1,934 Illinois SRT Service Centers

Bob Brockland service department is in a 2 way tie for - norvin_porter

Bob Brockland service department is in a 2 way tie for the best service department ever in my 60 years of auto ownership. They are all good, courteous, personable, efficient and very willing to assist in any/every way they can.. All are exceptional. Most recently, Tim took especially good care of my car helping me & my car out for a long trip with a short notice. They would get more than 5 stars if possible.

Every time I go into the dealership for my vehicle... - sammyphillips47

Every time I go into the dealership for my vehicle checkup everyone is so kind and courteous the work that is performed is so professional I will recommend this dealership to all my friends and family

Pacifica in for routine maintenance. They are always... - ekjakel

Pacifica in for routine maintenance. They are always friendly and easy to deal with. Service was performed promptly and professionally. Really good at doing everything they can to satisfy customer.

Derek Scare made the 1st service welcoming, and - smegawputt

Derek Scare made the 1st service welcoming, and efficient. Mr. Scare went the extra mile walking through the initial service process as well future service options for the duration of ownership to maximize resale value. All the while ensuring repeat business as his first priority for the dealership. The waiting area was comfortable combined with complementary bottled water and snacks.

These people are honest and hard-working. - Whiro

These people are honest and hard-working. Their sales department is not at all pushy, and their service department knows its stuff. The only real criticism I have is that they are a Volkswagen dealership, and not something classier like Audi. I've never really liked Volkswagen much as a company, but I buy their cars any way, because they are cheap and reliable.

I took my car in to Fox Valley Schaumburg for service for... - Angel777

I took my car in to Fox Valley Schaumburg for service for the first time Jesse Hammond is the man . he was very honest I had issues with my Jetta taking it to another dealership that was very dishonest Fox Valley Schaumburg went straight to the point and fix my vehicle fix the mechanic knew what he was doing I highly recommend Fox Valley Schaumburg💪🏽

The staff was helpful and Dakota assisted me while on his - Ericson89

The staff was helpful and Dakota assisted me while on his break. I appreciated it.

Great service department. - Bigjohn

Great service department. Employees are very helpful and nice. Willing to explain all the maintenance my car needed. I believe his name was alex.

Jeff was great! - Magicalhands08

Jeff was great! He took care of everything. The service department was accommodating with the rental car and had my car fixed in no time! Highly recommend the Chevy Exchange!

Very welcoming and friendship staff, makes it easy and - Grant Swanson

Very welcoming and friendship staff, makes it easy and comfortable to create a connection and feel safe buying an incredible car.

My business at City has been easy and pleasant. - pjstueber

My business at City has been easy and pleasant. I purchased my car from Michael Sprow. He was very professional.

Mike Poulos was great! - Jm

Mike Poulos was great! He was very personable and friendly. We received top notch service.

I was treated with respect and the shuttle service was so... - Irene

I was treated with respect and the shuttle service was so great having only one car a being single. So glad to have found Crown Toyota

Service advisor of the year - Shadowxiii

Brian Deutsch was by far the most amazing service advisor I have ever dealt with. He made everything be flawless and answered any question I've had. Chevrolet should make him service manager or trainer as he is the prime example of a great worker. He impressed me so much, I really feel he should be praised by service manager.

The staff, from sales to service, was friendly and - nick.reiher

The staff, from sales to service, was friendly and helpful. They did everything they could to make our experience a good one.

I took my 2019 ram 2500 diesel to Dempsey for a front end - dardeb321

I took my 2019 ram 2500 diesel to Dempsey for a front end alignment & tire rotation. They did such a great job. My truck steers as straight as an arrow, easy on the steering & I've got big tires. They did it in a single day on the very day that I called. Numerous other dealers were unable to see my vehicle for one week to as much as 3 weeks. I have no problem taking my vehicle back to Dempsey Chrysler Dodge Jeep anytime because they are very trustworthy. They did what they said they were going to do and did it at the price they said they were going to do it for! Thanks for a job well done.

The service technician (John Hnetkovsky)of this... - 3jc0518

The service technician (John Hnetkovsky)of this dealership is trying to rip me off?SUV drop for special coverage warranty with no CHECK ENGINE LIGHT

It’s been frustrating since I purchased my jeep grand - Drew.tetik

It’s been frustrating since I purchased my jeep grand Cherokee as after less then one day, there was a computer error causing the emergency collision brakes to disengage. I brought the vehicle back and was told a simple computer update would fix the issue by a manager. After a week of no contact, I went in and the service representative told me that the issue had to be escalated to star case but my vehicle couldn’t be returned in the meantime due to it being a “safety issue”. A few days after no contact, I informed the sales representative who has tried to be helpful that I would be coming to get my vehicle without it being fixed as a new wiring harness/connector had to be ordered now. I understand the CDK issue that happened and that issues can happen but the lack of communication and transparency has been frustrating as I will have to bring the vehicle back for the repair at a later date.