Hade My Stang in for a Recall and Billy Fletcher did an - Timrden
Hade My Stang in for a Recall and Billy Fletcher did an amazing job. Being retired from the Car Business, I know how a service department can give you the run around. Billy doesn't at all. He tellls you the truth, he doesn't do any un-necessary upselling. He knows his cars, he not some young kid they just hired. I have dealt with him over a decade. I will continue to use their service department as long as Billy is still there. If you want the honest truth, even if iot hurts, go to Billy- he will shoot you straight. Also side not- If your a consumer, stop relying on the dealership to give you a loaner, try in advance to set it up, they dont just have cars to hand out. I handled my own situation without my car, I didnt demand it from the dealer. You know cars break down, they are man made, so prepare for this. You guys also need to update the staff on all review sites- I see people who have been gone over a decade. You dont have recent employees- and that's on most sites I went to- Thats on the ownership. Again BILLY IS DA MAN
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