733 Indiana Used Car Dealers

Lovely people but not great service. - Boowman

The experience was good and so were the people, the service, on the other hand, was terrible for the simple reason. I had my car inspected at the Dealership but the garage I bought the car from was not going to pay that price so I had to find another garage (Carlton Motors). The dealership said that my brake discs had issues and should be replaced were Carlton Motors said they are fine. Everything else was fixed and paid by the garage I have purchased the car from. Fast forward a week later I started hearing squeaky coming from the outside and I knew it must be the brakes. Called Carlton Motors and booked the car in again and this time they said that it is because of the brake discs but it should pass. This was almost over 3 months ago. Now I have to pay for them because the garage won't pay for something that I might've messed up even though Carlton Motors should've replaced them instead of assuming they are ok.

Update: Dealer did send us a check for the repair. - atkinsondavea

Update: Dealer did send us a check for the repair. Thank you. They are under new management. Changed from 1 star to 3. Buyer Beware. Dealership does not follow through on obligations. I purchased a Toyota Tacoma online from Carmel Motors and the dealer shipped the vehicle as part of the purchase price. The vehicle arrived unannounced with a dead battery and a smashed windshield. While the dealer did purchase a new battery for us through AutoZone, the windshield replacement has been a different story. The delivery driver did not speak English very well and claimed the windshield was smashed by individuals "molesting" him at a rest stop. He offered cash to my wife for the windshield. While apologetic to what happened, he was clearly trying to complete the delivery and go quickly. Uncomfortable with the situation, my wife accepted an amount that was half of the replacement cost of the windshield. The dealership at first appeared to want to work with me on a resolution by getting the shipper to pay the difference, but stopped pursuing a resolution with them and stated they were filing a claim with their own insurance co. That was 6-Sept 2023. Weekly requests for information have gone unreturned. They appear to be ghosting me. I felt my only recourse was to share my experience with this dealer so others could potentially avoid a bad experience themselves.

My wife & I had searched several months for a pacific - everroad22

My wife & I had searched several months for a pacific vehicle, with low miles and came up with nothing then a friend of ours told us about Cars R Us in Indianapolis off Keystone Ave. We went there and my wife found the BMW SERIES 4 vehicle she was looking for with low mile and color that she liked. We spoke with Sales Manager Michelle and she was very knowledgeable, thorough and knew everything about their inventory, very helpful. This made our past experience so easy and relieving from what we have been going thru the last few months. Ray the Finance person was very kind and explained everything and the process was quick and wonderful. Our experience was above and beyond from start to finish with Michelle being so knowledgeable of her inventory. We truly can't "Thank" Cars R Us enough for a wonderful experience and making my wife happy. We would dearly suggest that if you are looking for a vehicle then call Cars R Us. Thank you Staff

We only worked with one person (Nathan), He was very - spsimmerman

We only worked with one person (Nathan), He was very polite and explained every step in this purchase. I never felt pressured to buy the car. I would buy from him again.

Great car/truck buying experience. - Jeff.j

Mark was a pleasure doing business with. Quite possibly the best buying experience I have ever had..if you want a no hassle car or truck buying experience, then please go see Leo auto sales.no hidden cost, no stupid dealer fees ( doc fees) I highly recommend you go there for your next vehicle. I just found my lifetime car buying company....

Had some finance issues and they worked with me! - Chris

I had some issues with my vehicle and Landon had Randy diagnose the issue and fix it the same day and let me pay later I am very grateful for this dealer!!

Everyone I encountered was professional and friendly. - rose.cathy01

Everyone I encountered was professional and friendly. My salesperson, Riley Potts was amazing and worked really hard to get me the vehicle and deal that worked for me.

Bill was wonderful to work with. - Kendall

Bill was wonderful to work with. He was very personable and knowledgeable. Very quick and easy process with R&B.

