730 Indiana Used Car Dealers

I bought as SUV in October 2024 and gave this dealership - sheriluv1

I bought as SUV in October 2024 and gave this dealership 5 stars. The salesperson Phil was very nice but of course that was to sell the car. I saw the right-side quarter panel was buckled; he said no problem we will fix that. When I test drove the car Phil rode with me; I eventually found out why. The shield that comes out when you close the sunroof didn't work; I'm assuming he didn't want me to test that out; my fault. Their employee finally fixed the sunroof where it would close but not the cloth visor was dirty and torn. I was told by the general manager that that was not their responsibility; keep in mind I had already bought the car!! After numerous calls to get the quarter panel fixed and sunroof visor fixed, I was given a phone# to their body man who has yet to call me back after months of calling. I was told that this car just came in and they didn't have time to inspect it, that's all they had to say, I would have waited!! My mom was going to replace/buy her Porsche but now she definitely won't.

Let all buyers beware. - jrlifter1971

Let all buyers beware. They are a very typical used car lot. Be sure to have the car checked out by a mechanic and check that every option is functional. In my case, the driver's side mirror had been "glued" on to give the appearance of a functional mirror but this was not the case. A $2,200 price tag to be repaired by a dealer for this vehicle! The car had been driven by the owner for weeks prior so there is no way possible it was overlooked. My fault for not noticing at the lot so great work by the team covering it up but not so good for the buyers! Best of luck with this dealer.

Pilson Chevrolet has the best staff ! - Alishacox

Pilson Chevrolet has the best staff ! Skyler in service was so helpful made sure everything was working perfectly on my Yukon .

Had a great experience with Andrew Neumeyer. - letterman1959

Had a great experience with Andrew Neumeyer. I was impressed by him when a friend I was with weeks earlier bought a car through Mr. Neumeyer. He was friendly and knowledgeable and seemed very genuine.

Phenomenal experience with Jerry Storey, who can teach a - Rhonda

Phenomenal experience with Jerry Storey, who can teach a master class in customer service. He found exactly what I wanted within 45 minutes of my leaving the dealership for the very first time. Very happy customer!

Dominic was a very good listener and gave us all of the - mkpnnck

Dominic was a very good listener and gave us all of the answers we needed. He was very helpful to helping us get a great deal.

Tim was great to work with and went the extra mile to - vickipeters86

Tim was great to work with and went the extra mile to find me a great interest rate and deal. Wonderful service!

Had a Oil Change Scheduled , Arrived a little early , But - drw774519m5

Had a Oil Change Scheduled , Arrived a little early , But still I was out in 45 Minutes , Thanks Romain will see you again

I just got a 2016 Mercedes the service was great! - Darlingtonudeagha

I just got a 2016 Mercedes the service was great! The representatives helped through it all.. looking forward to future business

Jason was friendly, helpful and upfront during the entire - cmabie

Jason was friendly, helpful and upfront during the entire process. The staff helped us work through our trade in title issues and financing. It was great to find a used Chrysler Pacifica we can use to haul the entire family.

They buy used cars at auction and can sell for cheaper. - rassmith52

They buy used cars at auction and can sell for cheaper. That is all you are getting from TruWorth in Carmel. I purchased a Volvo S60. The salesmen don't know anything about the cars except what you can read on the internet and what they may have read on a brochure. When I bought my car it had 2 key fobs. One did not work. Grant, the General Manger, stepped in and told me three solutions: 1. Keys are too close together 2. Keys were in valet mode 3. get them reprogrammed at Tom Wood Volvo. I tried all of his solutions. Tom Wood Volvo informed me the second key fob wasn't even to the car I purchased. I took the key fob back to TruWorth on Friday, Nov. 29th. Grant, the General Manager, took my key fob and said he would get back to me on Monday or Tuesday. Grant, the General Manager, never got back to me. I reached out via 13 texts, 4 phone calls, and 2 in person visits with a 31 business day period. I do feel bad for the other employees who have to cover for Grant, the General Manager. He was either busy, "would get back to me", or out of the office. All I wanted was the second key because with a Volvo you have to have both keys to use some of the remote and app features, like remote start. After I contacted the Better Business Bureau magically Grant touched base. He let me know he had 7 other cars in the same situation as mine. I respectfully told him, I only care about my car. There is a problem with an attention to detail if 7 others are facing the same issue. The following day I went to Tom Wood Volvo and they had a key in stock. They had keys in stock the entire time, but TruWorth refused to acknowledge this, because they needed to again buy key fobs in bulk and not just one key fog. So, if you want lack of attention to detail, no communication, and zero customer service see Grant, the General Manager, at TruWorth.

I was traveling through Lafayette and had trouble with my - Sfetterm

I was traveling through Lafayette and had trouble with my TPMS sensor. It was beyond normal life. Chad in the service department explained my options clearly and resolved my issue in a timely manner. I was a bit surprised by the price but, the assurance and Toyota quality was worth it to me. Chad really went above and beyond for me.

