45 Illinois MINI Service Centers

The technician was superior in his performance of the - Tommy

The technician was superior in his performance of the evaluation of the challenge for my Carr. He was bright, friendly, and very accommodating.

Mitch Shefveland is incredibly kind, smart, and has a - ChaPhaeng Lovelady.

Mitch Shefveland is incredibly kind, smart, and has a great understanding of what we need to get done. He always provides excellent recommendations for our MINI. The marketing team at Bill Jacobs MINI is fantastic - they consistently provide us with a brand new MINI as a loaner car while our vehicle is being serviced. Our favorite part is the exceptional service we receive every time. We highly recommend Mitch and the entire team at Bill Jacobs MINI!

Excellent and unmatchable service and professional - acheema705

Excellent and unmatchable service and professional workmanship. The whole process was very smooth and the customer service was excellent.

Steven and the service team are amazing! Always friendly... - Kado

Steven and the service team are amazing! Always friendly and went above and beyond to get my Mas started and to the dealership for service.

Their customer service is really bad. I was told that... - veronruth

Their customer service is really bad. I was told that parts will come in within a week and then a week became weekssss and NO ONE CALL to let us know. We have to call back to find out. When we called, they can't find my order and told me to bring my car back so that they can check on the parts numbers, which they should given that i was there the last time and they looked at my car. Upon my request, they checked again and then FOUND my records and told me that part would take a few MORE WEEKS!!!!!

Yaileth Arvizu (Product Specialist): She lied to me about - manizhashafayee2003

Yaileth Arvizu (Product Specialist): She lied to me about my car mats, saying my car never came with them. After arguing and insisting, she finally admitted she was wrong and returned them, but only after being caught. This was dishonest and unprofessional.

Best Dealer Ever! - BPeterlin

I purchased a Mini from Mini of Chicago back in 2012. I brought it in for routine service. The Service department was super helpful and answered all my questions. Was I was walking out I spotted a brand new 2016 Mini that I just had to have. I started talking with Jason and he answered all my questions. I picked up my old Mini that night from service and returned the next day to purchase my new one. The entire staff was very friendly and helpful. I was in and out in no time! These guys are pros and I would recommend them to anyone looking for a great car and experience!

Service was fast, pleasant, and efficient. - ginny

Service was fast, pleasant, and efficient. Nice waiting room, good coffee. Car was washed and vacuumed after job.