1,283 Illinois Used Car Dealers

I highly recommend working with Joe Wenskunas at Bob... - arundell14

I highly recommend working with Joe Wenskunas at Bob Brady Honda. I looked at different cars at multiple dealerships to find a reliable and inexpensive small car. I found a lot of bluster, little expertise, and poor service until I drove to Decatur. No pressure, sound knowledge of the vehicles on the lot, friendly follow up, and respect for me as a buyer made all the difference. Joe said up front that he wanted to earn my business and he did. Great experience, and I love my new car!

I haven’t gone to pick-up my purchase yet, but I did send - Scottf814

I haven’t gone to pick-up my purchase yet, but I did send the car to get a PPI, and they told me it was “the cleanest vehicle he’d seen in months.” Kevin and Angie have been very pleasant to deal with throughout. I felt no pressure to buy, even after they dropped the car off at the dealer for the PPI for me. Excellent service, excellent product. D&M is a smart choice.

had a very nice experience at star ford don drysdale was... - schmidgall7

had a very nice experience at star ford don drysdale was great to deal with on my ford pick up. would recemend star ford to anyone mike

They give you the run around to get a tag. - anne.puckett65

They give you the run around to get a tag. I bought a car from them and caused them to lose customers, because Everytime for a year they made excuses why they didn't have the tag. I complained to the state. It wasn't until I paid the car off that they got a tag for the car. Don't buy from them

Lee Zarras has always been very cooperative and pleasant - Pete

Lee Zarras has always been very cooperative and pleasant to deal with. Always ready to listen and help the visit to the service department go smooth and short as possible.

Great Expierence ! - marklake

Great Expierence !!!!!!!! I am sixty-one years old and have purchased many cars. This by far is the best and easiest experience I have ever had!! I would highly recommend Autotown to everyone !! Mark

Please take a mechanic with you if you are buying a used - EDUCATED CONSUMER

Please take a mechanic with you if you are buying a used car from this place. Almost a year ago I purchased a Buick from Hove Nissan/Buick. I had sa it advertised on Carfax and other car sites and it looked good in photos and the specs xxx a used car were great. It was A 1 owner vehicle . It was advertised as a cream puff. I followed this car for over a week on different sites hoping for a price reduction and it never came. So, 1 early Monday morning I drive 50 plus miles from my home in Chicago to see this car. When I get to the dealer it wasn't on the lot or any where else to be found . The salesman and sales manager finally say that they had loaned it ti a customer for the weekend while he got an oil change and that the car would be back in 2 days. I went shopping elsewhere for a car and then 5 hours later Hove Nissan/Buick calls to say that the car is back. I rush back from the city to look as this car . As the salesman drives it out of the garage it glowed and look really nice. I popped the hood and just looked at it and it looked dirty and not detailed or prepped for sales (Most dealers will at least clean the engine bay to make the car more attractive) I noticed right away that the oil filter did not look new and was dusty looking. I overlooked that TEST DROVE IT FOR 25 MINUTES and it drove a rode very nice , except the power drivers seat was stuck in 1 positioned . i ASKE THAT THEY RECITY THAT AND THEY first said they could not and I said I could not purchase it that way so the fixed it. 25 days later I just happen to check the oil as and found that it was really almost none in the engine. I rushed to the nearest fast oil change location to get this car lubed. I did just in time , before the motor would cease. I call the dealer and they said that they had changed it before they sold it . That was a EF'ing lie. The worst thing about buying this car from Hove nissan is that they were stern and not willing to budge not even a penny in the advertised price, which happen to be a pandemic , overccharged mark-up price. They acted if this car was just trhe best example of a used car in the whole wide world and it was far from it. I have had problems that needed to be fixed but I was able to do it rather cheaply compared to what the service shop would charge. I guess I am mostly responsible for this not so wise purchase because i rushed it because I needed a car right away. I am resonsible to because I purchased a car that had nearly 100 k miles on it(It was advertised with 98k but when i WENT TO TEST DRIVE IT WAS 100k AND THEY DID NOT GIVE A REDUCTION ALLOWANCE FOR THE OVBER MILAGE) I did not bother taking the car back for warranty because I was able to catch the major LOW OIL problem before it became catastrophic. The car looked better than it actually was, I have got t in tip top shape though , but for the money I apid for it it should have been perfect I would not ever buy a car from HOVE NISSAN /BUICK EVER AGAIN IN LIFE AND HIGHLY SUGGEST THAT YOU STEER CLEAR OF THAT DEALERSHIP

Ivan was good in helping, though prices they did not... - V

Ivan was good in helping, though prices they did not bring down but still feel happy, certain features were not properly defined and explained that's the only glitch I had.

