61 Georgia Lincoln Service Centers

Kept me aware of any sort of delays that were happening - Giuseppecamoli

Kept me aware of any sort of delays that were happening due to hurricane. Very efficient and helpful. Car came back better than what it was before

John did a great job. - fbwechsler

John did a great job. Replaced battery and made sure it was covered by insurance. Thanks!

We had a great experience from beginning to end with - wanda.xl7

We had a great experience from beginning to end with AutoNation. We told them we had a specific time frame that we needed to work within and they got our vehicle back to us. Rebecca Perez kept us informed the entire time. Their work was very good. We’ll go back and recommend them.

AutoNation Collision Center Marietta staff were - SandyW

AutoNation Collision Center Marietta staff were professional, thoughtful, caring an supportive throughout the whole process. My car was badly damaged in a 4 car pile up with me in the middle, and now, with AutoNation's craftmanship you would never know it had even a scratch. They kept me informed, updated and reassured about the repairs and the timeline of competition. Based on my experience, I would recommend AutoNation Collision Center Marietta to anyone who needs collision repairs because they are honest, skilled and treat their customers with respect. Thank you, for being a ray of sunshine in a tough situation! Sandy

Hade My Stang in for a Recall and Billy Fletcher did an - Timrden

Hade My Stang in for a Recall and Billy Fletcher did an amazing job. Being retired from the Car Business, I know how a service department can give you the run around. Billy doesn't at all. He tellls you the truth, he doesn't do any un-necessary upselling. He knows his cars, he not some young kid they just hired. I have dealt with him over a decade. I will continue to use their service department as long as Billy is still there. If you want the honest truth, even if iot hurts, go to Billy- he will shoot you straight. Also side not- If your a consumer, stop relying on the dealership to give you a loaner, try in advance to set it up, they dont just have cars to hand out. I handled my own situation without my car, I didnt demand it from the dealer. You know cars break down, they are man made, so prepare for this. You guys also need to update the staff on all review sites- I see people who have been gone over a decade. You dont have recent employees- and that's on most sites I went to- Thats on the ownership. Again BILLY IS DA MAN

She is exceptionally charismatic and easy to understand - irispamela1234

She is exceptionally charismatic and easy to understand and talk to. She is knowledgeable and explains things where I can understand.

This dealership is fantastic. - bjfunk

This dealership is fantastic. They know me by my first name, and they are always courteous and kind.. They do such a wonderful job with my Ford.

Harry the advisor did a good job with his team and the - Javier.bustoslandscaping

Harry the advisor did a good job with his team and the mechanic did a excellent work on my truck.

That Thomasville Ford offered at home oil change and - laura-leonard

That Thomasville Ford offered at home oil change and check up was a pleasant surprise. That made it possible for this senior to stay at home on a cold winter day.

**Subject: Unacceptable Service Practices at Allan Vigil - ms.nicky1960

**Subject: Unacceptable Service Practices at Allan Vigil Ford – Morrow, GA** To Whom It May Concern, I am absolutely appalled by the disgraceful service I have received at Allan Vigil Ford’s Service Department in Morrow, GA. This dealership has demonstrated an outrageous lack of integrity, professionalism, and basic customer service. First and foremost, I have discovered that the service department is completing tickets and charging for services that were never actually performed on my vehicle. This is not just an oversight—it is outright fraud. I expect that when I pay for a service, the work is actually done. Instead, it seems this dealership is more interested in padding invoices than maintaining customer trust. To make matters worse, the service advisor refuses to communicate with me directly regarding the necessary work on my car. A professional and responsible manager would have the decency to speak with a paying customer and address concerns in a straightforward manner. But instead of a conversation, I receive long-winded text messages that could pass for a dissertation—full of excuses, but completely devoid of solutions. If the advisor has that much time to type, surely a quick phone call or in-person discussion would be possible. But I suppose avoiding accountability is easier when hiding behind a screen. This level of incompetence and dishonesty is completely unacceptable. Customers rely on service departments to provide honest, quality work—not to fabricate service reports and dodge accountability. Allan Vigil Ford has made it clear that customer satisfaction is not a priority, and I will make it my mission to ensure others are aware of these dishonest business practices.

