730 Indiana Used Car Dealers

Chris was great to work with. - Chenjing287

Chris was great to work with. He made getting my GLS very easy. Highly recommend him.

Great service. - addylynn7677

Great service. Friendly fast greeting. A little longer but communicated well. Service good! Justin runs a tight ship. Seems professional and helpful.

As far as dealerships go, this one is the best to work - bradhall1967

As far as dealerships go, this one is the best to work with as sales or service

Let all buyers beware. - jrlifter1971

Let all buyers beware. They are a very typical used car lot. Be sure to have the car checked out by a mechanic and check that every option is functional. In my case, the driver's side mirror had been "glued" on to give the appearance of a functional mirror but this was not the case. A $2,200 price tag to be repaired by a dealer for this vehicle! The car had been driven by the owner for weeks prior so there is no way possible it was overlooked. My fault for not noticing at the lot so great work by the team covering it up but not so good for the buyers! Best of luck with this dealer.

Pilson Chevrolet has the best staff ! - Alishacox

Pilson Chevrolet has the best staff ! Skyler in service was so helpful made sure everything was working perfectly on my Yukon .

Only after finalizing the deal and signing the paperwork, - tnolan14

Only after finalizing the deal and signing the paperwork, then were told there was only one key FOB and it was missing the emergency key. NOT a good full disclosure tactic.

Things have really changed here looks like for the worse - boxyshai

Things have really changed here looks like for the worse I need Ted Thompson. Ugh

Phenomenal experience with Jerry Storey, who can teach a - Rhonda

Phenomenal experience with Jerry Storey, who can teach a master class in customer service. He found exactly what I wanted within 45 minutes of my leaving the dealership for the very first time. Very happy customer!

Dominic was a very good listener and gave us all of the - mkpnnck

Dominic was a very good listener and gave us all of the answers we needed. He was very helpful to helping us get a great deal.

Tim was great to work with and went the extra mile to - vickipeters86

Tim was great to work with and went the extra mile to find me a great interest rate and deal. Wonderful service!

Had a Oil Change Scheduled , Arrived a little early , But - drw774519m5

Had a Oil Change Scheduled , Arrived a little early , But still I was out in 45 Minutes , Thanks Romain will see you again

Great service friendly and professional I would recommend - millers023

Great service friendly and professional I would recommend this dealership to anyone of my friends

I was traveling through Lafayette and had trouble with my - Sfetterm

I was traveling through Lafayette and had trouble with my TPMS sensor. It was beyond normal life. Chad in the service department explained my options clearly and resolved my issue in a timely manner. I was a bit surprised by the price but, the assurance and Toyota quality was worth it to me. Chad really went above and beyond for me.

One of the best deal I was involved in. - Mel

One of the best deal I was involved in. I am in love with my Nissan Frontier, 2016, and gratefull for the support Kyle provided at the car lot during the test drive. The price was under market, great deal.

I dealt with salesman Tyler Francis and he was a delight - Gary

I dealt with salesman Tyler Francis and he was a delight to work with. He established a good connection on my first inquiry, sent me all kinds of information and the best part was, on the day of actually test driving, did not push me for purchase or any additional costs. I was able to make a well-informed decision without any pressure which is super appreciative. The deal was good and they met me where I needed. Highly recommend seeking out Bob Rohrman in general but if you go to the Lafayette location, ask for Tyler Francis!

Sales staff were great to work with. - kotcherr

Sales staff were great to work with. Jeremy Brown was very help and knowledgeable. I recommend this dealership to anyone looking to purchase a vehicle. Sales staff treated me very well.

Nice, friendly people who made buying truck easy. - Jhumphreys2458

Nice, friendly people who made buying truck easy. I would be happy to tell anyone who wants to buy, give Carriage Ford a look

Service excellent as always with caring professional - Rich M.

Service excellent as always with caring professional people. Tom, Dakota & especially Joe are solid good people!!