Bea’s help with answering all my questions about car - Jam

Bea’s help with answering all my questions about car financing and securing credit approval was invaluable. With all the figures at hand and the price frozen for me for 7 days, I can make a big decision without pressure. Definitely recommend this dealership.

I dealt with salesman Tyler Francis and he was a delight - Gary

I dealt with salesman Tyler Francis and he was a delight to work with. He established a good connection on my first inquiry, sent me all kinds of information and the best part was, on the day of actually test driving, did not push me for purchase or any additional costs. I was able to make a well-informed decision without any pressure which is super appreciative. The deal was good and they met me where I needed. Highly recommend seeking out Bob Rohrman in general but if you go to the Lafayette location, ask for Tyler Francis!

This dealership upholds the highest standard when it - Fox

This dealership upholds the highest standard when it comes to buying a vehicle. They make it simple and save you time. I didn't have to haggle for a better payment or share unnecessary information before it was the right time. Jerry lead me through the purchase, he remained professional and informative. His dedication to the craft is impeccable-- he was delivering my truck while he had a newborn in the hospital. The craziest part is I SELL CARS and this was my very first purchase. I was treated with respect, was given a tour of the dealership and even got to meet the "man behind the scenes" Brad. In the finance office Alisha did not pressure me with "what if" situations. She knew her products and stood behind them only offering information and protection. I will be returning for my wife's new Highlander next year! Thank you all so much!

Sales staff were great to work with. - kotcherr

Sales staff were great to work with. Jeremy Brown was very help and knowledgeable. I recommend this dealership to anyone looking to purchase a vehicle. Sales staff treated me very well.

If you're bringing your vehicle here for warrenty repair - Neon

If you're bringing your vehicle here for warrenty repair its possible that you'll wait months also take photos of your vehicle interior/exterior before you drop it off. Full story below: Dropped vehicle off first week of August to a service team member (warrenty issue on transmission bought from them, it lasted only 3000 miles). 3-4 weeks later hear nothing from dealership & call to see if there are any updates, they inform me that the tech quit and they didn't know they had my vehicle (after some run around they find my vehicle and the keys) and assure me they'll get right to it after I have to re-explain the issue with it (they offer me a loaner, I refuse assuming that now that they know they'll be able to get right to the issue.) Fast forward wait a week to give them time have to call to get an update (to speed up the review this happens repeatedly for pretty much 2 months, being given the run around followed by me being forced to call them to even get an update.) I get corporate involved because I ended up asking for a loaner vehicle since I'd been without a vehicle to get to work and was forced to borrow one from a family member (the time had since passed since the service member had said he'd have a loaner available for me and it seemed like they were making no progress on my vehicle the team service member also admitted to me they kept putting off working on my vehicle to work on others.) Corporate gets involved the team service member had told me he'd have a loaner that week for me, he tells corporate he doesn't and won't have one for months. They apparently couldn't because of their corporate structure order me a new trans because of their purchaing policy and corporate had to give them permission. (Fast forward) December 27th the vehicle is finally "fixed" (we'll see) got it back empty of gas, dashboard codes uncleared,paperwork wasn't complete gotta get it another day, and for some reason my rear seat is missing a head rest (hence why I'm warning you to take pictures of your interior/exterior before bringing your vehicles to this dealer.) They clearly don't do lot checks since they didn't even know my vehicle was there, so anyone could steal from your vehicle especially if they forget to lock it on the lot.(no idea why the heck my random headrest went missing extremely weird) Personally don't plan on going back, yes the staff are polite but polite doesn't beget professionalism. At the end of the day you're hearing the story from my side so please by all means take it with a grain of salt I tried to be fair and objective in my review and warn you of clear issues they have there. I don't anticipate they'll fix those issues quite frankly I'm livid, but what can you do other than warn others of the issues. (Note: I understand my vehicle is older and it takes time to find parts for a 2006, however almost 6 months is absolutely ridiculas for a warrenty repair.)

Excellent service this February. - sadiemom99

Excellent service this February. All my issues were resolved. Betsy, Marty, Dean, and Fireball, as usual, were all helpful and kind. Bryan at the service desk went out of his way to be helpful, and the mechanic who worked on my car did an excellent job.

I had the pleasure of purchasing a new vehicle at Hare - MJ

I had the pleasure of purchasing a new vehicle at Hare Chevrolet. Kelsie Leach was so helpful and knowledgeable. She made the buying process quick and easy. She was very personable and down to earth. This was a great experience and I highly recommend this dealership.

Took care of me and Mt 201i Ram even did a recall fix - willie46151

Took care of me and Mt 201i Ram even did a recall fix causing engine light to stay on. I'm happy. No more engine light.

We went into the dealership with a pretty good idea of - TPett151

We went into the dealership with a pretty good idea of what we wanted. Janelle made the process easy. She wasn't pushy at all and got us to a monthly payment we were comfortable with.

