1,139 Indiana SRT Service Centers

Service department is excellent. - azbasch

Service department is excellent. I’ve been bringing my Toyota 4Runners here for almost 20 years. They never try to upsell. They’re conscientious. Friendly. Reasonably priced. Highly recommend. Today Alex in service fixed my problem over the phone! What a wonderful holiday surprise! Thanks for your continued good service!

The staff were all friendly and patient. - j_wickman1982

The staff were all friendly and patient. They were upfront, honest, and timely in my repairs.

Got done in a timely manner. - kdor623

Got done in a timely manner. Very courteous. Car was done well. Happy with results

Need a oil change, and the dealer I was working with used - Indywrench

Need a oil change, and the dealer I was working with used the wrong oil, and would not change it. Tom Obrien got me in the same day, and got it handled. Great Job! I hope I have a new dealership for my service work. THANKS! Robert Murden

It is easy to make a reservation and the service dept - Bill

It is easy to make a reservation and the service dept finishes on time with good feedback

Steve in collision has amazing customer service skills! - Kathie

Steve in collision has amazing customer service skills! Takes care of his customers! Great service!

The best place to go to buy a vehicle and for service! - dawnsavoldi

The best place to go to buy a vehicle and for service!! We always recommend them!

On Friday, April 5th, our 2018 Explorer’s battery light - philnoyes1

On Friday, April 5th, our 2018 Explorer’s battery light came on around 10 a.m., while we were on I294, the southside of Chicago. Once we crossed into Indiana, I had my other half look for the closest Ford Dealer. It happened to be Webb Ford @ 9809 Indianapolis Blvd in Highland, IN. We were within a block of the dealership when the Explorer died. Luckily, we were in a turn lane, with 2 lanes, and did not impede traffic too badly. My girlfriend and another friend walked over to the dealership and was able to get them to dispatch a tow truck quickly. I believe we had the vehicle to the Dealership by 11:00 am. They quickly got it to a service bay and the Tech started the assessment. It was determined to be the alternator belt. They let it run for a while to make there was no other damage. We were done at the Dealership by 1:10 pm. Webb went above and beyond for us, not only for our Explorer, but also to help my girlfriend, who had fell on a sidewalk before the dealership. She ended up breaking a bone in her hand, which would require surgery. The Webb staff helped her get the injury under control; get a courtesy vehicle for her and directions to the closest Emergency Room. They even had one of their staff ride with us to pick up the courtesy car. As I told Steve, our Service Advisor, we were impressed with Webb. With our Ford F350 a few years ago, in July, the Check Engine Light came on outside of Rapid City, SD. We called the closest Ford Dealer, explained all we wanted was to have a Code Scan done, but was told they were too busy and service was booked out until Mid-August. So, needless to say, we weren’t sure what to expect with Webb, especially since it was getting close to noon on a Friday. We left with high regards for everyone who helped her and also our Explorer. Thank you, Webb Ford, for service above and beyond expectations. Sally and Phil Arlington, WI

This review is based on my experience with Brian aka - cam

This review is based on my experience with Brian aka Coach. I called to set up service for recalls for my Lincoln Aviator. Brian was extremely friendly and knowledgeable. He explained what needed to be done. He offered to have someone pick up my car and return when service was complete. I have rarely come in contact with someone who is as helpful and provides service as well as he did.

I stopped by today very frustrated with the Mercedes app - Mandy

I stopped by today very frustrated with the Mercedes app and Chris Oliva helped me. He was so patient and helpful!

Had an amazing experience. No BS or haggling with trade... - MICHAELBUSH0815

Had an amazing experience. No BS or haggling with trade ins. Kent Brown and Jeff in finance exceeded all expectations. HIGHLY RECOMMENDED!! Will be returning in the future

This dealership goes above and beyond to provide the best... - Cyndi

This dealership goes above and beyond to provide the best customer service. The staff is always friendly and helpful. Whether it's buying a new vehicle or having service work done they always go the extra mile. I cannot imagine doing business anywhere else!

They have had my suv going on two weeks. They... - stephensjoy101

They have had my suv going on two weeks. They transmittion went out on it even though it is a 2007. Yes it is under warranty but I do not have coverage for a rental car. I have asked numerous times for a loaner car. I am always told "I am sorry we do not have any avaible at this time. Mean while I am paying for a rental car. I am up to $150.00 so far. I have now been told it will be maybe Wednesday of this week ( 9-29-10). That is another $90.00+. The least you can do is pay for my rental. Thank you, Joyce Wilbur