57 Illinois BMW Service Centers

Good service and friendly atmosphere! - Julio

Good service and friendly atmosphere! Accurate description of the service! Tech advisor very well informed and knowledgeable! Very quiet place to work while you wait!

THIS DEALER HAS THE WORST CUSTOMER SERVICE I FEEL THEY - deandrerbanks

THIS DEALER HAS THE WORST CUSTOMER SERVICE I FEEL THEY ARE RACIST I WOULD NEVER RECOMMEND THEM TO ANYONE

Let me start by saying this: if there were a gold - angelorreed

Let me start by saying this: if there were a gold standard for automotive service, Matt Page and Josh Paez at BMW would be the blueprint. I’ve been to multiple BMW dealerships over the years, and none even come close to the level of care, professionalism, and dedication I’ve experienced here. Matt Page, the service manager, is nothing short of phenomenal. He runs the service department like a well-oiled machine, but what truly sets him apart is how much he genuinely cares about his customers. You’re not just a number to him—he makes sure you feel heard, respected, and taken care of every single time. And then there’s Josh Paez—my go-to service advisor and an absolute rock star. He’s sharp, responsive, and always one step ahead. Whether it’s a routine service or something more complex, he keeps me informed and at ease throughout the entire process. I trust him implicitly with my car, and that says a lot. Together, Matt Page and Josh Paez have created something rare in the automotive world: a place where excellence isn’t just expected—it’s the norm. This isn’t just the best BMW service center I’ve been to. It’s the best dealership experience I’ve ever had, period. If you want to experience what true customer care feels like, go see Matt Page and Josh Paez. They don’t just raise the bar—they are the bar.

Radiator and battery replacement $1,070.00 - Carlisah

My car was leaking radiator fluid. I called PDR. and told them so. They set me up for an appointment on Jan 3. My Battery died before Jan 3. and I told them so. I told them that I would have my Saturn Relay towed to them about 15 mins late. They told me that they would replace the battery, radiator and  hoses for $1,070.00. I told them that I will have my car towed back to my house then the said I owed $225 for the estimate. They didn't mention diagnostic charge at any time and they didn't allow the towing company to take my car until I paid. They later brought it down to $197.00. Be aware if PDR  just looks at your car you're going to pay about $200.00 and average radiator replacement is about  $500 according to the internet.

If you need service for your BMW, Perillo is the place to - outwestinc

If you need service for your BMW, Perillo is the place to take it. The staff are all incredible at what they do. Mr. Perillo should be proud at the state of his service and loaner department.

My experience at Sapphire Motors was great. - Anonymous

My experience at Sapphire Motors was great. The salesman got me in a 2013 Tesla Model S and taught me everything about it. I will be back to buy my wife a car in the next few months!

Efficient, friendly service. I had left my car at the... - HappyHonda

Efficient, friendly service. I had left my car at the dealership and was texted about a couple of additional services that were recommended along with their costs. Very helpful. I then called and asked a couple questions before giving my approval for the services.

I recently had service work done on my Model A at Classic - louwisdenis

I recently had service work done on my Model A at Classic Auto Factory, and I couldn't be more impressed with the entire experience. From start to finish, the team was professional, knowledgeable. Every issue I had with the car was addressed and fixed on the first try. Everyone was extremely nice, place clean, and staff friendly, which made the whole experience even more enjoyable. The shop itself is the coolest place I've ever visited, with countless classic vehicles on display--definitely a car enthusiast's dream! It's like walking into a museum! If you're looking for trustworthy, skilled service for your classic car, I highly recommend Classic Auto Factory. Truly a five-star experience!

Syed Hussain was very friendly. - Tmehmood2073

Syed Hussain was very friendly. Make us happy by giving us great deal. We are repeated customers and only come due to Syed. We refer lots of customers and will keep referring more. Please keep him because he is one of the best person we met. He always feel us like a family