Worst service department ever. - Mgpclean
Worst service department ever. My F150 was going nuts shifting up and down while the dash was flashing everything. A couple years earlier the service manager talked me into an additive for brakes, steering, transmission and rear end that had repair warranty. Witham service told me I needed a transmission rebuild, brake rebuild and steering sector rebuild. At least they gave me a loaner because it was in the shop for 4 weeks. When they called to say it was ready and had been road tested I went to pick it up. The additive company only covered 1/3 of what was earlier promised because Witham had incorrectly made out the application. First drive off the lot got me 3 blocks before it did exactly the same thing. Went back and they claimed the trans kit must have been faulty. Will rebuild. 2 more weeks in shop and the call came telling me, by the way we had to replace the computer chip too. $6,000 out of pocket but it ran.
Took it to another mechanic for an oil change 1 week later. When I picked it up he told me 1 bolt had fallen out a brake caliper and the rest were loose. Also the pads had been changed without replacing the rotors just flipping them over. He also noted no one had touched the steering that was claimed to be repaired. Of course Witham denied wrongdoing and refused to go back to the additive company.
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