926 Georgia Used Car Dealers

Rip off - Angry customers

Sold us a car way overpriced, engine light came on two days later which was 700.00 he said was not his problem, buyer beware

Had a terrific, top notch car buying experience recently... - Paul Akram

Had a terrific, top notch car buying experience recently with North Georgia Auto Brokers. Salesman Peter was excellent. Friendly, helpful, professional, and knowledgeable. The dealership was clean and they have a big and nice selection of all kinds of vehicles for great prices. Definitely recommend buying your next vehicle with them.

Honest - Fair - Good quality of work. Pricing below... - rws1988

Honest - Fair - Good quality of work. Pricing below dealer for equivilent work.

JDByrider is Great but not CNAC - T. Voigt

I had a very positive experience with the dealership. My salesman Jose was professional and was a class act from start to finish. Everyone at the dealership was awesome and helpful. Polite, friendly, courteous and knowledgeable. It wasn't until I had to deal with the finance company, CNAC, did I have a negative experience. I have had a loan with them for 3 weeks now and from the due date of the first payment it has been one big unprofessional nightmare. The first payment included a charge for insurance which I personally already had procurred elsewhere and had notified them of. However their fax machine was broken and they failed to receive the correspondance from my insurance company so they charged me. Even after providing proof of insurance dating back to the date of purchace of the vehicle they initially refused to issue credit. It wasn't until I offered the option of returning the vehicle did they grant the credit which took a week and me contacting my bank to finally get. The team lead that I spoke to, Yvette Cervantez, was very unprofessional, condesending, arguemenative, rude, and kept interrupting me and trying to talk over me. In edition to that fiasco, I now have to call, per the REQUIREMENT of the CNAC representative (not per my contract) every month to confirm that they have recieved confirmation of my proof of insurance. It is an inconvienence and hassel. I feel as though my responsibility is completed once my payments have been made on time every due date. My insurance company automatically notifies of my status as well. I shouldn't have to call and verify that they have checked their email or if their fax machine is up and running. I do not work for them and they should treat me like a customer. I'm very regretfull that I chose to deal with this company and would strongly advise against it to anyone with other options.

BUYER BEWARE they sold me my new ram with damage from... - Jchapo

BUYER BEWARE they sold me my new ram with damage from someone else wrecking the truck and it was not disclosed to me. plenty of other dealers STAY AWAY FROM THESE CROOKS!! More details as to the dealership response I have everything documented and more proof if needed! Hello I bought my new ram and did my deal online and over the phone. We worked that day and drove all night 500 miles to get the truck. when we arrived at the the dealership they were pulling the truck around to the front of the dealership. The sales guy came out and greeted us. We test drove the truck for less than a mile and returned to the dealership. We sat down to do the paperwork and I asked the financing guy why the truck had 116 miles on it. He told us that they had a issue with the truck before we bought it and that's why it wasn't on the dealership website. We signed the paperwork and drove away we stopped about 15 miles from the dealership to eat. And upon returning to the truck we noticed a small dent on the passenger side above the window. So I got in the bed of the truck and their were several deep scratches on the top of the cab. I immediately called the dealership to ask what happened to my new truck and the issue they had with the truck before I bought it and was told very rudely that's none of my business he stated I looked at the truck beforei bought we just glanced at the truck never thought to get in the bed to look at the top of the cab or to look hard because it was a new truck. . The dealership told me I damaged my truck and hung up on me. We went a few miles down the road to get a hotel room because we have been up over 24 hours the dealership called me the next day when we were driving home and told me I could bring the truck back and cancel the deal but they were going to charge me 1.00 for every mile I drove the truck and that would have been around 450 miles by the time I turned around and drove back to the dealership. I told the dealership I would not do that unless I received all my money back. Then the dealership offered me 500 to repair the truck I told them that it was a lot more that 500 in damage. I stopped by a autobody shop and the guy at the body shop told me it was around 3800 in damage because the whole top of the truck and the door had to be repaired and repainted. I called the dealership and told them the quote to repair the truck and they laughed and said they would not fix my truck. The dealership only offered 500 or return the truck at 1.00 per mile. I've never had any problems from a dealer like this before. I've also have the text from the dealership and all call logs. Including the text where they are offering 500. Also I'm including pictures from the website where the truck was relisted and you can see the dent above the window proving the damage was preexisting I just want the truck repaired to as new condition.