We made an offer on a 2022 Kia Sorrento plug-in hybrid, - Ohio car buyer

We made an offer on a 2022 Kia Sorrento plug-in hybrid, only to find at the last minute that there were more than $2100 in "Accessory" fees, including an undercarriage coating we had not asked for and more than $500 in a recovery tracker. (I can understand why a dealer would want to install a recovery tracker when they're financing the car, so they will always be able to locate and repossess a car when someone has not paid their bill. But for customers who are paying cash for the car, it's completely irrelevant.) When we complained about these fees we were told that they are totally standard protections, in the best interest of the customer, etc. Very disappointing. They did apologize at least for not having mentioned anything about the extra fees until it was time to pay for the car. Another customer wound up buying it.

Tom Wood Porsche did a PPI for a local car while I am in - john_stanley

Tom Wood Porsche did a PPI for a local car while I am in Seattle. Couldn't be more impressed with their promptness, level of detail, and interaction. 10/10 and highly recommended.

I had an excellent experience at Tom Wood Volkswagen, - Regjon16

I had an excellent experience at Tom Wood Volkswagen, thanks to Daniel. After an exhausting day visiting three other dealerships that weren’t meeting my needs, I walked into Tom Wood and was immediately impressed by Daniel’s approach. While the car I initially inquired about wasn’t available, Daniel introduced me to another vehicle that I ended up liking even more. We spent some time negotiating rates and numbers, going back and forth for about an hour, but Daniel’s professionalism, patience, and focus on finding a solution made the process worthwhile. By the end, we reached a great deal that I was very happy with. For being the last car deal of the year and the last day of the year, I think they wrapped it up perfectly! I truly appreciated the way Daniel treated me like a person, not just a dollar sign. If you’re looking for a dealership that values customers and provides top-notch service, I highly recommend Tom Wood Volkswagen , and be sure to ask for Daniel. Tell him Reggie sent you!

I saw the car I wanted and they made it happen in less - trace

I saw the car I wanted and they made it happen in less than 4 hrs .I was driving off with my dream car... Good prices and trustworthy staff . Wont lead you wrong. Highly recommend!

Mismanagement, Denial, and Lack of - DaniC96

Mismanagement, Denial, and Lack of Accountability: After an oil change performed by Indy Honda, my vehicle suffered catastrophic engine failure. Multiple independent parties—including my repair dealership (a certified Honda dealership), an inspection company, and Honda Corporate—identified negligence by Indy Honda as the cause. I provided clear evidence to support this, including a third-party warranty inspection report, photographic proof of the drain plug resting in the oil pan and the resulting engine damage, and verbal confirmations from experts affirming the connection to Indy Honda’s service. Despite this, the general manager and associates dismissed my evidence as “hearsay” and instead relied solely on their internal inspection to deny responsibility. This selective dismissal of third-party findings and expert opinions reflects a troubling unwillingness to take accountability for their mistake. The financial impact of this failure exceeded $7,000, yet Indy Honda only offered a $1,000 "goodwill" payment, which is a fraction of the costs I incurred. To make matters worse, Rohrman Cares, which initially reached out after my first review and promised mediation, failed to follow through despite multiple attempts to contact them. This experience has left me feeling deeply frustrated and disheartened. Businesses should act with integrity and transparency, especially when their actions harm their customers. Unfortunately, Indy Honda has shown a pattern of denial and avoidance instead. Proceed with caution if considering their services.

Horrible communication with salespeople at this - John

Horrible communication with salespeople at this dealership. On 1/28/25 I inquired about a vehicle. Around 8 am I sent another email advising that I resided out of state and that I'm 4 hours away, so I advised I would be paying cash and wanted to know the otd price. I received numerous emails from 3 different salespeople all requesting for me to drive to their dealership. Again, I advised I was out of state and requested their otd price and that I would be paying cash. Each salesperson responded requesting that I drove to their dealership and did not provide an otd price. On 1/30/25 I received numerous emails requesting that I make an appointment to come look at the vehicle. What is completely absurd is that I called the dealership on 1/31/25 and was advised the vehicle was sold to the auction the evening of 1/29/25!!! Instead of providing me with an otd price on 1/29/25 (at 8 am) and sealing a deal, they all advised me on 1/29/25 and again on 1/30/25 TO DRIVE 4 HOURS TO LOOK AT A VEHICLE THAT WAS ALREADY SOLD AND REMOVED FROM THEIR LOT!!! UNBELIEVABLE that any dealership has such a lack of communication within their own dealership between sales staff.

I had a very good experience with my salesman and the - Seadog6411

I had a very good experience with my salesman and the staff,they know their business!!

Lia was very excellent she always get me in and out - Yolanda Cobb

Lia was very excellent she always get me in and out service is always great best car service

Awesome service from the service department. - mannalec

Awesome service from the service department. Very professional and fast in response. Sales department was also friendly and helpful to answer any question I had.