736 Indiana Used Car Dealers

First off I'd like to say that Steve was fairly easy to - fumi

First off I'd like to say that Steve was fairly easy to deal with and presumably did his best to help me out in any way he could. The rest of the experience was extremely unpleasurable. As an out of state buyer on a bit of a time crunch I put a deposit on the vehicle after seeing it over facetime and reading the car fax which was encouraging. I flew out to drive the vehicle back and I even waited extra time to fly out upon Steve's request so they could run the truck through the shop. Upon arrival to the dealership visually everything was fine with the truck minus the fact that it was undetailed inside and out which isn't the end of the world, but it's a common decency to detail a vehicle you are selling. I purchased the vehicle and began my drive home that day. Shortly after leaving I realized they had also failed to fill the vehicle past a quarter tank which again is not a gigantic deal, but sort of just an expected decency. During my drive home the vehicle seemed to dip more heavily on the drivers side and I figured that maybe the drivers side coil spring was worn out and I would take as look at it when I got home. Two days after I had gotten home I was driving the truck to work and heard a loud bang and the entire drivers side front dropped about 2 inches. It was indeed the coil spring which had completely sheared off at the bottom. When I got the truck up on jacks and took the wheels off I saw that the front sway bar links on BOTH the driver and passengers sides had fallen off. This is what lead to the shock failing which was already probably in need of replacement. As someone who works on all my vehicles and comes from a family in the car business there is no possibility that both the front sway bar links failed just in the trip home and any competent shop tech would have seen that they were gone had the vehicle been put on a lift and inspected as I was assured it would be. The vehicle never should have left the lot with a non functioning sway bar as this is a safety issue and if this had happened on my trip home I would have been stuck and or the vehicle could have flipped. Driving this vehicle home from the dealership was a danger not only to my safety, but to everyone I drove by on my entire trip home. This comes down to either gross negligence by the shop techs or the vehicle never saw the inside of the shop. When I called my salesman to talk about the problem the only thing I was looking for was an answer as to why the vehicle was allowed to leave like that and to see if they would have the integrity to refund me the amount just for me to purchase new shocks and front links. I wasn't looking for labor costs only material costs. The salesman told me that he "didn't know what to say" as to why the shop techs could have missed this and was generally unhelpful. He then told me there was nothing he could do for me even after speaking to the owner of the dealership and told me that "the vehicle was cheap, old, and sold as is". Nowhere was it said that the vehicle was an "as is" sale and also just summing up a safety problem as "the vehicle is old and cheap" is one of the most unprofessional responses I've ever seen from a dealership. I also wouldn't consider $15k for first gen tundra to be cheap. I knew buying a vehicle of that age would mean there would be issues and I was prepared for that, however I wasn't prepared for the vehicle to come out of the shop unsafe with zero warning. I chose this dealership mainly because of the good reviews and yes I was in a time crunch, but I easily could have bought another vehicle from any dealership. This truck looked good, met my needs, and the dealership was extremely well rated. The fact remains they sold a vehicle with a non functioning front sway bar and a faulty shock which very easily could have caused excess body sway to the point that the vehicle could have flipped in an emergency situation. They were negligent and unhelpful and I wouldn't recommend buying a vehicle here to

Have bought multiple cars from here in the past in - Anthony S

Have bought multiple cars from here in the past in Goshen, always a good experience when i go there. Atmosphere is always up beat and their vehicles are nice! i love my subaru that i bought from there! As long as they are in business, i will always buy a car from here!

Great place for quality used cars, family owned and very... - TtheTony

Great place for quality used cars, family owned and very friendly staff. I will buy again and yes I will recommend this dealership to who ever is shopping for a dependable used car.