Lemon - Werder

Purchased 2006 Audi A3 at this place. Transmission failed immediately. This place is a scam. Don't shop here for a car; you will totally regret it.

Great dealership ever price and cars ar very good and... - ammarchegrani

Great dealership ever price and cars ar very good and will take another car in the next month

Great service as usual. - leroymarshall

Great service as usual. On time, without a hitch. Thank you Rob and service staff for your repair of an oil leak and confidence in the repair.

Stay away from the Axiom extended warranty! I bought an... - BadAxiom

Stay away from the Axiom extended warranty! I bought an Alpina B7 at Mancuso and the salesman talked me into the an extended warranty at the "platinum" (everything is included) level, saying that I'd have absolutely zero problems dealing with the extended warranty company if anything were to happen. Over a year of ownership later, the car threw a check engine light. Upon taking it to the most reputable dealership in the region, a bunch of failures were identified, including leaking crankcase vent hose, leaking intake, a bad injector, and severe misfires on cylinders 1, 2, 3, 5, 7. The extended warranty company is doing everything they possibly can to not cover repairs. I contacted Mancuso for help, since they were they ones that sold me the coverage under assurance of worry-free resolutions. They have stated that they cannot help. It's a shame that they won't stand behind a product that they are selling...I wonder how big the financial kickback is?

Great Customer Service and Nicest Vehicles Around! - Elizabeth_Tom

Great Customer Service and Nicest Vehicles Around! I can’t speak enough about how much of an amazing experience we had here. Dominic was so helpful and really made the car buying experience extremely smooth. From the moment we walked in he was attentive, patient and listened to what we told him we wanted in a car. Dominic was extremely informative and he really tried his best to get us the best financing options. Overall, I would absolutely recommend you to purchase a vehicle from Ultimate Motor Cars.

Avoid making a big mistake! - Scammed

Everything you have read from others about shady dealings and lying are true! These people will say anything to try and sell a car. All of there inventory comes from auctions where they buy the cars that no one else would buy. Save your self a bunch of time and money, avoid this dealership! The BMW I bought from them needed almost $5000 worth of work a month after I bought it. The BMW dealer told me they think that the dealer I bought it from (import auto gallery) put something in the oil to cover up a problem with the engine.

I’ve been with this location for almost 2 years. - Brittny F.

I’ve been with this location for almost 2 years. The car I bought was in great shape not one problem except for the doors. The people in the finance department are understanding and work with you. This was a great experience due to my situation at the time. This will be my first time taking my car for maintenance and I hope it goes well. I’ll recommend this company to anyone! Thanks.

Akrim A. His thoughtfulness and genuine care averts disaster - medicine hat

Akrim A. deserves a great dept of gratitude from me. I had what seemed like a very minor condition materialize with my Jaguar the night before I had a very long drive for a client meeting. Akrim's care revealed an unrelated but extremely dangerous condition with one of my tyres. He insisted I leave the vehicle as he did not think it was safe for me. I would never have noticed this condition on my own. I had no reason to check. Without Akrim's genuine concern for me personally, my long drive could have ended very badly. Instead, I was driving a very nice and very safe vehicle provided for me as a courtesy at Akrim's insistence. Akrim and everyone at Howard Orloff, you've been great to me for 26 years!!!! THANK YOU SO MUCH for keeping me safe this time. I'd say this one is in the "Extraordinary" category. Efren Molina Loyal Howard Orloff customer

They were friendly and not pushy as I looked at the car. - grotbeck

They were friendly and not pushy as I looked at the car. They had a wide variety of vehicles to choose from. They were very accommodating when I wanted to drive one of their vehicles.

