They promise to call back, and never do. - ng
They promise to call back, and never do. You can't get ahold of a manager if you try. Awful experience. Brand new car has major issue and they don't even care - out of sight, out of mind. We have been very nice and understanding trying to fix this issue with a brand new car, but they haven't done a single thing they have promised to help us resolve the issue. Lip service and lies. Had we known this, we would have purchased from another Lexus dealership. RUN!!
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