61 Illinois Subaru Service Centers

Thank you for the excellent service at Berman Subaru! - newsat

Thank you for the excellent service at Berman Subaru! I was completely satisfied with the service here.

Service department is great— very friendly and they don’t - ibbo

Service department is great— very friendly and they don’t hard sell you on services. I have been getting my Subarus serviced here for over 13 years now and am impressed with the consistent quality and pricing.

The staff in the service department are amazing. - barbara.j.hawk

The staff in the service department are amazing. They explain everything in layman’s terms so you understand what is going on with your vehicle. They are all very knowledgeable, so you feel confident leaving your vehicle with them. They also seem genuinely happy to see you when you arrive, and in my case, they remember my name. Oh, and one of my favorite things (other than the staff) is that they wash my car every time they work on it.

Great and prompt service, they keep me informed with a - psycodad321

Great and prompt service, they keep me informed with a good rundown of what’s going on!

I love that they were timely, courteous, and friendly. - donnapal10

I love that they were timely, courteous, and friendly. I don’t need 15 words to describe this..

Juan was very helpful and friendly. - rogs2013

Juan was very helpful and friendly. The service that was done was completed quickly. I would always recommend this Subaru dealer for service.

Carlos, David, Jocelyn and the team at Autobarn VW in - Marisa

Carlos, David, Jocelyn and the team at Autobarn VW in Countryside is AWESOME! I had a flat tire, my fault, they helped me realize it was covered under my warranty, fixed it fast, and I drove away safely and happily. Many thanks VW Service!!

After initial missteps between New Sales & Parts dept, - Buyer

After initial missteps between New Sales & Parts dept, the accessories ordered were installed. Would have preferred not to require multiple service visits to get things done but Justin, Scot and Rich were helpful in resolving the matter.

Friendly and feel they have my best interest at heart! - evanstim

Friendly and feel they have my best interest at heart! Only trouble I had was parts dept getting back to me on pricing tires!

Jason was great. - matt200484

Jason was great. He kept me in the loop with what was going on with my car and it was done faster than anticipated

I have all ways been treated in a courteous and - SK

I have all ways been treated in a courteous and professional way. The service representative has kept me appraised of what is happening with the car and the timing concerning its service. I feel very confident with the care Napleton gives my car. It is a clean and comfortable environment in which to wait.

Very attentive and attuned to my car concerns! - Nodavid9353

Very attentive and attuned to my car concerns! Work was completed on a timely basis.

Steve replaced the starter on my Lexus in the driveway. - Rod

Steve replaced the starter on my Lexus in the driveway. He did an excellent job and answered all of my questions.

Good people, every time I take my car in I have a quick - Riley

Good people, every time I take my car in I have a quick and easy experience

Thank you Jeremy and staff - SaderSal

It is so refreshing to see someone so 'right' for the job. Jeremy is so personable and he and his staff quiickly got us out of a jam as we were WI visitors in IL with a troubled 2016 Outback under warranty. Thank you so much!!

The service department was very helpful and professional. - Robin H

The service department was very helpful and professional. The whole team was great, and my Subaru is running really well.

Everyone was wonderful from Gary the manager to Sean at - Maryrphelps

Everyone was wonderful from Gary the manager to Sean at the service desk to the repair guys. The service was great. Each and every visit there is always a good experience. They are always so very helpful. Thank you.

Trish in service at Gerald Subaru is the reason we have - megajetta

Trish in service at Gerald Subaru is the reason we have had such an amazing experience with our outback and are looking to move up into an ascent! She always contacts quickly with updates on timing and any necessary repairs. She’s honest , she knows her stuff and works well even when two kids are hanging on you during pick up !

Steven and the service team are amazing! Always friendly... - Kado

Steven and the service team are amazing! Always friendly and went above and beyond to get my Mas started and to the dealership for service.

Their customer service is really bad. I was told that... - veronruth

Their customer service is really bad. I was told that parts will come in within a week and then a week became weekssss and NO ONE CALL to let us know. We have to call back to find out. When we called, they can't find my order and told me to bring my car back so that they can check on the parts numbers, which they should given that i was there the last time and they looked at my car. Upon my request, they checked again and then FOUND my records and told me that part would take a few MORE WEEKS!!!!!