Overall I had a pretty positive experience, working - cphil112560

Overall I had a pretty positive experience, working mostly with Lacey. I purchased a 2015 Jeep Wrangler Sport. The one issue I had was that the RADIO was not working, which was noticed on the date of purchase, and brought to their attention immediately. They spent less than 5 minutes trying to remedy the problem before just giving up and suggesting I subscribe to Sirius radio because the AM-FM bands were not working at all. I live 100 miles from the dealership so "swinging by" to have this issue fixed is really not a great option. I was disappointed that this issue was not checked and fixed before the vehicle was sold, but also very disappointed in their unwillingness to work to try to solve the issue just 2 weeks after. Telling me basically to either PAY for the repair myself or take an ENTIRE day to make a 6 hour round trip so they can "check it out". I honestly think that this issue SHOULD have been fixed BEFORE the day I came to pick the vehicle up. They should check EVERYTHING to make ensure that things work that should. I dropped my overall rating for a 5 PLUS to a 3 MINUS due to this situation. My name is CHUCK and I am from GR, Michigan...(do you remember me NOW, Lacey?)

Promptly returned my inquiry and when I went to look at - KNIGHTSHINE2001

Promptly returned my inquiry and when I went to look at vehicle, it was accurately described including cost over the phone.

Sold me a vehicle that should never have been sold. - kolsen909

Sold me a vehicle that should never have been sold. Their way of making it right was to force us to buy a different vehicle in order for them to make a bad deal good. We held up our end of the deal, however they took their time and didn't make us a priority. I appreciate that they finally made good on a bad deal but and very dissatisfied with how this all went down. Will never use them again.

Responded quickly but was supposed to get with me when - Ottbob52

Responded quickly but was supposed to get with me when truck was put on lot but didn’t so someone else got vehicle

I purchased my 2001 Honda S2000 from Tony and couldn't be - PickleRick27

I purchased my 2001 Honda S2000 from Tony and couldn't be happier. The level of service provided at Gator Motorsport was unmatched with any other dealer in the area. I would absolutely recommend Gator to anyone looking for a new vehicle or to have their vehicle serviced.

The sales staff is remarkably well informed of the - VernonJoyceRX350

The sales staff is remarkably well informed of the vehicles on their lot and went above and beyond the level of service provided. They enthusiastically help with the financing part of the transaction even though I could have done that part myself. I would very much recommend doing business with Howard’s Auto Sales in Michawaka or the Elkhart Indiana lot! Respectfully Vernon Themm

Fantastic people to work. They bent over backwards to put... - trh1

Fantastic people to work. They bent over backwards to put us in the car we wanted for the price we offered. We were from out of town, saw the vehicle on the Internet & it was everything they represented it to be. I highly recommend seeing these guys for a great car buying experience! Tom H.

I exchanged messages with Midwest Motors about a car they - MG

I exchanged messages with Midwest Motors about a car they have in which I have interest. I was able to get there and check the car out, no problem. They come across as good people selling cars, and they have a lot (pun intended) of what looks like some very nice vehicles. If I get serious, I'll get back with them.

Great experience - RAbernathey

JR in sales started the experience with a easy not pushy attitude. Was near closing and he stayed late so I could take car home that evening. Whole time spent less then hour and half. Got the price I wanted in less then 2 minutes.

Just a complete professional and pleasure to deal with. - Mark

Just a complete professional and pleasure to deal with. Thank you for the experience of dealing with an honest dealership it’s not common I appreciate.

I had such a good experience with Raptor Automotive! - chloeccolvin2

I had such a good experience with Raptor Automotive! Brice Hansen was so helpful and made sure to answer all my questions and made sure I left the lot completely satisfied with my purchase!

This is the first time I have ever had a great experience - Michelle

This is the first time I have ever had a great experience with a car dealership. Test drove the car, walked in, started the paperwork. Tom gave me a great trade in value for my van. He got me a great loan and extended warranty. No haggling, no fuss, no muss. I love these guys. Would highly recommend for your next used car purchase.