So Shannon and shafer took really good care of me great - Zues

So Shannon and shafer took really good care of me great service great people even for the drive which for me was 109 miles Exactly I’ll definitely see them again THANKS 🙏

I was extremely interested in purchasing a Nissan Altima... - mamakitty

I was extremely interested in purchasing a Nissan Altima that Perigo had on the lot. Jerry told me there would be no problem taking the car to my mechanic in Lafayette. In fact, he said, "We have nothing to hide." I arranged to take the car to the mechanic on Friday morning. When I called Jerry back at Perigo to let him know that my mechanic was available, he suddenly wanted a $100 non-refundable deposit to take the car to Lafayette to the mechanic. I do not understand the nonsense. No other dealer wants $100 for me to take a car to MY mechanic, who I PAY for any inspection. I am left believing that something was wrong with the car and that my top-knotch mechanic would have found the problem and told me not to buy the Altima. I'm glad there are other dealers around who have honest reputations and will let me take any car on their lots to my mechanic prior to making a purchase. Everyone should be able to do this. I got nothing but nonsense from Perigo once I expressed interest in the Altima, and I already had financing approved with a local Lafayette bank. DON"T WASTE YOUR TIME WITH THIS DEALER! By the way, I have impeccable credit and have never had any accident and MY insurance company, Erie, would cover driving that car to/from the mechanic. The only answer Jerry gave for the nonsense was that IF I took the car off their lot it would prevent other buyers from seeing the car. I'm certain they are flooded with people at 7:30 a.m. wanting to see their cars. The car was to be gone for under one hour. So....if anyone out there wants the Altima, it is still on Perigo's lot where it should remain because you won't be allowed to have a mechanic look at the car unless you plan to waste $100 of your money with Perigo and pay your mechanic too!

Well like the 'Car, was never Told if the 1975 Blue 914 - frankmauro007

Well like the 'Car, was never Told if the 1975 Blue 914 was 'Sold or 'Not.

I bought a 2005 Dodge Ram from Excel Motors. - Sav2002

I bought a 2005 Dodge Ram from Excel Motors. I am extremely happy with the purchase and the entire experience was great! I will definitely purchase from this dealership again!

Friendly and ready to serve And great selection of both - Russ

Friendly and ready to serve And great selection of both late model and antique Cars

STAY AWAY! - MadMom

STAY AWAY! Avoid this place! There were many missing fuses that kept several warning lights from displaying in the test drive. We didn't discover this until after purchasing the vehicle. They would not take it back. We were naive but they are DISHONORABLE. We are having to resell for the actual value of this car, which is thousands less than we paid for it. May their karma find them swiftly. Also, I understand they have a second lot in Indy. I don't know the name but would stay away from there too.

I definitely would recommend. - Chrisnstaceysloan

I definitely would recommend. The salesman Martin is awesome and he is true to his word. He worked with my horrible credit and had me in a NEW car in under a week. I figured it was gonna be a huge runaround after driving from 3 hours away, but Martin truly cares and definitely did his job. Thank you again Martin. 💓

I called from Western Ma to buy a 2012 Land Rover LR4. It... - Greg G

I called from Western Ma to buy a 2012 Land Rover LR4. It was exactly what my wife wanted and was the only one with the options we wanted in the whole country. I dealt with Robert for the entire process, and he was professional and responsive through the whole process. World Class worked with me on price, some work it needed after a third party inspection, and transportation from Indiana to Massachusetts. They went above and beyond for a customer they never met in person. It’s been an amazing experience.

Ridiculous in EVERY way - RyanD

This place is an absolute NIGHTMARE to deal with! Especially Tina!! We voluntarily returned our car after spending an additional $900 on extra repairs..We had problems with this car from day 2! It was always something and Steve couldn't have cared less! Told us it was not his problem. Tina is a bully! And though weeks have past since we returned that car- Tina still has her nerve to send my wife a facebook messages telling her shes suing us so get ready?? Pitiful.

From the moment I walked in, I felt comfortable which is - oconnorsh

From the moment I walked in, I felt comfortable which is unique for me as a single woman in a car dealership. Communication was up front and clear and I felt I got a more than fair deal on my purchase and trade.

