1,945 Illinois SRT Service Centers

oil change - zman

i was attended right away even though it late afternoon-I was shown a dirty air filter that needed to be replaced - oil change was fast I did not wait long . Thanks

I purchased my used vehicle from Midwest Motors a few... - fode140

I purchased my used vehicle from Midwest Motors a few years ago now. I have since with the expansion of Midwest Motors gone back for regular maintenance, repairs, and detailing of my vehicle. Beginning with the purhcasing experience, this is not a regular dealer. They located a car for me exactly as I requested, and when it was ready, called me in, the paper work was ready, the car was detailed, and I was out in less than 20 minutes! The service is unparalleled. I'm done with spending an entire day at a dealership haggling from then on! As far as the service goes, George in the service department is very helpful, and gives guidance and offers suggestions on when to perform certain maintenance and save money. I am always treated with the utmost importance and am actually appreciated as a customer!

Great Customer Service - Sportschik

I have had a couple services done at this location and both times I worked with customer service rep Sam Etheridge, very nice and personable to talk to!

I had to have a diagnostic test done on my car for a dash... - jbcnj

I had to have a diagnostic test done on my car for a dash light that kept coming on. They found the problem and had it repaired and ready for pick-up in about 2 hours!! I do not take my car anyplace else - ever!

Above and Beyond - Brian___

I had the 2006 KIA in for service to replace the timing belt, flush the transmission, replace the cabin filter and change the oil. I developed a problem soon after that was unrelated to the work they did. Evidently a mouse had chewed some of the wiring, and it caused the coil to malfunction. They got right on the problem, and accepted responsibility simply because they had not seen it. They repaired the wiring and only charged me for the new coil and installation. Since they really had no responsibility for the mouse chewing, they didn't need to be so helpful, but they were. It's a great service department.

Overall fantastic experience! My salesman, Scott... - jbouris04

Overall fantastic experience! My salesman, Scott McClellan was extremely helpful when he sold me the car a year ago and continues to follow up and check on my vehicle. He goes over and above when I stop in for service, assisting me with further questions. He is always available and anxious to help and very knowledgeable. The Service Department is excellent. Everyone is very friendly, accommodating, and keeps me informed during the service appointment. I appreciate the email reminders of appointments ahead of time. I have never had to wait long at all to have work done and a shuttle service is available if needed. They wash my car any time I stop in and ask for such service. I have owned several cars from this dealership and highly recommend Mike Miller Auto Park. It is a top-notch organization with a tremendous product at a very reasonable price. I will continue to buy my cars from this organization, as I have had nothing but positive experiences there. Thank you, Mike Miller!

I wouod like to say the folks at Miles did a wonderful - hillbilly1601

I wouod like to say the folks at Miles did a wonderful job with a sell. I bought a 2016 Colorado in November with no warrenty and on New Years eve had break issues when I called Miles found out that they did brake work before I bought it. I told them what hapened to the truck and they sent a tow truck and got it ito the shop and fixed the issue. They kept me informed of what was going on and the actions they took to fix it. Got it back and it worked as it should Good job Miles Service.