327 Iowa Used Car Dealers

I am writing this email to inform you that I'm not... - atc_soldier

I am writing this email to inform you that I'm not satisfied with the way you and the finance guy handled the deal of my Volkswagen jetta. First you sold it to me for 15900 and it was listed at 14900 on your internet site. second even 14900 is way over priced. according to Kelly blue book the car is only worth 13085 so it is sad that you even made a deal like this with me. second the trade in on it is only worth 9150 so I owe 16500 on this and it is not worth much more than half that...Wow you really screwed me on this deal.. my mustang trade was worth 14000 and I owed 14400 now I'm really screwed on this vehicle. So thank you for really putting me upside down... I will never buy another vehicle from you or auto edge as long as I live and it really makes me sad because I thought you were my friend and I thought I could trust you. remember I buy a lot of cars at least 1 a year for me and my wife, and I am the one that my family comes to for help when they want to buy a car. I will never recommend anyone I know to go to auto edge to buy a vehicle. I also want you to know that I will be posting a negative review of auto edge online as well as a negative review of you as a salesperson online... Thank You for again showing me just how much you cannot trust a car salesman.... Completely unsatisfied customer,

I never heard back from anyone from the dealership. - Fuzzyox

I never heard back from anyone from the dealership. I'm not going to be working with them

There was a problem a week after the sale and they would - juliadream68

There was a problem a week after the sale and they would not even consider working with me on it. I understand it's sold as-is but I was told by other dealers that they would at least try to help with it if it was them. Not Bigfoot Auto. And after I wrote a negative review of my experience, a co-owner wrote a very long rebuttal that belittled and bad-mouthed me. I will never step foot on their lot again and advice others to do the same.

My wife and I enjoyed the experience we had visiting this... - creek

My wife and I enjoyed the experience we had visiting this dealership. We first called to inquire about a pickup truck seen online. They responded to all of our questions while also giving us additional information about the truck along with sending additional pictures to help in the description. Once we arrived to look and drive the vehicle it turned out to exceed our expections. We will definitely call them for our next vehicle purchase.

Car in shop days after purchase - Matt

I purchased a 2014 Chevy Cruze from this dealership and after getting most of the way through the sales process was told it was a GM Buyback vehicle due to the previous owner returning it. This would have been good information to divulge up front, but I was assured that the problem was fixed and had a warranty covering it. Within 3 days of owning it the car was in the shop for repairs. When contacting the dealership they seem to have a "one email per day" policy, and apart from the finance person I worked with, the rest seemed to be more interested in just assuring me that the repair is covered by a warranty than trying to resolve a customer issue. I emailed them numerous times regarding what options for recourse they had and was never offered any, so I feel other consumers should know the potential treatment they may receive after purchasing a vehicle from this dealership if they encounter any mechanical issues.

Never received an email response to my inquiry regarding - Jen

Never received an email response to my inquiry regarding CarFax information. I simply wanted to know the history of the vehicle.

Great experience dealing with a dealership that puts... - dubuque1987

Great experience dealing with a dealership that puts customer service ahead of dollars. Definitely recommend this dealership, will not go to another as long as I live in Iowa! The sales team was very helpful and LOW PRESSURE. Helped me picked out just the right vehicle and within my budget.

They were very friendly and up front about the used... - cmichels67

They were very friendly and up front about the used Corolla we were interested in. No pressure sales tactics and easy to talk with. Got a nice used car at a good price. Would definitely go back. Carl in Dubuque

THIS PLACE SUCKS! EVERYBODY I DEALT WITH WAS A COMPLETE... - thomas727

THIS PLACE SUCKS! EVERYBODY I DEALT WITH WAS A COMPLETE BUFFOON. WHATS THE DEAL WITH THE OLD GUY WITH ALL THE TATTOOS TALKING TO CUSTOMERS ALL THE TIME?!

Great prices and service, no bs when pricing, Highly - Jdwemp

Great prices and service, no bs when pricing, Highly recommend them to everyone, can see online inventory,

Very friendly and helpful. - Rebecca

Very friendly and helpful. Has a mixup and they took care of it in a timely manner

Honest Dealership - Happyearl

I am one very happy customer. I found the truck I was looking for on Carguss. I find this dealership to be very honest and respectful. The truck was in perfect condition. They worked on the AC and on my way home to TN the AC quit working. Todd paid half the bill to get my AC working. This dealership was under no obligation to help me out like that. The one problem I have is that this dealership isn't located closer to Nashville TN. Because I would confidently send everyone I know to get a fair deal on a used vehicle. Thank You Todd. I love the truck. Earl

Bad taste about kinion - Pissed off buyer

I bought a car at auction was advertised as professionaly restored and it wasn't restored at all as described. They didn't do a good job on paint,bodywork,lot of stuff hidden. Car needs to be taken apart and redone.These guys are not pros in my opinion of any sort they are good at doing cover ups and taking your money. Buyer beware.

