1,137 Indiana SRT Service Centers

Service was quoted to be 176$. - armin420

Service was quoted to be 176$. I specifically told the dealership what to replace. Oil change, serpentine belt and do a coolant flush ,while system is empty replace upper radiator hose.During a 27 point inspection the dealer chose to take off a belt and break the AC BELT tensioner. Called me to say hey, so we took a belt off , which you didn't want replaced or even looked at. The ac belt tensioner is now broken. You are responsible for replacing it, or we can give you back the truck without it working. Not only did they charge me for oil which I already provided. Also chaeged me for parts which I didn't request to be looked at or replaced. Stay away, this place will do you dirty.

Great Cars, Great Prices, and Excellent Customer Service!... - Fastdriver2469

Great Cars, Great Prices, and Excellent Customer Service! That is how I feel about this dealership. I recently Purchased a 2006 Ford Fusion from George and am more than happy with my overall buying experience. I would recommend Coburn Ford/Mercury to all of my family and friends

Service Great! - Doug99

Great service! They go beyond to please their customers! Jesica helped us out with our warranty and getting us rental car while our tahoe was worked on. Best service of any shop i been to in Indiana.

Front End Alignment - Shooter

Quick service, checked in several minutes early, was out a lot faster then I had anticipated. Went straight home afterword, then later to the VA Clinic and back home. Very few miles driven, but most of the previous "drift" was gone, seemed related to which road I was on. Still want's to drift to the left a touch, have no idea if it is due to the way the state specs are when pouring the concrete or not. Will be in town today for shopping, will double check my air pressure to make sure. At the current price for tires, can't afford to put on more wear than normal..Can remember my late father telling me about camber, cast, and toe in, still can't figure that one out for myself.

Service and sales did a fantastic job helping me with my - Chris_mo_77

Service and sales did a fantastic job helping me with my car. Great place good people

Wonderful service! We have a Ford Expedition grand new,... - Angelinawampler0608

Wonderful service! We have a Ford Expedition grand new, but rattle sound problem. We took it to several dealers they never found the error. Until I try Community Ford, Evan Matin- our mechanic found and fix it quickly. If I know this dealership earlier would safe me time and money. Thank you Evan !

Took my 2019 F150 which at the time was still under power - Thewalk

Took my 2019 F150 which at the time was still under power train warranty for a rear main leak. They told me it was a valve cover gasket leaking and getting on rear main. They supposedly changed this gasket and said all leaks are fixed. Took truck back two weeks later because of oil on my rear main and they told me it was residual from the valve cover gasket. Now I’m out of warranty and guess what? Rear main has oil on it again. I was pretty certain it was rear main and told them that’s what it was. Seems to me like they refused to fix the problem and now I’m stuck. Thanks for not fixing the problem

aired up a low tire, no charge, fast and friendly. - BenM

aired up a low tire, no charge, fast and friendly. will definitely be back for future service

Good people. - Whitt

Good people. Good service. No issues at all. I will return again. They took care of me quickly and professionally

I took my frontier pro 4X in for an oil change and tire... - D. Stine

I took my frontier pro 4X in for an oil change and tire rotation. I was greeted by service rep Jackie. I asked how long it would take and she replied 1 hour. If my timing was correct it was under an hour when Jackie notified me my truck was ready!! Jackie was very pleasant to talk with. I am a repeat customer and will continue to be. The waiting area is very clean and furnishes snacks,coffee, water and bathroom facilities are spotless. Of course I will continue giving a 5 star rating because of the kind staff and service I receive. Thanks again. D. Stine

Andrea Coomer of Scottsburg, IN I took my sun fire in for... - A.COOMER

Andrea Coomer of Scottsburg, IN I took my sun fire in for a repair Craig Toyota in Madison , Indiana Bent my frame cradle (Frame) installing a internal Slave Cylinder they had to do the job 2 times now the part has failed again (11MONTHS) stool under warranty I do not want them to touch the vehicle again jam forced to fix the car elsewhere the owners service dept mgr Jason threatened to not exchange are part if we said anything else about the damage so that is when I told them I had paperwork that explains the warranty, and that I had already talked to there parts supplier now that they declined to fix the under warranty vehicle that was damaged we are now seeking 7416.00 in loss origianaly I only wanted them to pay a GM dealer to repair it which they refused it gave me and my fiancé time to think and with the frame being bent buy there criminal malicious repair technic my family almost got killed in the car and Craig toyotas employee knew he sent my family out in a vehicle that was totaled it shook and all sorts of stuff before finally getting stuck in gear on the interstate in traffic if you would like any further information email me at alteredego7905@yahoo I also have these findings confirmed in writing from two separate insurance adjuster companies one of which are frame and unibody experts of 30 years and only do insurance company work thanks for your time be cautious Sincerely Andrea Coomer of Scottsburg In. My complaint is also at the BBB and may be posted to there site and I currently have a legal team now dealing with Craig Toyota I will not stop Craig Toyota until you pay me for the car your malicious activity is paid for & it will be payed for it has already been substantiated that the activity of your service technicians did these Malicious repairs by not following procedure it's proven and on paper by two companies the third company will be he Monday