I just got a 2016 Mercedes the service was great! - Darlingtonudeagha

I just got a 2016 Mercedes the service was great! The representatives helped through it all.. looking forward to future business

We made an offer on a 2022 Kia Sorrento plug-in hybrid, - Ohio car buyer

We made an offer on a 2022 Kia Sorrento plug-in hybrid, only to find at the last minute that there were more than $2100 in "Accessory" fees, including an undercarriage coating we had not asked for and more than $500 in a recovery tracker. (I can understand why a dealer would want to install a recovery tracker when they're financing the car, so they will always be able to locate and repossess a car when someone has not paid their bill. But for customers who are paying cash for the car, it's completely irrelevant.) When we complained about these fees we were told that they are totally standard protections, in the best interest of the customer, etc. Very disappointing. They did apologize at least for not having mentioned anything about the extra fees until it was time to pay for the car. Another customer wound up buying it.

They were great from beginning to end they were very - Lordpyro26

They were great from beginning to end they were very professional and they were able to get me a great car with a reasonable monthly payment when no other dealership could I am very grateful to Caulin and the whole team!!!!!!

This dealership upholds the highest standard when it - Fox

This dealership upholds the highest standard when it comes to buying a vehicle. They make it simple and save you time. I didn't have to haggle for a better payment or share unnecessary information before it was the right time. Jerry lead me through the purchase, he remained professional and informative. His dedication to the craft is impeccable-- he was delivering my truck while he had a newborn in the hospital. The craziest part is I SELL CARS and this was my very first purchase. I was treated with respect, was given a tour of the dealership and even got to meet the "man behind the scenes" Brad. In the finance office Alisha did not pressure me with "what if" situations. She knew her products and stood behind them only offering information and protection. I will be returning for my wife's new Highlander next year! Thank you all so much!

If you're bringing your vehicle here for warrenty repair - Neon

If you're bringing your vehicle here for warrenty repair its possible that you'll wait months also take photos of your vehicle interior/exterior before you drop it off. Full story below: Dropped vehicle off first week of August to a service team member (warrenty issue on transmission bought from them, it lasted only 3000 miles). 3-4 weeks later hear nothing from dealership & call to see if there are any updates, they inform me that the tech quit and they didn't know they had my vehicle (after some run around they find my vehicle and the keys) and assure me they'll get right to it after I have to re-explain the issue with it (they offer me a loaner, I refuse assuming that now that they know they'll be able to get right to the issue.) Fast forward wait a week to give them time have to call to get an update (to speed up the review this happens repeatedly for pretty much 2 months, being given the run around followed by me being forced to call them to even get an update.) I get corporate involved because I ended up asking for a loaner vehicle since I'd been without a vehicle to get to work and was forced to borrow one from a family member (the time had since passed since the service member had said he'd have a loaner available for me and it seemed like they were making no progress on my vehicle the team service member also admitted to me they kept putting off working on my vehicle to work on others.) Corporate gets involved the team service member had told me he'd have a loaner that week for me, he tells corporate he doesn't and won't have one for months. They apparently couldn't because of their corporate structure order me a new trans because of their purchaing policy and corporate had to give them permission. (Fast forward) December 27th the vehicle is finally "fixed" (we'll see) got it back empty of gas, dashboard codes uncleared,paperwork wasn't complete gotta get it another day, and for some reason my rear seat is missing a head rest (hence why I'm warning you to take pictures of your interior/exterior before bringing your vehicles to this dealer.) They clearly don't do lot checks since they didn't even know my vehicle was there, so anyone could steal from your vehicle especially if they forget to lock it on the lot.(no idea why the heck my random headrest went missing extremely weird) Personally don't plan on going back, yes the staff are polite but polite doesn't beget professionalism. At the end of the day you're hearing the story from my side so please by all means take it with a grain of salt I tried to be fair and objective in my review and warn you of clear issues they have there. I don't anticipate they'll fix those issues quite frankly I'm livid, but what can you do other than warn others of the issues. (Note: I understand my vehicle is older and it takes time to find parts for a 2006, however almost 6 months is absolutely ridiculas for a warrenty repair.)