Bo, Alex and Scott were very helpful and met all our - Malibu2722

Bo, Alex and Scott were very helpful and met all our needs and helped us get into something our family loves Thankyou for keeping your word and helping every way definitely somewhere I will go back to and very kid friendly

I Love Them They Always Coming Through Nd Looking Out For - TASHAY

I Love Them They Always Coming Through Nd Looking Out For Whoever Comes To Them For A Car❤️❤️❤️

Fast and friendly service they treat you like family. - johnchadwick71

Fast and friendly service they treat you like family. I would recommend them to anyone looking to buy a vehicle.

CNN and the actual sales department are wonderful people - Mimisierra84

CNN and the actual sales department are wonderful people but if you ever have to get your car worked on in the service department it is a big hassle they never give you a straight answer of when your vehicle is done they take a long time they argue with a customer my experience full times with the service department we’re both horrible they’re very rude !

I’ve worked with this Financial company for years and I - Thimbles1934

I’ve worked with this Financial company for years and I got into a situation where I almost had lost my car and they helped me get it back and told me what to do and I’m almost done paying for it and I’m very happy and Thankful! Thank you so very much to all of GSAC I recommend you to anybody that comes to Downers Grove, Illinois and looking for a finance company for a vehicle!❤️

Great experience with this dealership. - debiwink01

Great experience with this dealership. My salesperson Sam was terrific. The Manager and Finance person also good to work with. They all made the process easy.

Worst car dealership ever. - cheniece19

Worst car dealership ever. Sell bad cars, have horrible customer service AFTER your car breaks down. Don't care about the customers or the bad situation they put you and your family in. Transmission went out the 1st month I got my car. Wouldn't even give one star.

Have a car from here. Love it and all the people whom helped - Karyl Ann

Have a car from here. Love it and all the people who helped get me in it. Would go there again. Thank you! I appreciate all the help....Karyl

Worse customer service and customer loyalty I’ve ever - 5k lifespan on used cars

Worse customer service and customer loyalty I’ve ever dealt with. Purchased a car from the Waukegan location. Within the first week the vehicle had several issues, safety was a huge concern. Had several emails from the waukegan finance manager telling me he would fix the issues but parts were on back order. Waiting 2 months heard nothing. Upon contacting him back, he attempted to act as if he had been waiting on me all this time (Even though the emails proved otherwise) He has something against dealing with a Female,He refused to contact me directly and would constantly interrupt my husband at work. Tried to put me in a “complimentary” loaner that wasn’t fit or safe for the road (the entire steering wheel moved about and was broken) after I refused to put my life in danger, he refused to fix my car at all. He then provided an estimate and expected me to pay for the issues. I’m not paying for issues that his lack of attention caused. They then passed my calls around like a hot potato. They will block you out completely and accuse you of being irrational in order to avoid fixing their lemons. The only assistance I was able to get was from the head of Chicago Acceptance.

I was working with a girl by the name of Amanda which was - Patangiepurtell

I was working with a girl by the name of Amanda which was very pleasant to work with, but final decision came from Claudia. I was offered to put $1500 down and $130 a week payments they wanted to place me in a RUSTED Ford Escape. Claudia stated that with a larger downpayment she can do better. I told her for that I would have my daughter co-sign. Her response was “WHY WOULD YOU DO THAT, YOU WOULD JUST RUIN HER CREDIT” 😡, WHAT??? How professional is that statement? Never is my 46 years have i been so offended. Why would she assume i would ruin my daughters credit, because my was so negatively impacted by a huge situation Claudia is not aware of. She made me feel humiliated and embarrassed.

Bought my dream car from College Cars , both the car and - johnandersredfern

Bought my dream car from College Cars , both the car and the service exceeded my expectations. Zack the owner gave excellent service. A very pleasant and satisfying purchase. highly recommend. John from Kirkland Washington

Great dealership. - Trev35

Great dealership. Response to my questions right away. Great looking cars. If I lived closer I would buy my cars here all the time.

Very professional people great service! - Sillygirl89

Very professional people great service! Will go back everytime! They have their best guys on it all the time!