Bad Bad Service manager & financial staff. - Gary
Have purchased 2 cars from them. SALESMAN was great. Financial staff was a bad joke. 3 trips to sign papers cause they keep loosing them and almost 60 days to get paper work so I could transfer plates and get title. Which means, after 30 days you pay late fees on registration and title transfers, after 45 days you are driving vehicle illegally. After 4th trip in, Smart xxx financial stuff told me if I have a problem with it that I could just leave car their.
Had a 2013 with 91k miles, service manager said with year and mile that I needed 120k mileage maintenance done ( which was spark plugs ect). Come to find out Toyota maintenance recommendation is 120k or 10years (2023).
Twice I took my car in on Saturday and service refused.
I am field service tech / preventive maintenance buff. When my vehicles says maintenance is do, I get it done. To have to schedule an appointment 4 0r 5 days later can be another 1k to 1200 miles later.
A 2 star rating would be being extremely nice.
This Dealer should not have a Dealer license.
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