A wonderful overall experience at 45th Street Motors! - AllyBlue

I recently purchased a used Mercedes from Kirk at 45th Street Motors. I got an incredible deal on a loaded car with low miles and all the bells and whistles. I am grateful that they jumped hoops to make sure I got the best rate on financing and they really went above and beyond to make that happen! I would definitely return to Kirk for my next set of wheels. Go to someone you can count on, 45th Street Motors!

I had a great experience they were very polite, - Queen Bee

I had a great experience they were very polite, respectful, no pressure to buy. I was treated like a person not a dumb female, like past experiences from other dealerships. I would recommend them and will buy from again.

Won't be going there again! - Bill123

Decent price and nice store. Once they had my money, they didn't want anything to do with me. Service after sale sucks! Said they would fix things on the vehicle but it took long periods of time and they never fixed everything! I gave up. Had several problems with the vehicle right after purchase. Wouldn't recommend to anyone.

we were there for the big deal going on in july and while... - amber1975

we were there for the big deal going on in july and while the bank was helpful the overall experience is something that my husband,my dad and myself would not recommend to anyone to buy a car here. We were told one thing and another happened was told no down payment and had to put a lot of money down I would suggest that your people learn to talk to each other before you tell any buyer what is going to happen while we did buy the car we were lied to about it not needing any work when in the truth it needs about a lot of work. Also a week after we had the jeep they are calling us again to say they need more imformation from us. it also took myself calling to get the title so we can plate and insure the jeep. The process of signing the paperwork for the loan also took over four hours. So we will not be going back there to buy a car,truck,suv and would NOT recommend to any of our friends or family. Also upon looking at the price on Kelly blue book we find out the jeep was way over-priced.

Good dealership... great service & follow-up after the sale! - BMW2006

Bought '06 BMW convertible... solid car; had headlight/electrical issue at time of sale... they did a fantastic job in tracking down the issue(s), none of which were their fault, and worked hard to correct it. They communicated well with me... and Gary & Zwee in Service Dept. went over & above in solving the problem. (i.e. wasn't as simple as "bad bulb out, new bulb in"... MUCH more complicated, yet they didn't walk away or dodge the issue. They were outstanding. Jerry Weidner was my sales person and he did an excellent job of keeping me informed of what they were trying to do to solve the problem. Would highly recommend Best Deal Import Store in Ft Wayne and will tell friends to see Jerry W. He will take care of you!

I was very disappointed in my experience with Bob Thomas - thombradshaw

I was very disappointed in my experience with Bob Thomas Ford. The vehicle I was interested in was an import from Canada and based on prior experience Canadian vehicles, due to the weather, often have rust issues particularly on the undercarriage. I specifically asked the "online sales manager" about the condition of the undercarriage and I was assured that is was in "great shape". I was ready to move forward with the purchase but wanted to get a couple of pictures of the underside of the vehicle. When I asked, the online guy passed the sale on to another salesman who sent the pics I asked for and low and behold the undercarriage was, as I suspected, very rusty and corroded. Shady is the word that comes to mind. After pointing out the condition of the vehicle, I did not hear another word from Bob Thomas Ford.

family owned and new. - edlscottpt

family owned and new. Working out some communications kinks, but overall friendly and professional and most of all caring.

We were looking around for a couple year old g35x and... - cmb12

We were looking around for a couple year old g35x and stumbled across one the local carmax had up online at autotrader or somewhere. Long story short we got the car at a competitive price. The trade in was worth about nothing and we got a little bit less than nothing, but we were expecting that. One year later and we haven't had to do anything but change the oil, tires, and cabin air. The whole process couldnt have taken much more than an hour from driving in with an old car to driving out with the new one. The last car we bought from a dealer, including the trip to and back from Chicago, was probably more in the 6-7 hour vicinity. We got the car at a competitive price: subtract the cost of wasting an entire Saturday and its a steal.