1,283 Illinois Used Car Dealers

I would never recommend this dealership to anyone. - Lisa

I would never recommend this dealership to anyone. They are completely unethical and unprofessional. They sold us a lemon and will not return any of our communication once we told them we wanted a refund. The truck they sold us will not pass an inspection, and the damage to the truck was not disclosed prior to the purchase.

Let me just start by saying I don’t normally write... - phillyhank

Let me just start by saying I don’t normally write reviews. I found Dupage Motorcars when looking for a Ford F150. From the moment I walked in I was impressed by how clean everything was, not only the cars but the whole building (check out the bathroom! ). After the test drive we sat down for the part I normally dread, but to my surprise it was quick and painless. They were real straight shooters and I walked away happy. If you're in the market for a car you should really check these guys out.

Best of the Best - azh3361

We had a wonderful experience. The whole team, from sales to finance was exceptional. My daughter was extremely excited about her car and we are grateful!!

Giving a one star review, but I was equally to blame. - zebra.dkj

Giving a one star review, but I was equally to blame. I am not car savvy. I didn't know the right questions to ask. Also unable to take someone knowledgeable about cars. I thought I was getting a good deal and was afraid I'd lose the car I'd been searching for. Drove 3 1/2 hours to get the car. It seemed ok. Didn’t go for a long test drive as I don’t live anywhere near Chicago and was afraid of getting lost in a bad neighborhood and wanted to get out of there quickly to avoid bad traffic. I signed papers that I was buying the car “as is”. Drove 2 blocks to fill up the tank for the 3 1/2 hour drive home only to discover I couldn’t open the gas hatch. Lucky for me, my sister and I together got the gas hatch open so I didn’t run out of gas on the way home. My son found a missing spring in the gas hatch and fixed it for me. While the CarFax was clean my son showed me that the car has actually been in an accident. I also have to fix the dial that adjusts where the air blows as it is also broken. Wonder what will be next. While these guys were really friendly and acted like they cared, they didn’t. They could have been honest and disclosed the issues so I could have made an informed decision. I should have shopped smarter but I believe they knew the car had issues and were probably laughing at me as I drove it off the lot.

Bill and John both very professional and friendly. - discol8dy

Bill and John both very professional and friendly. Just the car I wanted and purchase was smooth and quick. Highly recommend this dealer

Had a good experience with John. - Drviojonson

Had a good experience with John. Entire staff is very friendly. John was able to get me the deal i wanted. Highly reconmended!

Best experience ever - Tootall1

Let me begin by saying this was the most relaxed, easy going, non pressure atmosphere ever in regards to buying a car. Sam was my sale person and he helped me out from the very beginning to the very end. He even referred me to a credit union that gave me a 2.5apr and also tried to help me find the lowest insurance for my car. Now you tell me what dealerships do that? Guaranteed motor sells there cars cheaper than other car lots and below blue book value. I highly recommend guaranteed motor when purchasing your next car. They didn't get 5 stars for nothing and if you don't believe me, then just read the other reviews. I highly recommend that you stay away from big well known car organizations that not only rip you off on the car prices by selling it above the blue book value, but also on the high Apr as well. I highly recommend that you definitely stay away from CarMax. They are truly way too expensive and absolutely refused to work with me on lowering the prices of their vehicles.People please do your research because the same cars that you finding at Carmax and these other big organization you can get the same car at guaranteed motor but much cheaper

A Nice Dealer With Good Quality Cars. I Bought A Used Car... - liza123

A Nice Dealer With Good Quality Cars. I Bought A Used Car From Them About 1 Year Ago And It Has Been Great To Me And My Family. The Dealer Was Great And The Customer Service Was Just As Good. So I Say Go There For A Good Deal On Great Cars. I Will Go Back When Someone In My Family Needs A Good Used Car. (A+ Highly Recommended)

xxxx hole dealership - Tiffanyh

Ched was great got me in and out was very nice as well😂😂 That was my opinion 4 months ago ,my opinion now is, if it was a option to not even give them A star,but to save the comment you have to put one star. Every time I have called about a concern about my car that i purchased from them i have gotten nowhere. It's like they take your money and whatever else comes after that is on you and thats wrong every time I call the person on the phone seem as if they dont give two ducks if i could go back in time i would they lied to me about this car from the jump you people are sick and should be ashamed of yourselves people may have good reviews about them but thats all because they ask you to do the review right then and there but xxxx im changing mines this is a low down place that just want money and dont care for there customers Especially the ones who make there payments on time and never late since they got the xxxx car i wish it was a way for me to get out of this xxxx hole contract i cant wait to be done with they xxx😘 Ps :one more thing when i call and leave voice mails with the person who did my paperwork never get a call back and haven't heard from him since i got this car from them xx i even put a review on Google and still no acknowledgement only if the review is good they look forward to sending out a reply xx