1988 Dodge Ram - Elonglett

I worked with Corry on this purchase. He assisted with the purchase, shipping quotes and wiring the money to make this purchase pretty seamless process. I just received the truck yesterday and love it! Thanx Corry and GCC

Fast, Friendly and Transparent. I enjoyed everything.... - Badphish39

Fast, Friendly and Transparent. I enjoyed everything. Jaycub and Amar are the best ! They helped me find the perfect car and took care of me after the sale when I needed them.

I recently had the pleasure of purchasing a vehicle from - rottet

I recently had the pleasure of purchasing a vehicle from Mercedes-Benz of Lafayette, and I couldn't be more satisfied with the experience. From the moment I walked in, I was greeted with professionalism and genuine hospitality. Salesman Matthew Stallard truly went above and beyond to make sure everything went smoothly from start to finish. Matthew was extremely knowledgeable, patient, and attentive throughout the entire process. He took the time to understand what I was looking for and helped me explore several great options without ever making me feel pressured. His honesty and transparency were refreshing, and I always felt like my best interests were his top priority. Once I made my decision, Matthew made sure the rest of the process was seamless and efficient. He kept me informed every step of the way, and the paperwork was handled quickly and professionally. The finance team was also excellent—flexible and easy to work with, which made the experience even better. This was by far the best car-buying experience I’ve ever had. I would absolutely recommend Mercedes-Benz of Lafayette to anyone looking for a high-quality vehicle and exceptional customer service. Matthew Stallard is an outstanding representative of the brand

The WORST. Sold us a car with a bad head gasket. They... - papixee

The WORST. Sold us a car with a bad head gasket. They claimed they "fixed it". They also talked me into extended warranty and gap insurance. I thought I had done my due diligence. A few days ago the vehicle broke down and I took it somewhere else. Yup, it's the head gasket. We have only had the car 6 months and now have a car we still have to pay a loan on, plus a 5k-7k repair, which we cannot afford. We had the car there 2 weeks ago because it would not start. They claimed there "was nothing wrong with it". They knew damned well that car had a bad head gasket and they sold it to a young girl anyway. Biggest xxxxxxxx out there.

great customer service - secretbw

I was looking at a hummer h2 and I explained to the dealership I wqs traveling 400 miles to come get it. They went to great lengths to make sure I reviewed the vehicle from every angle. They took additional photos...they zoomed in on little corks if the car...they offered to shoot a video...they answered almost 100 questions. They are as honest as can be and invest a lot of time to earn your business. It turned out that I went with a different vehicle somewhere else (just in better shape) and they still thanked me for considering their vehicle. Brent was the salesman and you can definitely shop here with confidence. Thank you for all your help.

After a month long search and a few disappointing - Asgardian68

After a month long search and a few disappointing experiences, Sanderson's Auto Sales had the vehicle I was looking for and made it easy for me to buy. The car I wanted, in the condition I wanted, and price range I was looking. Good car, good fair deal with no hidden processing fees!! Sanderson's gets 2 thumbs up!

Easy to work with, I told them what I needed to happen, - TimWilliams1260

Easy to work with, I told them what I needed to happen, they made it happen, They went above and beyond, Such a friendly staff, Earl was top notch, no pressure, just, let's talk and see what we can do.......Just Outstanding!!!!!

No one never call me or contacted me at all. - bjcunningham81

No one never call me or contacted me at all. I’ve asked for a call or the address so I can go to the dealership

Easy Deal Exactly as promised - tqpainting

The entire process was very easy. My GMC truck was in perfect shape. Parker made the deal with me and it was as promised. The title guy even gave me a hat.. Great Dealer

Lovely people but not great service. - Boowman

The experience was good and so were the people, the service, on the other hand, was terrible for the simple reason. I had my car inspected at the Dealership but the garage I bought the car from was not going to pay that price so I had to find another garage (Carlton Motors). The dealership said that my brake discs had issues and should be replaced were Carlton Motors said they are fine. Everything else was fixed and paid by the garage I have purchased the car from. Fast forward a week later I started hearing squeaky coming from the outside and I knew it must be the brakes. Called Carlton Motors and booked the car in again and this time they said that it is because of the brake discs but it should pass. This was almost over 3 months ago. Now I have to pay for them because the garage won't pay for something that I might've messed up even though Carlton Motors should've replaced them instead of assuming they are ok.

