59 Illinois Genesis Service Centers

Dionte Robinson is the best salesman that I have ever - Jordan Borner

Dionte Robinson is the best salesman that I have ever met! Highly professional and adept.

Easy to make an appointment. - Pamelasig

Easy to make an appointment. The vehicle looked great inside and out when service was completed

They gave me a windows as to when they would be at my - debala9

They gave me a windows as to when they would be at my residence and they came early.

I could not be happier with the service department at - chilibean1

I could not be happier with the service department at Algonquin Genesis. Always a loaner within a few days of making appointments. Patty the service writer is always cheerful and helpful. After service, car comes back as clean inside and out like new.

Adam was a great advisor he worked on my radio part was - Rachel

Adam was a great advisor he worked on my radio part was back ordered but he kept me up to date all the time I appreciate it

I will most definitely be coming back to this location I - Lolita Moore

I will most definitely be coming back to this location I traveled over 30 minutes to get to the location and it was worth every minute!!!! They took care of all my needs for my car and was very helpful and friendly.

They did a great job with the recall on my car. - EJ

They did a great job with the recall on my car. I received updates through the day as I waited for my car.

Steven and the service team are amazing! Always friendly... - Kado

Steven and the service team are amazing! Always friendly and went above and beyond to get my Mas started and to the dealership for service.

Their customer service is really bad. I was told that... - veronruth

Their customer service is really bad. I was told that parts will come in within a week and then a week became weekssss and NO ONE CALL to let us know. We have to call back to find out. When we called, they can't find my order and told me to bring my car back so that they can check on the parts numbers, which they should given that i was there the last time and they looked at my car. Upon my request, they checked again and then FOUND my records and told me that part would take a few MORE WEEKS!!!!!

I had a great experience with Genesis Downtown. - jennefer.colon

I had a great experience with Genesis Downtown. I had to take my car in for some work and Sandra was so nice and very helpful. They took care of me and kept me posted on the work all the way through. Also Mia was very nice and helpful. Keep up the good work.