100 Iowa Ford Dealers

The service department was very professional and - Rosalie

The service department was very professional and completed every request. Work was completed professionally. Staff was very courteous

I had a fantastic experience working with Thomas Newman. - stcook

I had a fantastic experience working with Thomas Newman. He was incredibly knowledgeable and made the entire process seamless. I’m thrilled with my new Ford and highly recommend asking for him if you’re looking for a new vehicle!

Great people. - Davisfam

Great people...always make it easy for the customer!!! Highly recommend. They will take care of you!!!

Found working with Doug Baldwin and Taylor White to be - jordandjj

Found working with Doug Baldwin and Taylor White to be very knowable and helpful with my buying experience

I chose Ford over Toyota and I absolutely love the - kenr

I chose Ford over Toyota and I absolutely love the features and benefits of this vehicle.

Purchased my extended warranty via their website. - slip10

Purchased my extended warranty via their website. Easy purchase, best price and great follow-up. It's the real deal and I highly recommend.

Dalton Hampson was an amazing sales person. - berdette.ogden64

Dalton Hampson was an amazing sales person. He was well prepared for our visit. He communicated weekly to see if we had we had questions before our visit. Had 2 vehicles ready to view for our visit. Demonstrated vehicle features with extreme knowledge! Courteous and interested in finding out what our preferences were and found the vehicle that was perfect. Great sales person! Highly recommend him! Thanks for a great experience.

My wife and I had an abnormally pleasant experience - Used Camry Purchaser

My wife and I had an abnormally pleasant experience purchasing a used Camry. Ben D. offered excellent pre-sales support which was essential as we were interested in the car, but 350 miles out-of-state. His communications via phone calls, text, and email were outstanding. Particularly appreciated his doing a video walk around and then also coming in on his day-off to complete the transaction. We also had a pleasant experience with the Finance Manger, Sandro M. who was very personable and handled a lot of paperwork to complete the sale. Overall, very pleased with the car, and people we interacted with. There was even a young fellow that helped us find Ben on the morning we arrived to complete the transaction. We had a few post sale communications related to a couple loose ends. Those were excellent as well, including very professional and detailed response to an inquiry about the delay in processing our check we received by email from Irina A. There were 3 things that could have made our experience a bit better. Our car was supposedly run thru 130+ point inspection. I would have liked to see the car well detailed for picking it up. It did not appear to have even been washed that morning, let along waxed. Interior was fine. Engine compartment was clean. For having been supposedly well checked over, it was a bit concerning when taking it out for a short test drive the morning of sales transaction, that we had the low tire indicator on the dash showing. They then pumped up the tires and said booth rears were low. When back home, I checked the tires and while they had added enough so the indicator was off on the dash, they were still several pounds below recommended pressures on the door and the tires were not set evening on all 4 tires. (My gauges are quite accurate.) The 3rd thing - we don't purchase may cars at dealerships. WIsh they had told us up front that they / their bank places a hold of 10 business days on personal checks. We could have easily used a cashiers check had we known of this practice up-front. Over all, good experience and glad things turned out well as we invested 350mi one way travel and overnight stay. -dale & jane

They are a very good dealership in sales and finance even - bbrinson64

They are a very good dealership in sales and finance even with the collision center at Dewey Ford very very good

Very professional experience pleasant sales staff who - Yendor

Very professional experience pleasant sales staff who were very helpful and informative of the process. Got a fantastic new F150.

Jayden was honest and helpful in the car buying - HD

Jayden was honest and helpful in the car buying experience. I flew to Omaha and he drove more than an hour to pick me up from the airport and take me to the dealership. Car was as described. I would do business with him again.

I recently purchased a 2021 Ford F350 6. - dbrekke79

I recently purchased a 2021 Ford F350 6.7L Super Duty from Bill Colwell Ford, and I couldn't be happier with my experience. Dakota Even was my salesperson, and he went above and beyond to ensure that I found the perfect truck for my needs. Dakota was knowledgeable, friendly, and patient throughout the entire process. The dealership itself was clean and well-maintained, and the entire staff was professional and courteous. I highly recommend Bill Colwell Ford and Dakota Even to anyone in the market for a new vehicle. Thank you for the excellent service!

They reached after I sent an email the next day. - mjmoemjmoe

They reached after I sent an email the next day. Scheduled a drive that evening and we end driving it home that night. They were such excellent sales people, cared about you and didn’t dissuade you one way or the other

Stopped in to see about lease deals on new Trucks. I had... - NewF150

Stopped in to see about lease deals on new Trucks. I had done some research up front and knew what to expect coming in. They had the perfect truck and surprised me with a fair deal up front! Smooth and painless buying process. Would recommend!

Had an excellent experience! - rleek1957

Had an excellent experience! No problems what do ever! Totally impressed! Thanks so much for the experience! Much appreciated!

They are really good at getting u in a car come down and - dereknibarger45

They are really good at getting u in a car come down and get you one

So helpful. - carlandgayle

So helpful. Went out of their way to teach this old timer how to use everything in our new Maverick PU. They were also willing to deal with us.

Unfortunately I hit a curb and ruined the tire. - 3holcomb

Unfortunately I hit a curb and ruined the tire. Brown’s quickly accessed the situation, determined I needed a new tire since a chunk was taken out of my tire and got one ordered for me. Thank you for the great service! Jayce and Ron to the rescue!