I called Shannon for my routine service, WORKS (LOF & - George

I called Shannon for my routine service, WORKS (LOF & Tire Rotation) I was scheduled for exactly when I requested. The first time I walked in 5 years ago I happened to get Shannon as an Advisor and saw she was a Level 4 Advisor, as a Sales and Service Writer Master since inception and Level 3 Sales from the beginning and having been in dealers with 8 President's Awards I KNEW I COULD TRUST Shannon and GJF. In 5 years Shannon and GJF have not let me down.

The staff was so efficient and nice. - linda.truman

The staff was so efficient and nice. Will use them in the future. I appreciate the detail inspection and report for my vehicle.

I had a issue with my truck of 14 years and they were - alex_mclean

I had a issue with my truck of 14 years and they were able to no only work with me in trying to get my initial issue taken care of, but also helped with additional problems I had asked them to take care of going above and beyond to be accommodating. I can not thank them enough for their work and highly recommend them to anyone needing repairs.

Purchase - Buster

My relatives and friends have bought from Ester and Claude and we have never been disappointed , We always go to them first for our car needs. HDoster

Great service allways honest and better than any other - Ferchorincon822

Great service allways honest and better than any other dealer ford around , we had a very sad experience with the fird dealer at ga mall fird , over charging us for service and parts and we quited the same service at the howell ford , and gratefully they took care of with almust not charge at all Thanks to the howell’s For be honest

0 * Service - Edwards from Snellville

This has been one the worse businesses that I've been involved with in in a very long time. I was recommended to come the the Classic Collision by Hennessy Atlanta Lexus and I will never return ever again. It is enough that my car was hit by a Uber driver but when my arrived on 11-20-17 it has been a nightmare. They lie to you from the receptionist to the General Manager to the collision repairer. I am in my late 40's and I was treated like I was getting my Tonka toy truck repaired. I had to call every day for 29 days straight, I had to go up there on my lunch breaks to make sure that my car was being repaired. This "Certified" Lexus repairer told me that my car was going to be repaired four times and all the times he promised me none of them turned out to be true. On the days that I would call I knew they had caller ID they wouldn't even pick up the phone they would not even say hello just put my incoming all into a voicemail. I love my Lexus dealer and trust they would not steer me wrong and after I picked up my car I had to take it to Lexus because the Airbag light kept coming on and off and then when I turned my air on it sounded like a train coming from my vents and my car only have 50K miles on it and I keep up on all the maintenance. I took it back to Lexus and they had to repair my car and I have no idea where or who paid the bill but I am very thankful for them repairing what Classic Collision didn't take care of. But I didn't read the reviews on this company until I took my car to Classic Collision if I would have read the awful reviews from other Lexus owners I wouldn't have taken my car to them in the first place. Please stay away from this unprofessional and very inconsiderate auto collision place.

We had our car towed to Dublin Ford. - t.thorsen

We had our car towed to Dublin Ford.We we’re traveling back home to Illinois and it would not start in the morning in the motel parking lot.I cannot say enough about Daphany ,in the service department ,and Frank,the mechanic.When our car arrived at the dealership,which was 40 miles from the motel,they looked at it immediately.They truly cared about solving our problem as quickly as possible.After about three hours ,we were back on the road. It is so nice to find compassionate,caring and professional people.I would highly recommend Dublin Ford.

Was poor and has gotten worse - Barry

Each time buy car they promise the world and then deliver so much less When dong service with them it is a fight each time Hey its warranty you get paid from the manufacturer They fooled me twice in purchases —never again Out of warranty means bye bye to them I am done with them

Great dealership. - carlasue910

Great dealership. Bought my Ford Escape in 2020 and absolutely love it and have had no issues with it. They treat you right and the service department are very professional. No negative comments can I think of.