1,432 Georgia SRT Service Centers

Shellie in the service department was great. - camlewis75

Shellie in the service department was great. She helped me all the way through the process. New Transmission installed

Paul Moore is the best person and service guy you will - cfbar24

Paul Moore is the best person and service guy you will ever know and need! He is all about customer needs and what your cars needs! He won’t try to over sell you on things you don’t need! You won’t catch me at any other service desk than Paul Moore’s.

Great experience! Kelvin was kind and personable. He... - geneva518

Great experience! Kelvin was kind and personable. He sold me only the services i needed for my car. The service department was timely, and my car was clean and smelling great when I picked it up.

I went in for an oil change and left with a new car. - Mary

I went in for an oil change and left with a new car. Thanks Demarcus and Adrian for your assistance.

Had my service done very happy with service not a long - cairns-05-frappe

Had my service done very happy with service not a long wait everyone was very nice

I would not recommend doing business with Volvo Cars... - Expathens

I would not recommend doing business with Volvo Cars Athens or Smith Automotive Group. I originally purchased a vehicle in 2020 from VCA and Middleton Automotive. That purchase included an agreement to pick up and provide a loaner plus car washes and details for the lifetime of the car. Smith automotive group is not honoring this contract and refuses to help or refund. I will never consider doing business with this dealership in the future. Some of the people within the dealership who were unable to resolve this issue include: Diana Perez in Service and Jimmy Branton, general manager. Beware.

My 2013 Ford F150 was having transmission issues. - Dwsnstrickland

My 2013 Ford F150 was having transmission issues. AJ in the service department was able to find me a part that is near impossible to find. They had the part within a day and had me back on the road by the next day and thank you AJ and the rest of the crew and the service department.

A dealer with employees who really care about customers - Traveling Mom

An unexpected breakdown on a 500+ mile road trip turned into the BEST customer service experience. Headed North for wedding, our tire unexpectedly burst just before the Ringgold exit and we coasted on a rim and a prayer into Walter Jackson Chevrolet. The service manager, Marty, explained that he didn’t have a tire in stock that would fit the bill, but he promptly hopped on the phone to North Georgia Tire to find me one. In the mean time, a kind, dog-loving sales person – Todd Ingle – took pity on my family, including my son and my dog, waiting outside in the 90 degree Georgia sun and invited them into the showroom to cool off while we sorted things out. A dog! In the showroom! The team at Walter Jackson went out of their way, driving me and my flat tire all the way to North Georgia Tire to find a suitable used tire, then back to the dealership. The service department installed the tire I bought at North Georgia, and sent us on our journey with best wishes and refusal to take payment, tips, or anything at all but a thank you. This team of folks truly made a difference in our lives, and we could not be more grateful. Our next car purchase will come from them (even though we live nowhere near there), and yours should too. What amazing, wonderful, caring folks. Thank you Danny, Marty, Todd, and everyone else who wished us well and made sure we left town safely!!!