120 Indiana Ford Service Centers

Service was quoted to be 176$. - armin420

Service was quoted to be 176$. I specifically told the dealership what to replace. Oil change, serpentine belt and do a coolant flush ,while system is empty replace upper radiator hose.During a 27 point inspection the dealer chose to take off a belt and break the AC BELT tensioner. Called me to say hey, so we took a belt off , which you didn't want replaced or even looked at. The ac belt tensioner is now broken. You are responsible for replacing it, or we can give you back the truck without it working. Not only did they charge me for oil which I already provided. Also chaeged me for parts which I didn't request to be looked at or replaced. Stay away, this place will do you dirty.

Great Cars, Great Prices, and Excellent Customer Service!... - Fastdriver2469

Great Cars, Great Prices, and Excellent Customer Service! That is how I feel about this dealership. I recently Purchased a 2006 Ford Fusion from George and am more than happy with my overall buying experience. I would recommend Coburn Ford/Mercury to all of my family and friends

Wonderful service! We have a Ford Expedition grand new,... - Angelinawampler0608

Wonderful service! We have a Ford Expedition grand new, but rattle sound problem. We took it to several dealers they never found the error. Until I try Community Ford, Evan Matin- our mechanic found and fix it quickly. If I know this dealership earlier would safe me time and money. Thank you Evan !

Jake Taylor was awesome to deal with very helpful he has - Tzrlake2

Jake Taylor was awesome to deal with very helpful he has been texting and calling back and forth w me ever since I ordered my truck he even took the first spin w me I highly recommend him if u are looking to buy a new car or truck

My experience with this Dealer was awesome. I will... - MsYolie

My experience with this Dealer was awesome. I will recommend them to family and friends. The employees were very polite. Thanks for your kind service!

Oil change - badodson16

Aaron Koch did a great job as well as the other staff on getting my car in and out ! I would definite recommend to my friends and family !

Scheduled appointment for an oil change upon arrival for - Pappy

Scheduled appointment for an oil change upon arrival for appointment I was informed 3hr wait for my oil change. Upon questioning the lady out counter her deminer was your bothering me. When I commented I have an appointment now not 4 her reply I can't control scheduling. Yet she made my appointment 3 days ago. xxxx poor response from customer service position.

This is by far the best Dealership around I’ve been... - Hickspainting12

This is by far the best Dealership around I’ve been buying here 25 years and just like today they treated me great and stayed in the deal until we reached a far number both ways .. you Will not beat Eddie Gilstrap Ford I don’t care where you go ..

Awesome people from sale to service - 1happycustomer

awesome car buying expierence. They have taken care of me not only the day I bought my car but everytime I'm in for routine service. I have bought all 4 of our current vehicles here not to mention the many I've had over the years just because I know that they will take care of me for many many years to come.

I love Expressway Ford in Mount Vernon. I have received... - scof4127

I love Expressway Ford in Mount Vernon. I have received the best customer service at this dealership. Had my first oil change. Keep up the great job!

All I say is that YOU are on your own when it comes to - Buyer Beware

All I say is that YOU are on your own when it comes to warranty work. Thankfully the Ford Factory rep was of great help and came through for me in the end NOT Lafayette Lincoln. It was a very disappointing experience. Bottom line company people there now. Sadly you’re not dealing with Mike Raisor anymore. FYI: The GM does not return phone calls.

Good people. Knowledgeable staff. Quite a large delay... - s.beasley.2920

Good people. Knowledgeable staff. Quite a large delay getting the right parts from Ford, though. But in the end, everything is good to go. Thanks!

Went in for a car wash. - Madisonlmichael

Went in for a car wash. Car looks amazing and Bill Stanage was a big help. Ended up getting a few scratches buffed out and it looks so much better. Definitely recommend going to the South Bend Gurley Leep on Ireland road!

Poor Customer Service - Joe Peru

I dont know about their sales, but I would stay away from their service department. Took my minivan in for new brakes, tires, and shocks. All most all of the parts were incorrectly replaced. The wrong tires were changed and the shocks were never installed. I took it back to the dealership and it ended up taking over a month to get it straightened out and I still ended up replacing tires that did not need to be replaced out of pocket.

Kristie who assisted with my issues was absolutely - Dsiegler

Kristie who assisted with my issues was absolutely phenomenal, very prompt, excellent at what she does, deserves a raise.