Update: Dealer did send us a check for the repair. - atkinsondavea

Update: Dealer did send us a check for the repair. Thank you. They are under new management. Changed from 1 star to 3. Buyer Beware. Dealership does not follow through on obligations. I purchased a Toyota Tacoma online from Carmel Motors and the dealer shipped the vehicle as part of the purchase price. The vehicle arrived unannounced with a dead battery and a smashed windshield. While the dealer did purchase a new battery for us through AutoZone, the windshield replacement has been a different story. The delivery driver did not speak English very well and claimed the windshield was smashed by individuals "molesting" him at a rest stop. He offered cash to my wife for the windshield. While apologetic to what happened, he was clearly trying to complete the delivery and go quickly. Uncomfortable with the situation, my wife accepted an amount that was half of the replacement cost of the windshield. The dealership at first appeared to want to work with me on a resolution by getting the shipper to pay the difference, but stopped pursuing a resolution with them and stated they were filing a claim with their own insurance co. That was 6-Sept 2023. Weekly requests for information have gone unreturned. They appear to be ghosting me. I felt my only recourse was to share my experience with this dealer so others could potentially avoid a bad experience themselves.

My wife & I had searched several months for a pacific - everroad22

My wife & I had searched several months for a pacific vehicle, with low miles and came up with nothing then a friend of ours told us about Cars R Us in Indianapolis off Keystone Ave. We went there and my wife found the BMW SERIES 4 vehicle she was looking for with low mile and color that she liked. We spoke with Sales Manager Michelle and she was very knowledgeable, thorough and knew everything about their inventory, very helpful. This made our past experience so easy and relieving from what we have been going thru the last few months. Ray the Finance person was very kind and explained everything and the process was quick and wonderful. Our experience was above and beyond from start to finish with Michelle being so knowledgeable of her inventory. We truly can't "Thank" Cars R Us enough for a wonderful experience and making my wife happy. We would dearly suggest that if you are looking for a vehicle then call Cars R Us. Thank you Staff

We only worked with one person (Nathan), He was very - spsimmerman

We only worked with one person (Nathan), He was very polite and explained every step in this purchase. I never felt pressured to buy the car. I would buy from him again.

Great car/truck buying experience. - Jeff.j

Mark was a pleasure doing business with. Quite possibly the best buying experience I have ever had..if you want a no hassle car or truck buying experience, then please go see Leo auto sales.no hidden cost, no stupid dealer fees ( doc fees) I highly recommend you go there for your next vehicle. I just found my lifetime car buying company....

Had some finance issues and they worked with me! - Chris

I had some issues with my vehicle and Landon had Randy diagnose the issue and fix it the same day and let me pay later I am very grateful for this dealer!!

Bill was wonderful to work with. - Kendall

Bill was wonderful to work with. He was very personable and knowledgeable. Very quick and easy process with R&B.

Overall I had a pretty positive experience, working - cphil112560

Overall I had a pretty positive experience, working mostly with Lacey. I purchased a 2015 Jeep Wrangler Sport. The one issue I had was that the RADIO was not working, which was noticed on the date of purchase, and brought to their attention immediately. They spent less than 5 minutes trying to remedy the problem before just giving up and suggesting I subscribe to Sirius radio because the AM-FM bands were not working at all. I live 100 miles from the dealership so "swinging by" to have this issue fixed is really not a great option. I was disappointed that this issue was not checked and fixed before the vehicle was sold, but also very disappointed in their unwillingness to work to try to solve the issue just 2 weeks after. Telling me basically to either PAY for the repair myself or take an ENTIRE day to make a 6 hour round trip so they can "check it out". I honestly think that this issue SHOULD have been fixed BEFORE the day I came to pick the vehicle up. They should check EVERYTHING to make ensure that things work that should. I dropped my overall rating for a 5 PLUS to a 3 MINUS due to this situation. My name is CHUCK and I am from GR, Michigan...(do you remember me NOW, Lacey?)