100 Iowa Ford Dealers

Did a good job at the price also sales was nice. - chadsullivan27

Did a good job at the price also sales was nice. Service department was good. But ask to have them drive it to see if they herd the rattling noise I was hearing bit said they didn't hear it. I took it home and I can still hear it clear as day.

I chose Ford over Toyota and I absolutely love the - kenr

I chose Ford over Toyota and I absolutely love the features and benefits of this vehicle.

Terrible. - Kurt.hoefer

Terrible. Went in for oil change on a new vehicle. Check engine light came on and had to take time off work to go back in. They Failed to put oil cap back on and the tech left his cell phone in the engine compartment. They didn’t offer to pick up my vehicle or give any refund. Won’t risk going back there for anything.

Sage was amazing, and so easy to work with. - tasha.hershey

Sage was amazing, and so easy to work with. He helped me find a used Lincoln with specific features I was looking for. He followed through and kept in touch as soon as a Lincoln would come in, he would let me know via text with links to their site and even the Carfax reports on each car. It was so helpful and made the experience easy for me. On a very cold Saturday, we came to Rydell in Independence to look at 3 Lincoln SUVs - Sage had them lined up and running for us before we got there - so impressed with that level of thoughtfulness and customer care. We bought a Lincoln that day and I couldn't be happier - thank you to the service department for detailing the car and a quick fix on the console for us. Appreciate you so much Sage!

Dalton Hampson was an amazing sales person. - berdette.ogden64

Dalton Hampson was an amazing sales person. He was well prepared for our visit. He communicated weekly to see if we had we had questions before our visit. Had 2 vehicles ready to view for our visit. Demonstrated vehicle features with extreme knowledge! Courteous and interested in finding out what our preferences were and found the vehicle that was perfect. Great sales person! Highly recommend him! Thanks for a great experience.

They are a very good dealership in sales and finance even - bbrinson64

They are a very good dealership in sales and finance even with the collision center at Dewey Ford very very good

My wife and I had a terrific experience at Stivers when - Chuck

My wife and I had a terrific experience at Stivers when looking at a Lincoln Nautilus. The dealership was fantastic. We had a large selection to choose from and the entire process was a well-run operation. Our salesperson , Rodney Larson, was knowledgeable about all options, took the time to explain them all and had great follow through. He was very good at connecting us with the vehicle that had what we were looking for. Throughout the process, he was never pushy and stayed dialed-in to comprehension. Rodney went through every question we had and never seemed like he only cared about making the sale. This was one of the best car buying experiences we have ever had. We will definitely be back in the future.

Very professional experience pleasant sales staff who - Yendor

Very professional experience pleasant sales staff who were very helpful and informative of the process. Got a fantastic new F150.

Jayden was honest and helpful in the car buying - HD

Jayden was honest and helpful in the car buying experience. I flew to Omaha and he drove more than an hour to pick me up from the airport and take me to the dealership. Car was as described. I would do business with him again.

We are so pleased with the people at Kemnas. - cslb1956

We are so pleased with the people at Kemnas. Sherry, Corey and Wyatt are the Best. We have been customers with Kemnas for years now and will continue to be. .

The whole experience was wonderful from start to finish. - hott5933

The whole experience was wonderful from start to finish. I would highly recommend to anyone buying a vehicle. A big thanks to Mike and Austyn!

They reached after I sent an email the next day. - mjmoemjmoe

They reached after I sent an email the next day. Scheduled a drive that evening and we end driving it home that night. They were such excellent sales people, cared about you and didn’t dissuade you one way or the other

Stopped in to see about lease deals on new Trucks. I had... - NewF150

Stopped in to see about lease deals on new Trucks. I had done some research up front and knew what to expect coming in. They had the perfect truck and surprised me with a fair deal up front! Smooth and painless buying process. Would recommend!

Had an excellent experience! - rleek1957

Had an excellent experience! No problems what do ever! Totally impressed! Thanks so much for the experience! Much appreciated!

They are really good at getting u in a car come down and - dereknibarger45

They are really good at getting u in a car come down and get you one

So helpful. - carlandgayle

So helpful. Went out of their way to teach this old timer how to use everything in our new Maverick PU. They were also willing to deal with us.

Unfortunately I hit a curb and ruined the tire. - 3holcomb

Unfortunately I hit a curb and ruined the tire. Brown’s quickly accessed the situation, determined I needed a new tire since a chunk was taken out of my tire and got one ordered for me. Thank you for the great service! Jayce and Ron to the rescue!

Worst service department ever. - Mgpclean

Worst service department ever. My F150 was going nuts shifting up and down while the dash was flashing everything. A couple years earlier the service manager talked me into an additive for brakes, steering, transmission and rear end that had repair warranty. Witham service told me I needed a transmission rebuild, brake rebuild and steering sector rebuild. At least they gave me a loaner because it was in the shop for 4 weeks. When they called to say it was ready and had been road tested I went to pick it up. The additive company only covered 1/3 of what was earlier promised because Witham had incorrectly made out the application. First drive off the lot got me 3 blocks before it did exactly the same thing. Went back and they claimed the trans kit must have been faulty. Will rebuild. 2 more weeks in shop and the call came telling me, by the way we had to replace the computer chip too. $6,000 out of pocket but it ran. Took it to another mechanic for an oil change 1 week later. When I picked it up he told me 1 bolt had fallen out a brake caliper and the rest were loose. Also the pads had been changed without replacing the rotors just flipping them over. He also noted no one had touched the steering that was claimed to be repaired. Of course Witham denied wrongdoing and refused to go back to the additive company.