They make things happen. - MartyO

They make things happen. Straight forward professional group that doesn’t play the time wasting games all the other dealerships like to play. If I had to summarize my overall opinion of this dealership in two words, they would be respectful and honest. Save yourself the time, aggravation and game of car buying. Do yourself a favor and drive out to Rochelle. It’s well worth the trip.

xxx! 2 cars within 2 weeks. No way around. What do I do??? - Cortez

Call Jeff kiser auto mart???? xxxx no they did it to me!!!!! Nobody should have to get to know the dealer personally threw continuous meetings on whether or not he was going to fix what he sold me. They both had multiple problems that Jeff personally assured me had nothing wrong with them other than high millage, but would last for years. Pshh what a load of xxxx he is

K C Summers Toyota never responded to my email. - indianrose40215

K C Summers Toyota never responded to my email. I was willing to travel to their location to purchase a vehicle but they didn't get back with me at all.

I was very impressed on my visit to Kenn Motors. - anthony.rice2000

I was very impressed on my visit to Kenn Motors. I was really comfortable around the staff at Kenn Motors, and felt they are very honest. I found the vehicle I wanted at a different car dealer, but I would have no problem making a purchase at Kenn Motors.

Big time cheaters - Deep

They sell cars which are structurally damaged & buy them in auction. They also manipulate carfax. Also they don't pay sales tax to county so you receive phones for tax payment

Stay far away! - tsl

Stay far away! Sales manager Steve is as shady as they come. He blatantly lied to me. Had me waste many hours of time and a ton of unnecessary miles on my car. Liar through and through!!! Good salesperson but terrible manager support!!!

We purchased a used minivan from this dealerships Lake in... - smelson1

We purchased a used minivan from this dealerships Lake in the Hills location in 1/2008. This was a last resort as I had poor credit and was unable to secure any type of normal financing from a loan company. The purchase price of the vehicle was good, 8000.00 and I have not had any problems with the vehicle itself. The 1st issue I have is that I have in house financing with him or buy here pay here at a rate of 29% Interest. Then I never rcvd my license plates in the alloted time frame. I was pulled over by an officer for having expired temp plates and when I told him that the dealer would not return my phone calls he told me to contact the Secretary of State Police. I did this and they tols me this was not the 1st time this dealer had been reported for the same thing, that he had several other complaints. The SOS police was able to get my plates for me. The next problem I have is that we went over my home address many times and they still proceeeded to get it wrong even after they supposedly "fixed" it on their paperwork. The location which I purchased the vehicle from closed down. My checks that I was sending there were not being cashed for long periods of time. After trying several telephone #'s to reach him, he told me they had closed that location and to send the checks to Belvidere. Then that location closed as well as a Garden Prairie loaction and I was told to send the checks to Genoa, well guess what? Again I was having a problem of checks not being cashed and when I was able to get ahold of someone he said that the Genoa location had been closed for a year! WHAT THE xxxx!!!! Now, he has a location in Loves Park, which is where I am now supposed to send my checks. My loan should be paid off in 1/2012 if he is keeping accurate records which I highly doubt he is, as I have never rcvd a receipt of any payment from him or a balance statement. I want to trade my vehicle off in the winter but am afraid I will never see the title or he will try to pull some crap that I still owe more money. I looked up the business on the internet and it said he had filed ofr bankruptcy in 2009. He also had his dealer;s license takien away from him for failure to transfer certificates of title to customers within the appropriate amount of time on 74 occasions. Can anyone say crook and phoney??? Just wondering if anyone else has had this experience with this dealer?