Worst service department ever. - Mgpclean

Worst service department ever. My F150 was going nuts shifting up and down while the dash was flashing everything. A couple years earlier the service manager talked me into an additive for brakes, steering, transmission and rear end that had repair warranty. Witham service told me I needed a transmission rebuild, brake rebuild and steering sector rebuild. At least they gave me a loaner because it was in the shop for 4 weeks. When they called to say it was ready and had been road tested I went to pick it up. The additive company only covered 1/3 of what was earlier promised because Witham had incorrectly made out the application. First drive off the lot got me 3 blocks before it did exactly the same thing. Went back and they claimed the trans kit must have been faulty. Will rebuild. 2 more weeks in shop and the call came telling me, by the way we had to replace the computer chip too. $6,000 out of pocket but it ran. Took it to another mechanic for an oil change 1 week later. When I picked it up he told me 1 bolt had fallen out a brake caliper and the rest were loose. Also the pads had been changed without replacing the rotors just flipping them over. He also noted no one had touched the steering that was claimed to be repaired. Of course Witham denied wrongdoing and refused to go back to the additive company.

Easy car sell! Clayton was so great to work with and very... - Mike and Debbie

Easy car sell! Clayton was so great to work with and very knowledgeable of his product! And Josh made financing a pleasure! Great job guys! 👍😊

Response back to me was in a timely matter.And I will... - mwkell

Response back to me was in a timely matter.And I will check back again

West Bend Ford has an excellent staff that takes care of - jmmcc

West Bend Ford has an excellent staff that takes care of your needs to satisfaction

This is the only dealership I would take my car to. - Happy Customer

A warning light came on (Service Engine Soon) and they pinpointed the problem and it hasn't been on since then. I also was able to get my car serviced at the same time.

Was able to trade in old vehicle and drive the new within - Steve

Was able to trade in old vehicle and drive the new within the same day. Overall great customer service and very nice people. Would definitely recommend to everyone!

I never heard from them following my inquiry through... - Dggrindel

I never heard from them following my inquiry through cars.com.. And car I was interested in still listed.

Poor communication, attention to detail, - Unsatisfied!

One of many examples! Went for a test drive with service manager, he verified the complaint on the truck, scheduled follow-up appointment to get it fixed on Friday. Called Friday evening to check status on my truck sorry we never got to look at it the appointment was at 9:30 AM! Been dealing with this dealership for six months trying to get my truck fixed!

Great dealershipp, very friendly. - BL

Great dealershipp, very friendly. They say they are fast, simple, friendly and fair and they are.

Bought used 2020 Explorer. Salesman told me it was Ford... - tripled

Bought used 2020 Explorer. Salesman told me it was Ford Exec driven, and Roling had all the service records. CARFAX said purchased at auction. Aside from the multiple AC and other issues, would never have bought it had I known it came from auction. Their attitude suggests "Tough Luck, Mr. Drenner" Service Dept, on the other hand is excellent.

Outstanding Deal and all promises kept. - Bigbird61

My first time at the dealership was great. They had the truck i wanted at a good fair price. the couple of issues i had with the truck were taken care of as promised. I found that to be unusual in itself. The owner as well as Dewey the salesman could not have been more helpful. I would recommend this dealership over any other of the larger ones. At Ron Alpin Ford I didn't feel like i was being held captive trying to get my keys back so I could leave. You know what I'm talking about. The high pressure salesman trying to wear you down so you give up and say yes I'll take it. From start to finish it was a refreshing experience. I am a customer for life.

Would NEVER attempt to buy a vehicle from them again - Cody S.

I was trying to buy an F-150 from this dealership, but, in the end, I am still searching for a pickup. I called this dealer and spoke with a salesman about a pickup listed for sale online. He sent me pictures, told me about the pickup, and everything else I wanted to know. We agreed on a price and were making plans to meet so I could pickup the F-150. He told me he would have to see if someone would help him meet me, otherwise I'd have to drive the whole way (I live in western Kansas), but I never heard back. After a day, I called the dealership and he answered. (I should add, when I called back, it was a Saturday just before noon when the salesman was leaving, so I'm really not sure if he ever intended to call back) I asked about him finding someone, and he said he was waiting to hear back but there was something else. Even though I had made a deal with him the previous afternoon, another salesman, that wasn't working that day, sold the pickup that night at a bar, then delivered the pickup the following morning, the day I called back. Before calling, I still believed I had bought the pickup, making plans to meet, calling my bank and insurance, etc. When he told me this, he didn't sound concerned at all. He didn't offer to make things right or help me find another vehicle. He pretty much told me that, while the pickup was actually sold to me, someone else sold it to someone else and to have a good one. This happened on a Friday into Saturday, so Monday we called and talked to the store manager, as the sales manager was the salesman I had been dealing with. They also were no help, telling us that this happens sometimes, thats how it goes, and didn't offer to help either. When we commented on that seemed like a bad mentality for a dealership to do business, the manager hung up the phone. In the end, I would definitely NOT recommend them and will be taking my vehicle purchases elsewhere. While it seemed things were going to work out great at first, it was a nice pickup at a good price, the way I was treated as things fell apart make me wish I could rate them lower than one star.