i have a 2005 chevy silverado 2500LT 4x4 that i love very... - sfeather66
i have a 2005 chevy silverado 2500LT 4x4 that i love very much. i have had issues with rust at the bottom of all the doors. each time i took my truck to Salem autobody super center that Jeff or Johnny always were very friendly and professional to me, and made me feel more than just a customer. each time the work was impeccable and done with professionalism. the last incident in November 2011 the left rear door had to be replaced and the job that was done matching the paint on a 5 year old truck was perfect, job was done in a very timely manner, and i believe Mr. Jones has done a very good job by having Jeff and Johnny handling the autobody super center.
also here in October i had explained to them that their service manager in Corydon had been very rude and was not willing to take care of me with a speedometer problem, which actually had a previous recall, and was told their was nothing he could do to help. Jeff from the autobody super center advise me to speak with the service manager at Salem super center, and the issue with the speedometer was taken care with Chevrolet paying for parts, and me paying the labor which was a very fair arrangement.
i met two wonderful service advisors in Salem, Don Skaggs, and Monty Ball. Upon taking care of the speedometer, they performed a 27 point inspection and it was found that there were some agressive issues that needed to be addressed immediately. Monty had quoted all the parts and labor to an exact dollar amount for all of the repairs to be completed, giving me a very fair quote. I set up an appointment and took in my truck and had the work completed. Which Ricky, one of the service techs., did an outstanding job on the repairs. After completion of the repairs, Salem employees were kind enough to wash my truck for free, and I will definitely be returning to have additional service work completed in the near future. I also want to personally thank Bob Hunt, service manager, for his assistance in making sure that the repairs were completed correctly and promptly, and as a former mechanic I have dealt with many dealerships and found that this dealership goes above and beyond to make sure their customers are completed satisfied. I have purchased 3 new vehicles from John Jones, and in the near future I will be purchasing another from them. All my service work will continue to be completed by the Salem service center. My personal opinion, Chevrolet is the best manufacturer on the road!
Sincerely,
Scott Feather
Louisville, KY
Devoted Chevrolet Owner (9 New Chevy Vehicles!!!)
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