190 Illinois Chevrolet Service Centers

General manager is an excellent person to deal with along - bubby53c

General manager is an excellent person to deal with along with the office manager. The whole office team are wonderful people nice courtesy A+ all around

Irving from service center was very helpful and nice. - sweet22ls

Irving from service center was very helpful and nice. He always gave us updates about our car.

Everything was done in the spirit of excellence. - tutoringwendella

Everything was done in the spirit of excellence. Favian was professional and concern about our well-being. We are very satified with the outstanding work and care that was offered and given to us during our time of need.

Great job in service even though they were busy still - alexanderramos0611

Great job in service even though they were busy still took me in thank you bill in service

It is the bomb when it comes to Very quick service and - celestinegibbs65

It is the bomb when it comes to Very quick service and Kyle is the man he is awesome when checking your vehicle in and out.

Cody made sure I was taken care of went out of his way - Juqui Womack

Cody made sure I was taken care of went out of his way when he didn’t have to. 100% recommend him to anyone moving forward!

Amazing customer service. - CHEF_GABI

Amazing customer service. We were advised about the issue of the truck. Great all workers

Friendly service writers. - Jlwg1963

Friendly service writers. Clean dealership. Convenient location. Fast and thorough service! Overall a very good experience.

Your telephone system is horrible. - mikefdenny910

Your telephone system is horrible. I found it nearly impossible to speak to anyone in service. Most of my calls went straight to voice mail. None of these messages received a return call. Two of my calls went to one of your stores in Springfield. I won't even say how I was treated there. This type of service has to be hurting your business. Everything is computer managed and when it doesn't work customers quit calling. There is no other option to talk to a person. Enough said. Fix it!

The Wilmington dealership Service Department, starting... - Happy with good customer service

The Wilmington dealership Service Department, starting with Ed Koziol, provides exceptional customer service. I believe this is a great asset for a dealership. Satisfied customers come back and tell their friends. I take note of good customer service when I receive it since it seems to be the exception rather than the rule these days for many businesses. Thank you. Dora Willis

They answered my questions and understood that I wanted - kmatj

They answered my questions and understood that I wanted the job done as soon as possible.

Always Professional - Bill 33

We purchased a vehicle in May 2015, which was a very pleasant experience. We have been back for scheduled oil changes and have always been greeted very professionally.

It is a very friendly dealership where the customer is... - hummer

It is a very friendly dealership where the customer is put first. They have a great service area and body shop. The quality of work done there is par excellent. I have had two cars repaired in the body shop and they came out looking like brand new. I have recommended many of my friends to the dealership and they too have liked the service. The management is always there if there is a problem. You can even talk directly with the owner if need be.

Dealer want beyond servicing with warranty very friendly - innodog

Dealer want beyond servicing with warranty very friendly and nice would highly recommend, other dealers in the area weren't as helpful

Joe Cotteleer provided outstanding service—efficient, - JIT

Joe Cotteleer provided outstanding service—efficient, professional, and genuinely caring. He went above and beyond to ensure I didn’t miss work, handling everything seamlessly. A true asset to Chevy Exchange!

My business at City has been easy and pleasant. - pjstueber

My business at City has been easy and pleasant. I purchased my car from Michael Sprow. He was very professional.

Very professional service & knowledgeable staff. - STELAN12

Very professional service & knowledgeable staff. .. I was able to swap appointment times with ease.. .. fyi the new texting system is not best . I'd rather speak directly to a human

The service technician (John Hnetkovsky)of this... - 3jc0518

The service technician (John Hnetkovsky)of this dealership is trying to rip me off?SUV drop for special coverage warranty with no CHECK ENGINE LIGHT

I have all of my maintenance performed at Eriksen - Midwester

I have all of my maintenance performed at Eriksen Chevrolet. They have a great group of employees and always do a nice job that is on time and at the estimate for the repairs! I do not hesitate to recommend them.

Always a pleasant experience with the Service Department, - Cynthia Robbins

Always a pleasant experience with the Service Department, Kevin is on top of his game!! Great customer service

This is the third car we have purchased from Bill at - Dafaye

This is the third car we have purchased from Bill at Weber Chevrolet. We had suffered storm damaged and needed to replace a car quickly. Bill came to our rescue. We always get good service at Weber Chevrolet

What a great place!! We had been looking for a Tahoe for... - csingleton

What a great place!! We had been looking for a Tahoe for a while with no luck. Graue had what we wanted with a no pressure sale and even went above and beyond and delivered the vehicle to us! Terry Allen was a pleasure to work with. Please consider shopping here when searching for your next vehicle.

Quality Service - graychevy

My Service Advisor Jeff Weber and the entire service team (Dan) are always helpful on the phone and in person. I have needed to bring my vehicle in for a few days and have helped to provide transportation by shuttle or loaner car each time. If you want experience a service place that cares about the customer, then come to this dealership.

Service rep Mac McElroy was the best. - fcampbelljr

Service rep Mac McElroy was the best. I had been informed before my visit that I would have to leave the car overnight and Mac was very thorough in explaining all the details of that multi day service. He was thorough and communicated with me throughout the process. Service was completed on time and the car was immaculate when I picked it up. I highly recommend you ask for Mac when you take your vehicle to Jennings for service.

Super friendly and sweet! - kassii.fernandez

Super friendly and sweet! Great experience overall and I would highly recommend to anyone that needs help finding a car :)

I walked into this dealership with no appointment. - donnag

I walked into this dealership with no appointment. I was 90 miles away from home & had a tire with a screw in it that was leaking air. Nate the service writer & Andy the mechanic were both professional, personable & caring. They got me right in, made the necessary repairs & had me back on the road within 1/2 hour. Thank you for the prompt service & putting my mind at ease that I was going to make it home safely.

What an experiance. - danscales63

I have done bissness with Shields for years, but this is my first time In buying a truck from them. Rich Heintz helped me in the persuite of findind my dream truck and getting the best monthly payment possible. Both Rich Heintz and Rick Ingold showed me around the place and introduced me to every body that will be there to help me out with what ever I need. I would never have found my truck or even understood all of the ins and outs of my new truck without the learned help of Rich. Rich made everthing possible for this sale to happen including workiing on his day off to get my new ready for deleavery. Thankyou Rich for everything!