STAY AWAY - BAD NEWS - CRIMINAL BEHAVIOR - SHOULD BE SHUT... - 505law

STAY AWAY - BAD NEWS - CRIMINAL BEHAVIOR - SHOULD BE SHUT DOWN BY THE STATE I was interested in a Range Rover. Moe Barakat, my sales person, demanded a deposit before he would send me any additional photos. When he sent the pictures they were very poor quality which lead me to believe he was trying to deceive me regarding the condition of the vehicle. I immediately replied to his email requesting that he refund my $1000 deposit (so far all during the same day). He never replied and did not refund my deposit. I called several times over the next week and finally spoke to Jason Larson. He apologized and said that he would take care of it. I sent him a follow-up email. He never replied and my credit card was not refunded. So far I'm three weeks in and can not get ANYONE at the dealership to refund my deposit, or much less return an email or phone call. I've disputed the transaction with American Express since Luxury Motors will not refund the card. I have dealt with several other dealerships that have similar sales volumes. They do not have ANY complaints of this nature. This is why Luxury Motors DOES NOT DO BUSINESS ON EBAY because they would not be able to survive the feedback rating system. Don't believe the PLANTED positive feedback. These guys should be put out of business.

Outstanding Customer Service! - EVasquez 63

This is the way Car Buying should be. Quick, no hassle,friendly,professional, straight to the point,in and out, and the Sales Team is Outstanding! From Mike Kelly, who made me feel like family, to Marco my Salesman, who from the beginning was respectful, professional,friendly, and always made sure what ever concerns I had, he kept his word. Thank You Marco! Thank You all at M&L Imports, The Management Team, The Fiance Dept, and Jose the on site Mechanic. You Guy's are the Best. By the way I nick named my Jeep SRT8 Maxi, cuz she is Magnificent! Enrique Vasquez Chicago. Il

Had a great experience ! - Douglas Hollister

Had a great experience ! Very knowledgeable ,awesome financing! Great people to work with! Stop in and and See.

This was a very smooth and pleasant experience. - Happy Mazda Owner

This was a very smooth and pleasant experience. While other dealerships are charging ridiculous premiums for new cars, they were very fair and didn't push profit boosters like paint and fabric protection! I would buy from Lisa and Mike again anyday!

Great selection of fine used cars plus great cars that - Ed.ohare

Great selection of fine used cars plus great cars that may need a little work , honest dealer in cars a rare find

It waS a wonderful experience. - jrmorgan0910

It waS a wonderful experience.All the staff are very knowledgeable.I highly recommend this dealership.

Mike is refreshing change to most dealers. - abileyti2

Mike is refreshing change to most dealers. He's honest and easy to work with.

Excellent experience - jviktress

Today after thirty years of buying autos we found the best dealership we could ever need. From the first phone call from Joe to the entire process of finding our autos it was just what you want when buying a auto. Ed in finance was so helpful and Ray was truthful and up front all the way. The autos are top of the line in quality and price. The respect they all have given was such a nice surprise after the years of buying from over priced nasty sales men. We have found a real family business that truly treats you live a family member. We will never go any where but Motor World for our autos. Thank you for one of the best days we have ever had buying a car. Michael and Jayme

I reached out to this dealer twice now through the cars. - mike_dragisic

I reached out to this dealer twice now through the cars.com app and did not receive a reply.

Thanks to Joe & Henry for the great deal. I love my car.... - bill1459

Thanks to Joe & Henry for the great deal. I love my car. I was worried about the HIGH miles on the Jeep at first but after driving it for 2 months it feels like I bought a low mile Jeep. I would Recommend buying a car from these guy’s. They make car buying fun, easy and fair.

Skyler made the car buying experience what it should be,... - jeremy.allen00

Skyler made the car buying experience what it should be, easy! I almost went with Carvana because I’m exhausted by old school way of car buying, skyler was a breath of fresh air and those that support made this process easy as 1,2,3! You will not be disappointed by these guys. Thank you Skyler and the Pilson team for going above and beyond and for being men and women of great integrity and character! I am so happy about with the car and impressed by how they supported me and my current credit situation. Ask for Skyler!

Great Guys to work with - Ptmarg

Nas and Austin made the car buying experience fairly painless. Easy to work with, and sold me a great car that fit our needs. Would be happy to buy another car from these two next time I need to buy again.

They were very professional and respectful of our limited - starvinmarvin72

They were very professional and respectful of our limited time. Very friendly and professional service. It was an enjoyable experience for purchasing a vehicle.

The dealership did not reach out to me regarding my - Huppisaac

The dealership did not reach out to me regarding my inquire about the Lincoln Town Car.