61 Illinois Subaru Service Centers

Great customer service and professional environment all - J

Great customer service and professional environment all around. My car was repaired on time, and the rental vehicle worked great. I’ve been coming to this location for 9+ years.

Great service! - Susan M

Great service! It was very smooth from the time I drove in to the service area through the finish line. This was my first service visit with Subaru and it was very pleasant.

What started out as a great trip on Saturday, August 17 - BAAR

What started out as a great trip on Saturday, August 17 turned into a day of frustration and unknowns when I had an engine issue with my 2020 Outback. This problem lead me to Hawk Subaru in Plainfield, Illinois. They diagnosed the problem, had the needed part, and the mechanic was willing to work beyond his work hours to get me back on the road. In the meantime, salesman Tony and Sales Manager Mark helped me when I decided I couldn’t continue on a cross country trip, all by myself, with a car I had no confidence in. We talked, negotiated, talked, listened to each other, had patience with one another, and I decided to purchase a brand new Subaru. They even switched my hitch and bike rack from my old car to my new car, making a long work day for themselves. Then they helped me move 5 months of travel stuff to my new car and sent me on my way. I will NEVER forget that day or those people. Even when one travels by themself and finds themself in a difficult situation, there are always people to be kind and help, and that day, it was Mark, Tony, the mechanics, and the woman at the service desk who kept me informed. I shout my kudos to all of them❤️ Marcia Baar 517-702-9148

Always good service. - waffles54

Always good service. Excellent service writers- explain everything and tech Mike the best. Always recommend.

Service people was all great. - ADEERFRIEND

Service people was all great.....justin was great My car feels all clean and sparkly

Excellent service! - Tom

Excellent service! They answered all my questions and they helped with other things that I asked about. Thanks!

Easy to make an appointment. - Pamelasig

Easy to make an appointment. The vehicle looked great inside and out when service was completed

They gave me a windows as to when they would be at my - debala9

They gave me a windows as to when they would be at my residence and they came early.

Thank you Jeremy and staff - SaderSal

It is so refreshing to see someone so 'right' for the job. Jeremy is so personable and he and his staff quiickly got us out of a jam as we were WI visitors in IL with a troubled 2016 Outback under warranty. Thank you so much!!

Thank you for the excellent service at Berman Subaru! - newsat

Thank you for the excellent service at Berman Subaru! I was completely satisfied with the service here.

Customer service supervisor is Is very good at explaining - Hank

Customer service supervisor is Is very good at explaining the problems and their solutions for them.

I'm satisfied with the service they due with my Subaru - bulwolf

I'm satisfied with the service they due with my Subaru Crosstrek 2019 . I will stay with them in a future.

Gerald Subaru has always provided excellent service for - teleeo

Gerald Subaru has always provided excellent service for my 2015 Forester. I would. for sure, purchase my next vehicle from Gerald Subaru.

Service was quick and personnel were friendly. - aimeekyle

Service was quick and personnel were friendly. Good place to do business. Not sure who did the service for me but no complaints.

I’ve been working with this dealership since 1987 and I - maryhelenis

I’ve been working with this dealership since 1987 and I keep coming back. The current ownership is excellent and the service department is honest and helpful. Their customer service is excellent and they treat their customers fairly. What more could I ask for?

Trish in service at Gerald Subaru is the reason we have - megajetta

Trish in service at Gerald Subaru is the reason we have had such an amazing experience with our outback and are looking to move up into an ascent! She always contacts quickly with updates on timing and any necessary repairs. She’s honest , she knows her stuff and works well even when two kids are hanging on you during pick up !

My experience with International Subaru Orland Park has - elizammons

My experience with International Subaru Orland Park has been nothing but professional services. My thanks to the staff.

Steven and the service team are amazing! Always friendly... - Kado

Steven and the service team are amazing! Always friendly and went above and beyond to get my Mas started and to the dealership for service.

Good people, every time I take my car in I have a quick - Riley

Good people, every time I take my car in I have a quick and easy experience

Their customer service is really bad. I was told that... - veronruth

Their customer service is really bad. I was told that parts will come in within a week and then a week became weekssss and NO ONE CALL to let us know. We have to call back to find out. When we called, they can't find my order and told me to bring my car back so that they can check on the parts numbers, which they should given that i was there the last time and they looked at my car. Upon my request, they checked again and then FOUND my records and told me that part would take a few MORE WEEKS!!!!!