Well you cannot go any lower than one star otherwise I... - boomboom83

Well you cannot go any lower than one star otherwise I would have. I sold a car through Mr. Gerardo, the owner of Covington Autoplex, while I was in my transition from a school in Mississippi out to San Diego on Military Orders, My G/F said he was a good family friend and would take good care of me, so I ran with it. It was an absolute nightmare, for starters the xxxxx never answered his phone, checked his voicemails, ETC. After about a month and a half I had to fly back to the state of Louisiana to check on my car, only to find out that he sold my car for a substantial amount less than what I was looking to get for it, and not only that the coward did not have the decency to call me and see if it would be ok to sell it for that price. IMO, never go to this sh#! hole it is an absolute headache dealing with these people.

Great experience! - Madd

Great experience! great dealer! Would definitely recommend them to my friends and family. Thank you Dena Motors!

HORRIBLE! Stay Away! Sold our car to someone else - MarkB

Went in on a Monday. Sumner was our sales rep (he was pleasant). Test drove car. We agreed to the price. In writing (Sumner gave us a drive off the lot document). Told him all along the deal pending on our mechanic doing a bumper to bumper inspection. Sumner thought that was a good idea and agreed to this. Mechanic showed up the next day (Tues). Mechanic did his thing ($160 - well worth it) informed me there were some safety issues that needed to be addressed (along with an emissions code that showed up on mechanic's computer). Mechanic also discovered and advised car was in accident - this was not on the Car Fax report. I emailed the list of items to Sumner that same day (Tues). Little while later he emailed me back saying they would take care of all items (bad tire, alignment, clogged air filter, getting an emissions test, couple other things...). 3 days later (Friday afternoon) I texted Sumner asking what the status was. As we all know dealers usually jump on fix it lists ASAP...found it odd I had not heard back from him as 3 days had elapsed. He texted me right back (Fri aft) informing me another sales rep sold the car AS IS that same day (Friday) morning. This tells me they just sat on the car (never intending to make the promised repairs) waiting for someone else to just come along and buy it - a car with known safety issues (and had been in an accident). In my book this very unprofessional and unethical. I asked for them to at least cover the mechanic fee (text to Sumner). No response. Waited a week. Re-texted Sumner. No response. Why am I not surprised??

Bad customer service skills, service technician’s lacking... - ynot2012

Bad customer service skills, service technician’s lacking proper repair knowledge, and the service manager willingness to allow these unjust actions to take place. I would not recommend this dealer to anyone. Customers concerns are placed out the window with this company.

I bought a car and it was having issues with the brakes. - boydoescosplay

I bought a car and it was having issues with the brakes. I took it back and they fixed it same day. - excellent service!!!

The worst dealership I have been to. - Madashell

I work a deal with this dealer threw USAA and sent them the buyer certification for purchase at 4:45pm. I drove 6hrs the next day and arrived at the dealership at 12:01 to be told they sold the car right before I arrived. The person was signing the paperwork as I stood there. I have ask USAA to drop them from the list of dealers form the military. Cane Chrisman was the salesman that was working the deal for me. The manger told me they are a first come first serve don't hold for anyone event to get you financing took care for one of there cars on their lot. DO NOT BUY FROM THIS DEALER!

This guy is in the business of ripping people off. ... - Vaxian

This guy is in the business of ripping people off. Myself and severa others are still waiting for titles after 3+ months! Myself I bought a minivan, it was supposed to get a rebuilt engine, I will cut to the chase and say that we now rent it out as a bug fogger. He lies, he dosn't care if you are young, old, your wife is terminally ill and you need the car to visit her. My wife was 7 months pregnant, he screwed us so bad we had to borrow a car to bring the baby home! He has offices in Trenton, GA, Rosseville, GA, and a new one on Coud Springs RD. STAY AWAY, tell your friends!

