284 Idaho SRT Service Centers

Service - Shock

Rick in the service department was a huge help with our vehicle during our trip! Thank you so much! He got our car right in and fixed it quickly!

Excellence is throughout the dealer, but I must give the... - lsllewis34

Excellence is throughout the dealer, but I must give the most kudos to Kirby the advisor at Hyundai. As he gave me the greatest service, he met all my needs and answers any concerns you have. Kudos to you Kirby! Thanks again.

Overcharged for bad diagnosis - Jo2theworld

Took my truck in for a scheduled service and possible fuel filter change. I was still waiting three hours later when they told me it wouldn't start and I would need $1444 worth of parts. When I insisted they just change the fuel filter as I asked, miraculously the truck started. And then they charged me $209 for the incorrect diagnostic skills of a parts swappers. The service guy never could explain the situation. Terrible service

Trust - bsc

In the almost 30 years in Coeur d'Alene, our family has purchased four vehicles from Robideaux Motors. We would never go to another dealership...The customer service is always exceptional and the attention to detail is of the highest quality. In particular, our experience with the the service manager, Mr. Jerry Kelly, has been a joy. He knows all of our family and takes particular pride in making sure any issues we may have are solved. Robideaux Motors sets the standard for a trustworthy, professional, and personal automobile experience.

Tylenol Bottens was such good help with my service of my - huckster181

Tylenol Bottens was such good help with my service of my pickup. I didn’t purchase my pickup there but they have always done me right in service. Thank you so much

I had received a quote for repair of 550-600 dollars in - Jodene S Polley

I had received a quote for repair of 550-600 dollars in Moscow to repair my 2017 Outback. I called Rogers Subaru and I spoke with Kara. She told me that that part was under extended warranty. I brought my car down and was surprised how nice the new building and waiting area were. It was very comfortable waiting. Everyone was very kind. Great customer service beginning with the first call to Kara. Thank you Rogers Subaru for an excellent experience!

This past week I had my Avalon serviced at Roger's - nhouser123

This past week I had my Avalon serviced at Roger's Motors. It has been a great car and had reached 99,700 miles. I have always appreciated the nice service extended to me whenever I have had my car serviced. If the car needed more than the routine oil change, it was explained to me in detail as to what should be done. Even the time that I would have to wait was given to me and was always correct. I really appreciate Justin Williams (service advisor) and feel like he treats me as a friend and to me that is a great feeling. Thank-You, Roger's Motors!

Helpful & Happy - FordFav2

Fast, friendly & knowledgeable getting cosmetic stuff & 4WD fixed on our 2013 Ford F-350. They even problem solved our '94 F250 with a shifting problem. THANX !

Great service at this dealership. - Brodie

Great service at this dealership. We were able to get back on the road to Oregon very quickly,

No guarantee on work no customer service - Frustrated

I had a mechanical problem with my RV while passing through Salmon, Idaho. The Repairs they conducted on my RV failed after less than 500 miles. When I tried to get issue resolved they said there was no guarantee and nothing could be done. What? Engine they worked on is a Ford engine; they are a Ford dealer! They have now refused to return my calls leaving me stranded as the result of their incompetent repair job. I don't know what's more frustrating; lack of competent repair or complete lack of customer service! Giving them 1 star is overrating them. If I had an option I would give them a zero! A zero rating for zero service.

Honest Efficient people work here. I was passing through... - RetireeDave

Honest Efficient people work here. I was passing through Idaho Falls and decided it was time to get my jeep looked at before I got stuck in a desperate situation. The noise has been reported on the Internet as from a motor mount problem. The mechanic determined I had damaged my exhaust system. After I approved the repair I mentioned the motor mounts. Reply: those are fine. So they checked everything likely to be a problem and correctly identified what was wrong. No new parts needed. Did not artificially raise the price on this out-of-towner. Honest.

Service Department won't call me back. left multiple... - Mike W

Service Department won't call me back. left multiple messages to call me with an update and no response. I don't know if my truck is fixed or not. trying to make plans to pick it up.

Service was quick and efficient,Jason was professional - charliepar

Service was quick and efficient,Jason was professional and service was competed on time as promised! Very good service department!!!