1,338 Illinois Used Car Service Centers

Carlos was very helpful in helping service our CRV. - hung.dang129

Carlos was very helpful in helping service our CRV. Car was ready in the time frame he said it would be. Much appreciated. New place looking very good.

Car was handled in a timely fashion and all issues and - Elvis12345

Car was handled in a timely fashion and all issues and concerns were addressed,also pleased to have the use of a loaner car

The team takes care of you on time and tells you exactly - tcsdayDoc47

The team takes care of you on time and tells you exactly what they are going to do up front. I hope the staff and mechanics there are kept on the pay roll with the site closing.

This place used to be good (past tense). - Matt

This place used to be good (past tense). Not sure what happened lately, everything seems to go downhill, internet sales is completely rude and hangs up on people. Finance doesn't respond to emails. They only seem to care when it's time to purchase a vehicle or when your lease is up. I had several options to buy out my lease with other dealers and decided to do business here since I was a loyal customer to the dealership, that was the biggest mistake I ever made when it came to choosing dealers to do business with. I decided to take my business elsewhere due to the fact of extremely poor customer service from the whole dealership, from internet sales, finance and even management, they don't care about any customer, all they care about is making money and when you have an issue, it seems like you're bothering them. Look elsewhere besides this dealer to spend your money on.

Yes,yes,yes,yes,yep,yep, yep,yep, ya, - Gary

Yes,yes,yes,yes,yep,yep, yep,yep, ya, ya,ya,ya,ya,ya,ya,ya,

Professional and friendly staff. - gayle

Professional and friendly staff. Loaner vehicle provided when we were waiting for a part to come in.

i wasn’t expecting to be leaving with a new vehicle but - renvamp

i wasn’t expecting to be leaving with a new vehicle but Alicia did the unthinkable! She had helped me out of an old relic and got me into a brand new Tucson!! She made something that’s stressful seem so easy. Thank you Kunes!

The service was extremely well done and I could not be - jake.roggensack

The service was extremely well done and I could not be more thankful for the work they put in

Well they was very courtesy and professional and they - dcarter1055

Well they was very courtesy and professional and they took care of my needs very quickly and I was on my way

We had a fantastic experience at the Nissan Arlington - Christinemarie162502

We had a fantastic experience at the Nissan Arlington service department! My husband and I brought our car in for a routine oil change, and Tyler made the entire process seamless. He was friendly, professional, and kept us informed every step of the way. The service was quick, efficient, and exceeded our expectations. It’s rare to find such great customer care, but Tyler and the team truly went above and beyond. We’ll definitely be returning for future service needs—highly recommend!

Everyone was so pleasant and helpful. - drevie

Everyone was so pleasant and helpful. Seemed to notice my can and went out of their way to be useful. They followed thru on what they said. Really appreciated the employee's efforts.

Always the best, works with us to help us save money, - rickhefley

Always the best, works with us to help us save money, Great job Steve , Best dealership ever.

The sales team is great. - WilliamDAbed

The sales team is great. Some things about servicing my vehicle I don't understand. I've had two things that needed fixing. It shouldn't because even though it's a 2024. Still is a new vehicle, shouldn't have to be back again in for another problem.

Great customer service. - Exosphere2017

Great customer service. Michelangelo in the parts department helped me find exactly what I needed while also being very knowledgeable.

Very professional and fulfilled all my needs. - ansphones

Very professional and fulfilled all my needs. He went above and beyond to get the car I wanted by driving to a partner site because I wanted a certain color.

Friendly and fast service. - terry

Friendly and fast service. We were at a horse show down the road when our 1-ton dually would not start. They got us in right away and found one of our batteries was faulty. Completed the warranty work with no waiting or hassle. Highly recommend the service department!

Love the dealership but don’t see any people of color - Tyra T.

Love the dealership but don’t see any people of color working there plus never see people of color car purchase pictures.

Well leaving your review on their website didn't help - Very unhappy

Well leaving your review on their website didn't help maybe this will. Nobody is helping us with a follow-through on canceling our service contract. Talk to several people and they say they would help us still nothing. Maybe I need to call the local news to get results

Rachel is the best! - rachelromaine

Rachel is the best! Wouldn’t go anywhere else! Always friendly stay and great service

Tony is great and Jeff my service tech took great care of - eniemiec

Tony is great and Jeff my service tech took great care of making sure he kept us informed with the repairs he was performing.

Very nice helpful and make sure you in the Car you desire - DConley@cps.edu

Very nice helpful and make sure you in the Car you desire very patient with you let you make your own

On time service and was very efficient. - CC

On time service and was very efficient. Service manager kept in contact on the repair status. Friendly, energetic staff.

Very good attention and very good service. - Hugodoc

Very good attention and very good service. Oscar Hernandez is a good Service Advisor.Thank you.

Great service. - Kstine98

Great service. Easy to schedule. Competitive pricing. Take care of the little things. Highly recommended.

Incredibly efficient dealership. - Anj

Incredibly efficient dealership. Their new space is clean and spacious which makes waiting more comfortable.

Trish in service at Gerald Subaru is the reason we have - megajetta

Trish in service at Gerald Subaru is the reason we have had such an amazing experience with our outback and are looking to move up into an ascent! She always contacts quickly with updates on timing and any necessary repairs. She’s honest , she knows her stuff and works well even when two kids are hanging on you during pick up !

Good dealership, very professional compared to another - mg.ohara00

Good dealership, very professional compared to another Toyota dealership I went to. Bought the car without too much of a hassle and I'm mostly happy with it

I had a great experience with having them fix the problem - laural

I had a great experience with having them fix the problem i was having with my car.

Personal interest in the customer is the hallmark of this - whooks888

Personal interest in the customer is the hallmark of this Napleton dealership from the top to and through every employee . Salesman Extraordinaire, Allen Washington and the the Service Department technicians are amazing !

Excellent, speedy service for my 1st diesel oil change. - choco4hire

Excellent, speedy service for my 1st diesel oil change. Amanda exceeded my expectations for vehicle check in and checkout. The person that processed my payment was also very nice. Service took 1 hour which fit my schedule perfectly. Will definitely come back for more services when the time comes. A+++