48 Georgia Volkswagen Service Centers

Marquis is the best. - Amy

Marquis is the best. He knew that I was working within a shortened time frame and he was able to get my car serviced and ready for pick up even quicker than expected.

I arrived on time and they checked the car right away it - margiejeffer16

I arrived on time and they checked the car right away it wasn't a long time will come back again and tell my family and friends

Work was completed very professionally and in an - gllaprad

Work was completed very professionally and in an acceptable amount of time. The shop manager stayed in constant contact with me and the insurance company. He sent me pictures of the daily progress on my truck.

Had a wonderful and great experience with this company if - albertarozier

Had a wonderful and great experience with this company if I could give it a 10 I would

Quentin was so polite and efficient helping me to get my - WANDA THOMAS

Quentin was so polite and efficient helping me to get my battery replaced. The service was done in a timely manner

Greg was very helpful and knowledgeable. - midorie7

Greg was very helpful and knowledgeable. He made everything easier and a smooth and seamless transaction. I appreciate his kindness and humor as well.

We had a great experience from beginning to end with - wanda.xl7

We had a great experience from beginning to end with AutoNation. We told them we had a specific time frame that we needed to work within and they got our vehicle back to us. Rebecca Perez kept us informed the entire time. Their work was very good. We’ll go back and recommend them.

AutoNation Collision Center Marietta staff were - SandyW

AutoNation Collision Center Marietta staff were professional, thoughtful, caring an supportive throughout the whole process. My car was badly damaged in a 4 car pile up with me in the middle, and now, with AutoNation's craftmanship you would never know it had even a scratch. They kept me informed, updated and reassured about the repairs and the timeline of competition. Based on my experience, I would recommend AutoNation Collision Center Marietta to anyone who needs collision repairs because they are honest, skilled and treat their customers with respect. Thank you, for being a ray of sunshine in a tough situation! Sandy

Very knowledgeable about VW cars. - Charles A Militana

Very knowledgeable about VW cars. Overall great service advice. Keeps my car in top shape.

I enjoyed my experience. I wasn’t even looking to get a... - B.K.

I enjoyed my experience. I wasn’t even looking to get a vehicle that day just an inspection on my car. I'm glad I made that choice though I’ve been enjoying my new vehicle.

I would rate this dealership 0 stars if I could, but as a - Emily

I would rate this dealership 0 stars if I could, but as a service advisor myself, I understand the importance of these surveys. My car buying experience was a bad start, and service followed up with just as poor of an experience. No service lane, nobody to greet you outside. After walking in, the service advisors didn’t even look up from their computers until I greeted them myself. My advisor didn’t introduce himself, nor did he tell me what would be done to my car until the paperwork was in front of me asking to sign, and I had to ask. He did not ask if I had any other concerns with the car. I was not directed to any waiting area. The service took 2.5 hours for an oil change, tire rotation, and inspection on a car with 10,000 miles. The place was empty. I had to ask if my car was done, which it was, and I have no idea for how long. I was walked to my car, only to be asked to fill out the survey with 5 stars. Not one part of my advisor’s service was worth even a 3 star rating. No loaners or even Uber available. I get it- the dealership is unable to provide the luxuries that account for a 5 star experience, and that is not on the advisors. But at least make sure the customer is informed, all important questions are asked, and service is friendly.

My Service Advisor Chris Martin was outstanding! - mhintonsaeed1

My Service Advisor Chris Martin was outstanding! Chris worked with me to ensure I fully understood all the major issues with my 2013 CC. He and his team did a full inspection of my car and did not make me feel pressured at any step of the service. Chris knew my car held sentimental value and treated the entire transaction with me with a respect and sincere care. He even found discounts for some parts of the service. I am now a loyal patron and will take my baby back to Stone Mountain VW for the life of my car… she now runs like new🙏💛. Thanks, Chris and your Service team for a job well

Purchase - Buster

My relatives and friends have bought from Ester and Claude and we have never been disappointed , We always go to them first for our car needs. HDoster

Poor service, poor location, no pride... - John Galt

Bought a car here at a better price than dealer in Warner Robins, but have repeatedly gotten poor service. Took car in for 30-day check, employees standing around smoking or on computer playing, only one service writer, work got done, but detailer did poor job; in fact top of car and hood had circular scratches like the rag had been dropped on the ground. On another occasion had work done on car, but found it was not done when I got home as I had marked consumable parts that should have been replaced. Recently my salesman called me, said he'd quit and was working somewhere else, so I rode past VW dealership - like a graveyard. I realize brand is having some problems (diesel), but there were hardly any cars, only one salesman, employees standing around smoking - just no pride. Sorry to say a reputable dealer like Jackson bought his brand at a bad time and has been stuck with a poor staff culture. I think it would be best it dealer merged over on Subaru or Mercedes lot and that facility and staff were utilized to sell VWs and fire everyone over at Eisenhower location.

0 * Service - Edwards from Snellville

This has been one the worse businesses that I've been involved with in in a very long time. I was recommended to come the the Classic Collision by Hennessy Atlanta Lexus and I will never return ever again. It is enough that my car was hit by a Uber driver but when my arrived on 11-20-17 it has been a nightmare. They lie to you from the receptionist to the General Manager to the collision repairer. I am in my late 40's and I was treated like I was getting my Tonka toy truck repaired. I had to call every day for 29 days straight, I had to go up there on my lunch breaks to make sure that my car was being repaired. This "Certified" Lexus repairer told me that my car was going to be repaired four times and all the times he promised me none of them turned out to be true. On the days that I would call I knew they had caller ID they wouldn't even pick up the phone they would not even say hello just put my incoming all into a voicemail. I love my Lexus dealer and trust they would not steer me wrong and after I picked up my car I had to take it to Lexus because the Airbag light kept coming on and off and then when I turned my air on it sounded like a train coming from my vents and my car only have 50K miles on it and I keep up on all the maintenance. I took it back to Lexus and they had to repair my car and I have no idea where or who paid the bill but I am very thankful for them repairing what Classic Collision didn't take care of. But I didn't read the reviews on this company until I took my car to Classic Collision if I would have read the awful reviews from other Lexus owners I wouldn't have taken my car to them in the first place. Please stay away from this unprofessional and very inconsiderate auto collision place.

Details - Yviecepope10

Everything looks good and they worked very hard, I approved their service and work, job well done!!! Thank you so much!!! We are very pleased and happy for your service!!!

Splendid! - Neri Antoine

Splendid! This is my second Audi, and like my first it’s a performance vehicle. They deliver the level of service one expects and then some. I recently read a review which mentioned that they overcharged. I tell you what, you get what you pay for and do your research beforehand…IJS

On a long road trip . - Gibsondm

On a long road trip . Hit a blown tire which half detached our air dam. Dealer got us in quickly, zip tied the dragging piece up and sent us on our way with no charge and well wishes. They far exceeded our expectations

wow! - brad.walser.bw

wow! what a nice facility. The staff is very professional and knowledgeable. They have rental cars on site!