48 Georgia Volkswagen Service Centers

Got the job done - NicoleDuBose

I needed a tire and fast. Hiram (hope I spelled it right) helped me out and didn't pressure me into anything. Replaced my tire and put it on in under a hour at a good price. Found this place when I searched tires buckhead and the reviews sounded good so I thought I'd try them. Glad I did, thanks.

Scheduled 3 visits, explained that I needed to wait for - Vdub4ever

Scheduled 3 visits, explained that I needed to wait for diagnostic, then schedule the repair at a later date. Today, appointment at 7am. The gates were closed until 7:20am. After 2 calls someone finally came to open the gate. Then was told again that I needed to leave my vehicle for 3 days to get a diagnostic done. Poor communication and will never return. If you can't manage to open your gates, nor communicate; why would I ever believe you could fix my Atlas? Asked for the GM to return my call, probably need to sit out front for a couple days.

see wrong parts - aaronbarber30

This is a pretty sorry parts department. i needed parts for a vw. i contacted this dealer, provided the VIN, and went personally to the parts department to order the parts. The employee pulled my parts list based on the VIN and sold me parts based on the VIN of my VW. When the parts arrived, i picked up my supposed needed parts the next day. It appears VW has a poor system of managing which parts are installed on their vehicles because the parts sold were incorrect. I contacted the parts department and informed the employee of the error, and i has told i would be refunded. Upon my arrival, i was informed of not receiving a refund because i did not have the little plastic bag that my parts came in. so basically, i was sold incorrect parts based on poor information from VW itself and not refunded based on a plastic bag. How is this fair??

Left with more issue than I went in with - de.craig

Friday I took my car in for an alignment and oil change then traction control lights came on that evening which was concerning. The next Monday, I took my vehicle back because the alignment was not correct and the warning lights remained on. These issues were blamed on a missing engine mount bolt, which I do appreciate them noticing (although this has caused no issues in 2 years). I then took my vehicle back that Thursday and the bolts were installed and the alignment was somewhat corrected, but I was told the warning lights were on because the steering angle sensor needed to be replaced (a $1300 service estimate). I returned home and did some research on this issue. Within 30 minutes, I found that the steering angle sensor needed to be reset which is a common problem after alignments. I fixed this issue on my own without a $1300 repair which was completely unnecessary.

Parts were not available for my auto. Service Techs did... - Mac

Parts were not available for my auto. Service Techs did not look my Routan over well! I went to Chrysler the next day and they showed me that my water pump was leaking!

Paul Moore is the best person and service guy you will - cfbar24

Paul Moore is the best person and service guy you will ever know and need! He is all about customer needs and what your cars needs! He won’t try to over sell you on things you don’t need! You won’t catch me at any other service desk than Paul Moore’s.

Great experience! Kelvin was kind and personable. He... - geneva518

Great experience! Kelvin was kind and personable. He sold me only the services i needed for my car. The service department was timely, and my car was clean and smelling great when I picked it up.

There was zero pressure and lots of helpful information. - Victor

There was zero pressure and lots of helpful information.. Rameez arranged. our appointment and was very friendly and knowledgeable. He walked us through all of the steps with our new Tesla. We recommend world auto unreservedly.