Lia was very excellent she always get me in and out - Yolanda Cobb

Lia was very excellent she always get me in and out service is always great best car service

I had an excellent experience at Tom Wood Volkswagen, - Regjon16

I had an excellent experience at Tom Wood Volkswagen, thanks to Daniel. After an exhausting day visiting three other dealerships that weren’t meeting my needs, I walked into Tom Wood and was immediately impressed by Daniel’s approach. While the car I initially inquired about wasn’t available, Daniel introduced me to another vehicle that I ended up liking even more. We spent some time negotiating rates and numbers, going back and forth for about an hour, but Daniel’s professionalism, patience, and focus on finding a solution made the process worthwhile. By the end, we reached a great deal that I was very happy with. For being the last car deal of the year and the last day of the year, I think they wrapped it up perfectly! I truly appreciated the way Daniel treated me like a person, not just a dollar sign. If you’re looking for a dealership that values customers and provides top-notch service, I highly recommend Tom Wood Volkswagen , and be sure to ask for Daniel. Tell him Reggie sent you!

Given the price points that we were shopping for (kids - josh

Given the price points that we were shopping for (kids first car) we saw a lot of edgy vehicles around town when shopping for our oldest 3 years back. We ended up finding stopping here and were pleased to see much better quality vehicles. We have now purchased two vehicles (one for each kid) and have had nothing but great luck with them.

lies to you about the add on charges that they legally - robynkay

lies to you about the add on charges that they legally cannot add on and tell you that they refuse to take off the RecovR device if gets stolen!! I don't need that our insurance covers theft but they refused to take it off!! Then after signing some papers then finance proceeds to tell me i cannot get any warranty not even an add on one i would pay for because one of their nasty people were driving it and smoking in it and trashing it and the dealership tried saying its a "Demo" vehicle. ITS A USED 2016 INFINITI. Its NOT even a KIA so how can it be a "DEMO" car for their dealership!!!! THEY DIDN'T TELL ME "Demo" cars arnt offered to have warranties!!!!! and they didnt update the miles they put on it either!! wrote down less miles than what was on the odometer!!! very greedy cocky finance and company. very shady!

I had a very good experience with my salesman and the - Seadog6411

I had a very good experience with my salesman and the staff,they know their business!!

Mismanagement, Denial, and Lack of - DaniC96

Mismanagement, Denial, and Lack of Accountability: After an oil change performed by Indy Honda, my vehicle suffered catastrophic engine failure. Multiple independent parties—including my repair dealership (a certified Honda dealership), an inspection company, and Honda Corporate—identified negligence by Indy Honda as the cause. I provided clear evidence to support this, including a third-party warranty inspection report, photographic proof of the drain plug resting in the oil pan and the resulting engine damage, and verbal confirmations from experts affirming the connection to Indy Honda’s service. Despite this, the general manager and associates dismissed my evidence as “hearsay” and instead relied solely on their internal inspection to deny responsibility. This selective dismissal of third-party findings and expert opinions reflects a troubling unwillingness to take accountability for their mistake. The financial impact of this failure exceeded $7,000, yet Indy Honda only offered a $1,000 "goodwill" payment, which is a fraction of the costs I incurred. To make matters worse, Rohrman Cares, which initially reached out after my first review and promised mediation, failed to follow through despite multiple attempts to contact them. This experience has left me feeling deeply frustrated and disheartened. Businesses should act with integrity and transparency, especially when their actions harm their customers. Unfortunately, Indy Honda has shown a pattern of denial and avoidance instead. Proceed with caution if considering their services.

This was a beautiful, wonderful and an amazing - gloriakelley676

This was a beautiful, wonderful and an amazing experience. I knew what I wanted and I got in what I wanted.....Thank You Mike for getting me in Black Beauty 2.0💕 (