119 Indiana Ford Service Centers

Sevice - Swaggysyc

Tried to rip me off on a repair job. Charged money when I told them what was wrong and then tried to scam me for 1000 $ more than the cost of repair.

I have a 2002 Ford F150 that started leaking around the - benjamintwin1

I have a 2002 Ford F150 that started leaking around the rear window. I called Peason Ford's body shop (collision repair) and was advised: "They could not fix or work on my truck due to the age limit." Of course, I panicked and asked to speak with the Manager. I was forwarded to Ms. Brewer, who rendered a solution to stop the leak, which she could order. I then purchased the suggested product and saw that it was a double-tube sealant and epoxy. Once I found that auto part stores, Lowe's, Home Depot and Menards, did not sell the caulk gun, I called Ms. Brewer back, who was able to get a mechanic to loan me his caulk gun. I sealed my rear window and stopped the leak. She went over and beyond to assist me. I truly appreciated that customer service towards me, a United States Marine. Thank you again, Ms. Brewer!

The employees were very professional and courteous. and... - CHATELET

The employees were very professional and courteous. and the oil change was flawless. I have three automobiles, and I will have all services at Peru Ford.

Paying for their mistakes - csellers

After one of my headlights stopped working, I took my car in to have it replaced. Less than a month later, I found out that the plastic casing that held the light in place cracked and fell out of place. When I took it back in, they said that the broken piece wasn't their fault and that I'd have to pay them an extra 500$ to fix and replace the piece on top of the 90$ I paid to have the replace the lightbulb. Do not go here if you can avoid it. They won't own up to their mistakes.

Easy to deal with - PackerFan

Called after Cass County Ford would not get back with me on a warranty issue. Rochester answered my question right over the phone and had my vehicle towed there that day to get fixed. Very professional and courdious.

Great Service Department! - Summer

Thank you! Dan DeYoung and his crew in the Service Department. I recently had to take my vehicle in for a repair. Dan was able to get my vehicle in and have the repair done in a timely manner. I have dealt with Smith Ford for several years and have always received nothing but great service. I will continue to use Smith Ford Service Department in the future.

Excellent service both on the phone and under the hood - Patrick Brewster

I have taken my 2012 Ford Escape to the Sternberg Ford Service Dept. twice now for routine service. Both times the service department staff has been extremely friendly both when making an appointment and while I was there. They are thorough and efficient in the work that they do and they don't attempt to do more work or sell you something that you really don't need. Also, being a novice when it comes to automotive service and repair; they have never acted like any of my questions have been a burden. There is a service station one half mile from my house, but I drive the extra 10 miles; because I know that my vehicle will be in good hands and that's important to me.

Purchased a Ford150 from Tipton Ford. - Sherry Stair

Purchased a Ford150 from Tipton Ford. Toby did a great job for us. We also found the service department to be honest in assessing work on another vehicle we own. They might just be the best dealership in the Country.

Although I had a pitiful experience with the sales dept, - jdwayne

Although I had a pitiful experience with the sales dept, I continue to used the service dept. I have always been treated right by Marty and will continue to take my vehicle there for quality service