This is the place to buy or sell used sports cars. - porschelubber

This is the place to buy or sell used sports cars. Tony and his team are professional and provide excellent customer service.

Stay away from these people. - jawssy

Stay away from these people. In dealing with them on a classic car I was given the old time honored "bait and switch". Details are too long to go into but if you must buy a car from them I would be VERY cautious. Their sales staff is one of the least knowledgeable I have ever seen. In the world of old classic cars knowledge and experience is king. If you don't know anything about something then don't try to sell it. What they are good at however, is talking out of both sides of their mouths. I got one big run around and a big bunch of B.S.

Service Department is great!My Service Agent Carmen is... - debduford

Service Department is great! My Service Agent Carmen is the greatest. I will not deal with anyone else. Been bringing my Genesis there for 6 years now.

Fabulous Car Dealership - Jeb

Had a great experience in buying a car at Georgia Auto World. The customer service was definitely superior and no pressure to buy a vehicle. They have some of the lowest prices I've found. I enjoyed my experience and love my car.

As an old car guy for many years I have learned to be - budstage3

As an old car guy for many years I have learned to be careful when buying or trading my autos. When I found a BMW 850i at Gravity in Georgia, I did some due diligence and decided to trade my limited edition MB AMG GTS with these folks and have not regretted the transaction at all. I dealt with GM Arnaldo and he chose Destiny for me as the sales person who would work closely on the transaction. They both get 5 stars for dealing with a former Porsche concours judge who drove them crazy on details. We all survived the deal and are still friends. In summary this dealer and their employees are outstanding in all areas and I would give them a hearty recommendation to anyone who wants to buy or trade their vehicle. After thinking about it, I would give them 10 stars, not 5 stars! Bud in SC

GREAT CADILLAC DEAL!!! - cadillac man

THE DEALERSHIP HAD THE CADILLAC I WANTED AND THEY GAVE ME A GREAT PRICE ON THE CAR. THEY WERE VERY HONEST AND FORTH COMING WITH THE WHOLE BUYING PROCESS. GREAT DEALER AND SALES STAFF!!!

Was very easy to deal with them however now that I've - bialasd2022

Was very easy to deal with them however now that I've paid in full including delivery, I'm still waiting for my Mustang to come home

Scott Creel is an angel on earth. We were treated so... - debcdt27

Scott Creel is an angel on earth. We were treated so well and we were helped with more than just buying a car. Scott truly cares about the people he is helping. I will always recommend him to everyone I know who has special needs in a van. Great Experience!!!!!

Was great! Got exactly what I went for. Fell in love with... - 1458mags

Was great! Got exactly what I went for. Fell in love with the mercedes and bought it. Blake was great to work with and honest.

paid In full for car. no tag or title yet - Furious hertz customer

Paid for my car in full. No financing. Obviously no one at this location knows how to do the sell of a vehicle correctly. They didn't hesitate to take my check to the bank. But didn't have a good reason why, after 2&1/2 mos, I still do not have my tag or my title. All I've gotten is excuses. VERY POOR CUSTOMER SERVICE. They didn't contact me about it,,,,I had to contact them. I definitely do NOT recommend hertz to anyone.

Hidden Problems - Drew Banks

JW Truck Sales did not disclose issues with a truck we purchased. We were able to confirm with other parties that JW was aware of the issue, but decided not to disclose them. When asked to fix the issues, they refused. When the threat of a lawsuit came up they decided to offer and fix the issues. After weeks of waiting, they finally told us that our truck was ready and everything was fixed. After we picked up the truck, within an hour we discovered that it was not fixed and some of the parts were not even assembled correctly. Members of JW Truck Sales have been less than honest and I would never recommend trusting them. I only wished that I had read an article from a couple in Canada and how they were treated and cheated before I decided to by from them! There are plenty of other honest dealers out there to go to. Do yourself a favor and do not do business with JW!