1,934 Illinois CODA Service Centers

Terrible service experience! - efoster

Terrible service experience! We brought our 2020 F-150 in for repair and was told they needed the vehicle another day. Then the folowing day they asked to keep it another day to do a factory recall, which had already been done by another service center. That night we realized our vehicle's Fordpass was showing the truck in a different town 30 miles away! It was reported stolen and the police towed it. Manning Ford allowed an employee to take the vehicle home without permission from us. It had been parked on a street outside a trailer park! We would never recommend this dealership.

The service department has been great. They got my 2005... - dickgtax

The service department has been great. They got my 2005 Explorer working on two occasions. Didn't have to wait and they stayed open late to fix everything. Replaced the battery in my remote and wouldn't charge me. Dick Grossmsn

Milking labor costs- Insurance Claim - Repulsed

Had new vehicle towed in for service and was quoted repairs would take 5 hours labor...total costs around $1500. Towed to another Ford dealer and it cost me $250.00. Taking advantage of insurance claim payment is unethical. You will NOT even get my business if I need touch up paint.

Adrian Rodriguez was a wonderful kid who helped me put... - Zane W

Adrian Rodriguez was a wonderful kid who helped me put loads with all of my problems. He was very quick with his responses and knew things like the back of his hand.

Chris in the service department is amazing to work with.... - vanconnie@aol.com

Chris in the service department is amazing to work with. We had an emergency repair and he was incredibly helpful at getting us back on the road. We were from out of town and he was able to help with insurance information and made the whole process very easy! Thank you Chris and Anthony Buick!

Purchased a used 2021 Ford Ranger from this dealer about - IllinoisRoger

Purchased a used 2021 Ford Ranger from this dealer about a month ago. Have had a couple of issues with the truck. First the passenger front windows stopped working and then a couple of weeks later the check engine light came on. Service department has been great! They replaced the window motor for free and repaired the EGR system under the extended warranty I purchased when I bought the truck. I live 30 miles from the dealership and both times they picked up and returned the truck to my home. Fantastic service!

Had to have my 2015 Ford Fusion towed in for recall work. - Agiovenco04

Had to have my 2015 Ford Fusion towed in for recall work. Todd and the boys took very good care of car and was transparent through the whole process. I especially liked the fact that I could text or call Todd directly whenever I had questions or to ask for an update. 10/10 experience and will definitely be back in the future.

Buss Ford Service Sucks! - cfgorman

Buss Ford Service Sucks!!! Service Advisor does not communicate. I brought my car in for a warranty repair on Friday 9/6. . No word from advisor regarding status until 4:00 via at text that the car would not be ready until Monday 9/9. On 9/9 I texted the advisor asking for a reply and confirmation that I did not want the cabin filter repair hinges replaced as he texted me the dash need to be pulled. I called at noon and was told the car would be ready by close of business. When asked what that meant he told me 5:00. At 4:00 PM I was at the dealership only to find my car dashboard, seats and all electronics were on the floor. The advisor was going to call me later in the day to tell me it was delayed. He could not and would not give specifics as to the nature of the repair and time to resolve. THIS DEALERSHIP SERVICE DEPARTMENT SUCKS !!!! Advisor is Derrick, service manager came out to talk but could not explain poor communications.

Impeccable Service! - CharlesW

The service department headed by Steve Lagesse, his office staff and shop technicians always are friendly, knowledgeable, and perform top notch service every time I bring in my vehicles for service. I would recommend this service department to all of my family and friends.

Looking for some parts for our RV, I stopped in at... - judithcbartels

Looking for some parts for our RV, I stopped in at Camping World in Wauconda/Island Lake and found an amazing inventory along with knowledgeable and friendly service staff. I had the pleasure of speaking with Dave who was very patient in explaining just what I needed and how to fix the RV using terms I could then explain to my ever loving fix-it guy!!! I would recommend anyone who is looking for an RV or to have your RV serviced to go to Camping World in Wauconda/Island Lake and ask for Dave!!!!