189 Illinois Chevrolet Service Centers

Cody made sure I was taken care of went out of his way - Juqui Womack

Cody made sure I was taken care of went out of his way when he didn’t have to. 100% recommend him to anyone moving forward!

Service is fast and great and staff is very friendly. - ricardogallegos81

Service is fast and great and staff is very friendly. I’m very satisfied with their services

My service advisor. - Hutsonajamall

My service advisor. Josh is amazing. They took care of my problem right away the mechanic fix the problem the first time and then I start having problems with the charging again, so Josh took it back to the mechanic and made sure he did it right that I have no more problems, I really think my service advisor Josh he is amazing to work with and the manager Caesar I couldn't do it without them thank y'all so much

Every time I take my cars to Napleton saint chales Jeanna - Aguilar0624

Every time I take my cars to Napleton saint chales Jeanna is always very helpful, she always explains me what they do to my car at the service. She is very polite. I’m so happy!

It is the bomb when it comes to Very quick service and - celestinegibbs65

It is the bomb when it comes to Very quick service and Kyle is the man he is awesome when checking your vehicle in and out.

Amazing customer service. - CHEF_GABI

Amazing customer service. We were advised about the issue of the truck. Great all workers

Great service, service kept my car right on track and was - Leonard.Eaton

Great service, service kept my car right on track and was completed ahead of time. Excellent dealership I have been using for 20 years. Prior dealer was Gary lang

Your telephone system is horrible. - mikefdenny910

Your telephone system is horrible. I found it nearly impossible to speak to anyone in service. Most of my calls went straight to voice mail. None of these messages received a return call. Two of my calls went to one of your stores in Springfield. I won't even say how I was treated there. This type of service has to be hurting your business. Everything is computer managed and when it doesn't work customers quit calling. There is no other option to talk to a person. Enough said. Fix it!

The Wilmington dealership Service Department, starting... - Happy with good customer service

The Wilmington dealership Service Department, starting with Ed Koziol, provides exceptional customer service. I believe this is a great asset for a dealership. Satisfied customers come back and tell their friends. I take note of good customer service when I receive it since it seems to be the exception rather than the rule these days for many businesses. Thank you. Dora Willis

On time, great communication! - cduppler

On time, great communication! I would highly recommend and we will be using them again.

Always Professional - Bill 33

We purchased a vehicle in May 2015, which was a very pleasant experience. We have been back for scheduled oil changes and have always been greeted very professionally.

It is a very friendly dealership where the customer is... - hummer

It is a very friendly dealership where the customer is put first. They have a great service area and body shop. The quality of work done there is par excellent. I have had two cars repaired in the body shop and they came out looking like brand new. I have recommended many of my friends to the dealership and they too have liked the service. The management is always there if there is a problem. You can even talk directly with the owner if need be.

Dealer want beyond servicing with warranty very friendly - innodog

Dealer want beyond servicing with warranty very friendly and nice would highly recommend, other dealers in the area weren't as helpful

Joe Cotteleer provided outstanding service—efficient, - JIT

Joe Cotteleer provided outstanding service—efficient, professional, and genuinely caring. He went above and beyond to ensure I didn’t miss work, handling everything seamlessly. A true asset to Chevy Exchange!

My business at City has been easy and pleasant. - pjstueber

My business at City has been easy and pleasant. I purchased my car from Michael Sprow. He was very professional.

Very professional service & knowledgeable staff. - STELAN12

Very professional service & knowledgeable staff. .. I was able to swap appointment times with ease.. .. fyi the new texting system is not best . I'd rather speak directly to a human

The service technician (John Hnetkovsky)of this... - 3jc0518

The service technician (John Hnetkovsky)of this dealership is trying to rip me off?SUV drop for special coverage warranty with no CHECK ENGINE LIGHT

I have all of my maintenance performed at Eriksen - Midwester

I have all of my maintenance performed at Eriksen Chevrolet. They have a great group of employees and always do a nice job that is on time and at the estimate for the repairs! I do not hesitate to recommend them.

Always a pleasant experience with the Service Department, - Cynthia Robbins

Always a pleasant experience with the Service Department, Kevin is on top of his game!! Great customer service

This is the third car we have purchased from Bill at - Dafaye

This is the third car we have purchased from Bill at Weber Chevrolet. We had suffered storm damaged and needed to replace a car quickly. Bill came to our rescue. We always get good service at Weber Chevrolet

What a great place!! We had been looking for a Tahoe for... - csingleton

What a great place!! We had been looking for a Tahoe for a while with no luck. Graue had what we wanted with a no pressure sale and even went above and beyond and delivered the vehicle to us! Terry Allen was a pleasure to work with. Please consider shopping here when searching for your next vehicle.

Quality Service - graychevy

My Service Advisor Jeff Weber and the entire service team (Dan) are always helpful on the phone and in person. I have needed to bring my vehicle in for a few days and have helped to provide transportation by shuttle or loaner car each time. If you want experience a service place that cares about the customer, then come to this dealership.

Service rep Mac McElroy was the best. - fcampbelljr

Service rep Mac McElroy was the best. I had been informed before my visit that I would have to leave the car overnight and Mac was very thorough in explaining all the details of that multi day service. He was thorough and communicated with me throughout the process. Service was completed on time and the car was immaculate when I picked it up. I highly recommend you ask for Mac when you take your vehicle to Jennings for service.

I've bought 2 cars from them, both EV's. - Rich

I've bought 2 cars from them, both EV's. The sales people were friendly and helpful but were all pretty useless when it came to describing and selling an EV. It may be because they don't stand to make a lot of money from follow up services since EV's have so few parts to go bad but that's where the future is, and I wish they would send some sales and service employees to the appropriate classes. Hat's off to these helpful staff: Eddie Sutton, Austin Hernandez, Chris the service manager. Jonathan in service was helpful as well, but all were pretty clueless about EV's.

I walked into this dealership with no appointment. - donnag

I walked into this dealership with no appointment. I was 90 miles away from home & had a tire with a screw in it that was leaking air. Nate the service writer & Andy the mechanic were both professional, personable & caring. They got me right in, made the necessary repairs & had me back on the road within 1/2 hour. Thank you for the prompt service & putting my mind at ease that I was going to make it home safely.

What an experiance. - danscales63

I have done bissness with Shields for years, but this is my first time In buying a truck from them. Rich Heintz helped me in the persuite of findind my dream truck and getting the best monthly payment possible. Both Rich Heintz and Rick Ingold showed me around the place and introduced me to every body that will be there to help me out with what ever I need. I would never have found my truck or even understood all of the ins and outs of my new truck without the learned help of Rich. Rich made everthing possible for this sale to happen including workiing on his day off to get my new ready for deleavery. Thankyou Rich for everything!

Blake is absolutely the best at what he does, he goes out - Julia

Blake is absolutely the best at what he does, he goes out of his way to make anything wrong, right! Way to go Blake thank you so much! You have know idea how much you have helped us!