Great service from purchase of the vehicle to the service - krhgohawks

Great service from purchase of the vehicle to the service department. We appreciate all aspects of our experiences at West Bend Ford.

Easy car sell! Clayton was so great to work with and very... - Mike and Debbie

Easy car sell! Clayton was so great to work with and very knowledgeable of his product! And Josh made financing a pleasure! Great job guys! 👍😊

Great dealership, great people! - mrjdorp

Great dealership, great people! Family business, passed down a couple of generations. Everyone was so polite & personable. No hassling, no haggling. Very fair & courteous. I had the pleasure to meet the patriarch & his wife in person. Don't be surprised if the great grandmother offers you a milkshake while you're signing paperwork!

This is the only dealership I would take my car to. - Happy Customer

A warning light came on (Service Engine Soon) and they pinpointed the problem and it hasn't been on since then. I also was able to get my car serviced at the same time.

Was able to trade in old vehicle and drive the new within - Steve

Was able to trade in old vehicle and drive the new within the same day. Overall great customer service and very nice people. Would definitely recommend to everyone!

I never heard from them following my inquiry through... - Dggrindel

I never heard from them following my inquiry through cars.com.. And car I was interested in still listed.

Poor communication, attention to detail, - Unsatisfied!

One of many examples! Went for a test drive with service manager, he verified the complaint on the truck, scheduled follow-up appointment to get it fixed on Friday. Called Friday evening to check status on my truck sorry we never got to look at it the appointment was at 9:30 AM! Been dealing with this dealership for six months trying to get my truck fixed!

Great dealershipp, very friendly. - BL

Great dealershipp, very friendly. They say they are fast, simple, friendly and fair and they are.

The staff was friendly and professional. - Chad Olson

The staff was friendly and professional. They worked with me to insure that I was aware of all the features of the vehicle and finalizing the purchase process, so that I could drive home with my first new pickup in twenty three years!

Bought used 2020 Explorer. Salesman told me it was Ford... - tripled

Bought used 2020 Explorer. Salesman told me it was Ford Exec driven, and Roling had all the service records. CARFAX said purchased at auction. Aside from the multiple AC and other issues, would never have bought it had I known it came from auction. Their attitude suggests "Tough Luck, Mr. Drenner" Service Dept, on the other hand is excellent.

Outstanding Deal and all promises kept. - Bigbird61

My first time at the dealership was great. They had the truck i wanted at a good fair price. the couple of issues i had with the truck were taken care of as promised. I found that to be unusual in itself. The owner as well as Dewey the salesman could not have been more helpful. I would recommend this dealership over any other of the larger ones. At Ron Alpin Ford I didn't feel like i was being held captive trying to get my keys back so I could leave. You know what I'm talking about. The high pressure salesman trying to wear you down so you give up and say yes I'll take it. From start to finish it was a refreshing experience. I am a customer for life.

Would NEVER attempt to buy a vehicle from them again - Cody S.

I was trying to buy an F-150 from this dealership, but, in the end, I am still searching for a pickup. I called this dealer and spoke with a salesman about a pickup listed for sale online. He sent me pictures, told me about the pickup, and everything else I wanted to know. We agreed on a price and were making plans to meet so I could pickup the F-150. He told me he would have to see if someone would help him meet me, otherwise I'd have to drive the whole way (I live in western Kansas), but I never heard back. After a day, I called the dealership and he answered. (I should add, when I called back, it was a Saturday just before noon when the salesman was leaving, so I'm really not sure if he ever intended to call back) I asked about him finding someone, and he said he was waiting to hear back but there was something else. Even though I had made a deal with him the previous afternoon, another salesman, that wasn't working that day, sold the pickup that night at a bar, then delivered the pickup the following morning, the day I called back. Before calling, I still believed I had bought the pickup, making plans to meet, calling my bank and insurance, etc. When he told me this, he didn't sound concerned at all. He didn't offer to make things right or help me find another vehicle. He pretty much told me that, while the pickup was actually sold to me, someone else sold it to someone else and to have a good one. This happened on a Friday into Saturday, so Monday we called and talked to the store manager, as the sales manager was the salesman I had been dealing with. They also were no help, telling us that this happens sometimes, thats how it goes, and didn't offer to help either. When we commented on that seemed like a bad mentality for a dealership to do business, the manager hung up the phone. In the end, I would definitely NOT recommend them and will be taking my vehicle purchases elsewhere. While it seemed things were going to work out great at first, it was a nice pickup at a good price, the way I was treated as things fell apart make me wish I could rate them lower than one star.