John and Mike are great to deal with. They are true pros... - thomas801

John and Mike are great to deal with. They are true pros who know how to take care of the customer during and after the sale. I won't buy another car from anyone else.

We bought a car for $8000 dollars almost 2 years ago and... - lovelady

We bought a car for $8000 dollars almost 2 years ago and it is a lemon, it has been broke down more than it has been running and we have put over $1000 to fix the things wrong with it not including the car payment and insurance. And we still have a lemon.

Never got back to me after I contacted them several... - Jlw772020

Never got back to me after I contacted them several times. All I wanted was vehicle information or what was available and nothing. So I feel like they have all the customers they need.

Great customer service and prompt responses. - NAWAL224

Great customer service and prompt responses. I was having trouble with my bank and planet auto was very understanding and accommodating with me. I love my new to me car and definitely recommend this dealership to others. Great used cars for great prices.

Asked about the incredibly low miles on the car. - jim-heath

Asked about the incredibly low miles on the car. Was told it "may" be a mistake?? Asked to follow up and let me know the outcome of the this concern and heard NOTHING back

Awesome Experience! - Cschetgen

My husband and I had a great experience with the sales staff at the dealership. We felt very at ease and our several questions were answered honestly. We highly recommend Riley's and will definitely be going back there in the future!

The guys at Ron's Toy Box have always gone above and... - Keenan

The guys at Ron's Toy Box have always gone above and beyond for me when trying to find a vehicle that I just can't seem to find local!

In 2003 we bought a 2001 Saturn L200 from Satterlee. We... - jralt

In 2003 we bought a 2001 Saturn L200 from Satterlee. We were young and naive and bought the first car we drove at the first dealership. Thank goodness we went to a place we could trust! The salesman helped us choose a reliable car we needed for our new family at a price we could afford. Though we never tried to bargain over the price he took it down for us anyway. The car was in excellent shape and never gave us any trouble. When that car was hit and totaled a couple of weeks ago, I did days of research and test driving. After going to large and small dealers all over town I called Satterlee. I should have saved time and gone there first. The service is still incredible: Scott (the owner) spent a lot of time on the phone with me determining financing options and discussing the vehicles he had that met our needs. When I told him I couldn't get to the lot before they closed he stayed open two hours late so that I could test drive and purchase a vehicle. The car I wanted to drive was impeccably detailed and ready to go when I arrived. And while I was finishing the paperwork to purchase it both Scott and salesman Robert were wonderfully friendly to both me and the friends I had brought along. But the best part came at the end, when Scott realized that they did not have the remote for keyless entry that he had promised me before I signed the paperwork. He apologized profusely and has offered to to take care of it at his own expense when we finalize the paperwork next week. I've learned my lesson: the next time we go shopping for a vehicle the first place we check will be Satterlee Motor Company! The service is friendly and hassle-free, the condition of the cars is great, and the price is fair. They have twice shown me that I can trust them to help my family find a safe and affordable ride.

great experience - happycarol

when i went to Select Auto Group, I explained what i was looking for and they did everything in their power to find the van for me. i am very pleased with the whole group, they were very helpful and very caring that my needs were met. I would recommend my friends to them, they treat their customers like they have known you forever. I really appreciated their help. I love my van. Thank you for all your help. Carol Mart

the dealership was stubborn and unwilling to negotiate a - BILLY.E.WILLIAMS1

the dealership was stubborn and unwilling to negotiate a fair market value price for a 26 years old truck . told them i was in north Alabama and willing to drive to Iowa to buy the truck and they were unwilling to make a fair deal. I'll never try and do business with them ever again. they can keep that xxxxing truck!!

I bought 2 vehicles from them and at a great price, - Nicole

I bought 2 vehicles from them and at a great price, really happy with my purchase :)

Theo Bland was great to work with and made the buying - hdg.holl

Theo Bland was great to work with and made the buying process simple. Being able to email with the dealer and have a lot of my issues and questions answered was lovely.