1,961 Illinois Pontiac/1000 Service Centers

Excellent caring people!!! - Eddiejohn

Great experience from the parts manager to the service manager to the salesman to the financial manager!!! Got me in a truck when my car was on its last leg!! Very caring people!! Thank you all so much!!! You won’t be sorry you shopped here !!!

If you need service for your BMW, Perillo is the place to - outwestinc

If you need service for your BMW, Perillo is the place to take it. The staff are all incredible at what they do. Mr. Perillo should be proud at the state of his service and loaner department.

I appreciate the professionalism and solid knowledge in - 335-1208

I appreciate the professionalism and solid knowledge in supporting my car. Jason is great at keeping you informed and making the service process efficient.

It was a nice experience. - ismetozan

It was a nice experience. David was very helpful. A place where you can safely buy a vehicle.

Sales and maintenance staff always willing to go the - tednewton10

Sales and maintenance staff always willing to go the extra mile to make sure you get everything you need and have a pleasant experience.

What a Dealer and Service should be - rod300

I would like to thank and recommend the entire staff at Marty Cancila Dodge, Jerseyville. I had my car serviced, the entire staff was very nice and helpful this is what a dealership should be. My car was not purchased there, my mistake . I will be going back!

GREAT SALESMAN - jazzy

I have known Kent Bradsher for 6 years. Last year, my husband and I bought a vehicle from him. He is a wonderful, caring, genuine salesman. We had a miscommunication issue and Kent was willing to do everything that he could to help! Kent is a loyal FRIEND and SALESMAN!

Just wanted to shout out Victor in the service - Beckypaige18

Just wanted to shout out Victor in the service department! He’s been such a great help; getting my truck in quickly and when convenient for me, he’s very patient and answers every question, he’s diligent in finding out answers if he doesn’t know, all around he’s been awesome to deal with! Thank you Roanoke Ford! 🙏🏽

Bought our last 4 vehicles here at Roanoke. And we... - Chappy

Bought our last 4 vehicles here at Roanoke. And we couldn’t be more Happy with the Whole team here! The friendlyness of everyone is very commendable

I have worked with Tony for more years than I care to - baines17

I have worked with Tony for more years than I care to admit. He is the best service advisor I have worked with. Tony in my experience is a trusted advisor. He always explains the issue in clear terms, explains the options, and makes sure communication it clear every step of the way.

was fine when I went there , could wash car for going - Jam

was fine when I went there , could wash car for going into service next time

I walked into this dealership with no appointment. - donnag

I walked into this dealership with no appointment. I was 90 miles away from home & had a tire with a screw in it that was leaking air. Nate the service writer & Andy the mechanic were both professional, personable & caring. They got me right in, made the necessary repairs & had me back on the road within 1/2 hour. Thank you for the prompt service & putting my mind at ease that I was going to make it home safely.

Great Customer Service all around. Super friendly and... - brian.kappes

Great Customer Service all around. Super friendly and very accommodating. I’m not one to type a whole book so your 25 word minimum is not for me. I will say this…I’d have a Beer with all of em..Service and Sales!

Everyone at Scherer Mazda has treated my family in an - mdliese

Everyone at Scherer Mazda has treated my family in an EXCELLENT manner!!! The quality of the vehicle is only enhanced by the quality of everyone who works there. Mr. Scherer is a man I fully trust!! I now own all Mazda products, and that is because I know Scherer Mazda "stands" behind their cars!

Great. - Scott

Great. Service department came through as always . Picked up a loaner car also went through flawlessly and talked to Ben wiggins who has sold me a couple vehicles. Go see these people if you need a service or new ride!!!

What an experiance. - danscales63

I have done bissness with Shields for years, but this is my first time In buying a truck from them. Rich Heintz helped me in the persuite of findind my dream truck and getting the best monthly payment possible. Both Rich Heintz and Rick Ingold showed me around the place and introduced me to every body that will be there to help me out with what ever I need. I would never have found my truck or even understood all of the ins and outs of my new truck without the learned help of Rich. Rich made everthing possible for this sale to happen including workiing on his day off to get my new ready for deleavery. Thankyou Rich for everything!

Great work, love the Forever Warranty on my 2017... - Bob

Great work, love the Forever Warranty on my 2017 Wrangler. The service department team were friendly to work with. On a side note - the White 2020 Gladiator with level and lift kit looks AWESOME !!!

We were visiting the Crawford County Humane Society in - Jamie B

We were visiting the Crawford County Humane Society in Robinson Il. While we were there, our tire pressure monitor light went on. My husband found a nail in one of the tires, and the tire pressure was 22psi. We went to Silverthorne Ford to see if they could help us. These people could not have been nicer. They were going to patch the tire, but Geoffrey discovered some large cracks on the inside of the tire. We were shocked since we had just had our tires rotated by our mechanic, and he never said anything. Jordan was surprised the tire hadn't blown. It could have been a bad accident if the tire had blown while we were driving at highway speeds. Even though the mechanics were busy, they took the time to replace the damaged tire. Geoffrey inspected the other 3 tires, and the other 3 were beginning to get cracks in them as well. This is a Ford dealer and we have a Toyota, so it was really nice they were willing to help us instead of sending us elsewhere. We live in Minnesota and we're on our way back. We forgot to take pictures of the tire to show our mechanic. Makayla was nice enough to send us some photos. We were just so amazed at the kindness and customer service we were provided by everyone at the dealership. Jordan, Geoffrey, Makayla, and Bailey really stood out. Bailey spent a lot of time showing my husband the owner's Hellcat he was detailing while we waited. We couldn't have been happier with the service everyone provided. We would highly recommend you take your vehicle there if you need any service.