After noticing and complaining of tire or brake noise, I... - jakethedog
After noticing and complaining of tire or brake noise, I was given a ride with both the salesman and service manager and assured that there was no problem. $822.00 in tires and an alignment later I would dispute that. They explained that they do an 131 Item quality check list on each car, so I had nothing to worry about. Addtionly, only after I had closed the deal on the car did I learn that it was missing the second key, so now I'll have to spring for a $300 extra key. A phone call to the salesman after got me nowhere as he explained that the key would have to be purchased from the BMW dealership, because at their place they are required to charge full retail price for the key anyway. Hey the salesman couldn't been nicer but as a whole they couldn't have been more disingenuous if they tried. The lesson here is, you're responsible for your own actions and trusting a used car dealership is a really bad idea no matter how nice they seem, and I'm old enough to know better.
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