50 Illinois Lexus Service Centers

Victor Maristela was excellent. - s36now

Victor Maristela was excellent. Communicated well and kept me updated. True asset to the team.

I worked with Mike Comer after purchasing my Lexus. - kwkirschbaum

I worked with Mike Comer after purchasing my Lexus. He is very knowledgeable and patient. He helped me get the app going and showed me features I didn't know existed on the car. He is definitely an asset to the company. Keep up the great work Mike!

Jason was great. - matt200484

Jason was great. He kept me in the loop with what was going on with my car and it was done faster than anticipated

Jeff has been so very helpful in keeping my two "vintage" - Bradley J Gilbaugh

Jeff has been so very helpful in keeping my two "vintage" Lexuses road worthy and going strong. He is more than a service manager and has become a friend over the years. I will stick with the Lexus brand as long as he continues to work for Anderson Lexus--that is how much his employment at Lexus means to me! Thanks for all that you do Jeff!

They answered my questions and understood that I wanted - kmatj

They answered my questions and understood that I wanted the job done as soon as possible.

Excellent service from the moment I drove into the - Angela

Excellent service from the moment I drove into the service area to work with Harish on what my car needed, a cup of coffee and a few cookies and out the door with the loaner.

First time buyer from McGrath Lexus of Chicago and first - G. Wong

First time buyer from McGrath Lexus of Chicago and first time using their service center was outstanding. Leanna Homyak was amazing to work with on my first time purchase as well as helping with a warranty request. Andy Pak, my service advisor was great to work with on the repair and offered a loaner due to the extended time it would take to finish the work. This has been the best experience I’ve had at any dealerships that I have worked with. I would highly recommend McGrath Lexus of Chicago to anyone who is interested in buying a Lexus as well as their top notch service department.

Always excellent service. - Jan

Always excellent service. Luis Salas could not possibly have done a better job. Been doing business with McGrath since 2004…never a disappointment. All businesses should be run this way. Keep up the good work!

Jeff was very helpful. - evadrabik

Jeff was very helpful.Everything was on time.I received video which explains everything about my car.

Tony is great and Jeff my service tech took great care of - eniemiec

Tony is great and Jeff my service tech took great care of making sure he kept us informed with the repairs he was performing.

Rodney has been my service coordinator for years and he - Deckercynthia5

Rodney has been my service coordinator for years and he is always very responsive to my concerns-/very satisfied

Steven and the service team are amazing! Always friendly... - Kado

Steven and the service team are amazing! Always friendly and went above and beyond to get my Mas started and to the dealership for service.

Their customer service is really bad. I was told that... - veronruth

Their customer service is really bad. I was told that parts will come in within a week and then a week became weekssss and NO ONE CALL to let us know. We have to call back to find out. When we called, they can't find my order and told me to bring my car back so that they can check on the parts numbers, which they should given that i was there the last time and they looked at my car. Upon my request, they checked again and then FOUND my records and told me that part would take a few MORE WEEKS!!!!!