1,432 Georgia SRT Service Centers

Very professional and curious. They called me and told... - ltyoung

Very professional and curious. They called me and told me that my car had a recall and fixed it the same day. This was so unlike other vehicles I have owned. Honda was aware of problem, but told me to wait until car stopped for them to repair. Cadalac wa aware of headlight issue but I had to pay for repair and be reimbursed! Love my car

Roger from your customer service department must be a - BAD SERVICE EXPERIENCE

Roger from your customer service department must be a relative of the owner. No way does anyone with such a horrible customer service attitude maintain a job. Car was scheduled for a battery check, brought it in as scheduled from the app and was told the service will require the car to stay overnight and that the appointment needed to be rescheduled. WOW ok maybe someone slipped and didn't catch the details of the service request. Fine, mistakes happen. Brought it in and drop it off the night before so as not to take away from my workday. No calls all morning or afternoon with an update. Get through on the phone at 4pm and was told just because I have the car there overnight does not mean it's been looked at and that I was welcome to come in and wait in line so they can look at it then. WHAT?! So how is it possible the battery gets drained and charged while I am there taking away from my work day to wait for this battery check? What's the purpose of leaving it all day if it's not going to be looked at. I highly suggest the sales people there give a seminar to the service department on how to help and deal with customers in an orderly and respectful fashion. Wish I got the woman's name when I first called about this issue. She was just as snippy and unwilling to be helpful. I was about to recommend this dealership to two friends who will be in the market this fall but I think a research of local dealership service department reviews is in order. I felt so good when buying this 2023 but now that feel good moment is long gone. Your department can take this as a learning lesson and grow their skillset or they should look elsewhere. Seriously, I get better customer service at the local Wendy's. NO DEAL IS WORTH THIS MESS

If you don’t want your car to be worse of than when you... - Sam Sisavath

If you don’t want your car to be worse of than when you take it in there, do not use their service. Very poor service.

I am absolutely livid with the Spence Cadillac - noeljoyner86

I am absolutely livid with the Spence Cadillac dealership. After my recent service visit, I discovered significant damage to the paint on my factory rims that will not come off. Almost as if they were sprayed with acid and it wasn’t removed in time. I have made numerous attempts to resolve this issue by calling them multiple times and sending 2 detailed emails, but I have been completely ignored. No returned calls, no emails, nothing. This level of negligence and lack of customer service is infuriating. This is unacceptable.

David Stewart is the backbone of Stallings in Cairo, GA. ... - Sara V.

David Stewart is the backbone of Stallings in Cairo, GA. We go to him for vehicle purchases, repairs, autobody, and anything to do with a vehicle. He is honest and very dependable. If you want the best customer service just ask for Little Dave and be ready to feel confident when you drive off the lot.

I visited the dealership in December for regular - Ksarasara

I visited the dealership in December for regular maintenance. I received two services, an oil change and a 15 point inspection. I was told I needed tires. However I knew my tires were still in excellent condition because I hadn't driven my car in two years due to working from home while Covid was happening. (My car less than 4 years old and had less than 20,00 miles on it.) I said no thank you, but they performed a tire rotation anyway. When I came to pick up my car, they had changed out my tires. I purposely had my tires marked so front tires that I drove off the premises with had clearly been changed. They wanted to force me to get 4 tires for almost $1000.00 dollars. I went to another business and got the same high quality tires replaced for much less. I won't be back to the Conyers Honda service center. They do very shady business. If you do. Mark your stuff and take pics first before you turn your car over to them.

Service department was terrible they spilt oil all over - dstreetman

Service department was terrible they spilt oil all over my engine and then on the way home home it got all over my vehicle. They took my vehicle back the next day to clean it and it is still a mess they didn't clean anything. It is evident that they don't care about your investment because you spend 50 to 60 thousand so now that they have your money they could care less about helping you keep it appropriately maintained! They didn't even fill the oil completely so be aware! They should fix the problem that THEY created!!! If I was their boss they would all have been terminated immediately!!!!

Left my 2020 F150 for service. - georgiapaul46

Left my 2020 F150 for service. On the way home checked my tire pressure. One tire was very low. They had told me I needed tires but didn't even check the pressure. A day or 2 later the washer fluid light came on. They hadn't checked the fluid. I decided to Check the coolant. No coolant visible. Had to use a stick to find coolant level. Wonder if they actually changed the oil.