our first ever travel trailer... - J & A

My husband and I were on our first ever travel trailer adventure. Our Chevy Silverado tire sensors had been acting up. We pulled in and ask if we could make an appointment. The service crew had us pull in immediately and fixed the problem. The young man who took care of us would not accept a tip from my husband. Wished us well and we were on our way. Super service. Thank you from the Marbles

Warranty work - G-Mail

Doug Richert has the best and most professional service and sales staff of any dealership I have dealt with. They go above and beyond in making sure your car buying and service is a great experience. You are important to them and they show it. Bernard Bennett is a fantastic service consultant, really goes out of his way to help you and to see the work is done right, he really makes you feel like a very special customer. A great dealership, I highly recommend Doug Richert Cadillac, great sales, great service.

Customer Satisfaction - Bphi66

From the owner through the service staff, we always receive quality service. We are pleased with the customer service attitude and their willingness to meet our needs, whether it is an oil change or a major repair. Tony, David and Don are a pleasure to deal with.

Since I live approx. 35 miles away from your dealership;... - lrglaves

Since I live approx. 35 miles away from your dealership; I highly appreciate your loaner car option. This allows me to do some errands while in the Wichita area. When in the lobby, your receptionist Jen, makes the the experience pleasureful. She is a tremendous asset to your dealership! Also Kevin is awesome to work with. Without a doubt your people are the main reason I come to you for service. Rick Glaves

It was a awesome experience. - Glenda

It was a awesome experience. They know what they are doing. Great experience thank you so much

Great service and very friendly workers They know my name - gkleeh

Great service and very friendly workers They know my name when I come in they tell if I have any problems with the car This time asked for some information on how much my next bill will fit I will be doing my 50000 mile check up on the car. This way I can budget for the bill!! Thanks for the information!!’