I think this dealership is honest and commendable. - Chris
I think this dealership is honest and commendable. I was out on the road on a trip that was 3000 miles and counting when I experienced an issue with my 2015, Silverado 1500. I made the appointment for diagnostics through Ted and arrived for the appointment. I was greeted by friendly staff and after a short wait the truck was finished with a simple tightening of a negative battery cable. The dealership fixed the issue and said since I was an out-of-town traveler, and the fix was so minor and quick, they were not going to charge me the diagnostic fee at all. So, one short hour wait and zero cost I was on my way. This dealership chose not to charge me for an agreed upon fee and I think that is a great way to handle customers. Thank you Ted and Napleton Chevrolet, I will recommend your dealership to anyone that asks.
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