1,434 Georgia FIAT/1000 Service Centers

Shellie in the service department was great. - camlewis75

Shellie in the service department was great. She helped me all the way through the process. New Transmission installed

Paul Moore is the best person and service guy you will - cfbar24

Paul Moore is the best person and service guy you will ever know and need! He is all about customer needs and what your cars needs! He won’t try to over sell you on things you don’t need! You won’t catch me at any other service desk than Paul Moore’s.

Great experience! Kelvin was kind and personable. He... - geneva518

Great experience! Kelvin was kind and personable. He sold me only the services i needed for my car. The service department was timely, and my car was clean and smelling great when I picked it up.

Bought used 2019 VW Passat in August 2022 with 37k miles. - michaelfoskey

Bought used 2019 VW Passat in August 2022 with 37k miles. Bought service package for oil change & tire rotation for 5 years/ certain amount of times. Thought things were being marked and not being done after the new tires they put on front before I bought the car only lasted 23k miles before belt broke in one tire and was about to break in the other.(this was mid/late 2023) It left me stranded and had to take a day off work and purchase 2 new tires from a place in Dublin. Spoke with Bryce(service manger) and brought him the bad tires. He said he would contact Continental about a warranty repair to see if i could get any money back for the tires not lasting long. I had to call him weekly for updates and he said they would not respond to him. (Don't think they ever called and started warranty request) Now we are April 29, 2024. I schedule an 8:00am appointment online the week before requesting oil service & tire rotation. I drop my car off at 5:30am(have to be at work at 6) and called them at 10:30 to see if it is ready so maybe I could pick it up during lunch and hasn't even been taking back yet. They call me around 1 and let me know my car is ready. I head over after work and go inside and get my paperwork and keys from Cate. Oil service/ tire rotation/ multipoint inspection completed according to paperwork. Of course no charge but I already paid for the $1400 service package when i bought the car. Proceed to my car and notice the same tires that were on the front are still on the front. (took video in front of stealership that morning showing my front tires) I asked for Bryce, he comes out and I explain to him what i found. He assures me that not rotating my tires would cause the belt to break on the older tires that i had happen last year but told him they were about to send me out for another 10k miles causing more ware on the newer front tires. He rushed it back and took care of it personally. Decided to go and see another manager (Dustin) while my car was being worked on. He apologizes and hands me his business card with on the back he wrote "1 free oi change and tire rotation". (I have 3 more years of that for free) That was basically a slap in the face and we are not going to do anything about it. If i call and cancel my Master Tech service contract now they will prorate it and probably won't get most of my money back. If you take your vehicle there for service you will have to mark your tires and do your own inspection because they are just marking paper. I hope they are changing my oil and filter but at this point, who knows. If they are pencil whipping the paperwork, who know if anything is getting done on not just my vehicle but everyone's. I had warranty repair done on parking sensors and my infotainment system before my 5 yr 72k factory warranty ran out. So now it has me questioning that. They more than likely cleared the codes and sent me on my way and when they same sensor goes out for the 3rd time i will have to pay for the repair with my money. Do your job and hold your people accountable!

I went in for an oil change and left with a new car. - Mary

I went in for an oil change and left with a new car. Thanks Demarcus and Adrian for your assistance.

I would not recommend doing business with Volvo Cars... - Expathens

I would not recommend doing business with Volvo Cars Athens or Smith Automotive Group. I originally purchased a vehicle in 2020 from VCA and Middleton Automotive. That purchase included an agreement to pick up and provide a loaner plus car washes and details for the lifetime of the car. Smith automotive group is not honoring this contract and refuses to help or refund. I will never consider doing business with this dealership in the future. Some of the people within the dealership who were unable to resolve this issue include: Diana Perez in Service and Jimmy Branton, general manager. Beware.

My 2013 Ford F150 was having transmission issues. - Dwsnstrickland

My 2013 Ford F150 was having transmission issues. AJ in the service department was able to find me a part that is near impossible to find. They had the part within a day and had me back on the road by the next day and thank you AJ and the rest of the crew and the service department.

A dealer with employees who really care about customers - Traveling Mom

An unexpected breakdown on a 500+ mile road trip turned into the BEST customer service experience. Headed North for wedding, our tire unexpectedly burst just before the Ringgold exit and we coasted on a rim and a prayer into Walter Jackson Chevrolet. The service manager, Marty, explained that he didn’t have a tire in stock that would fit the bill, but he promptly hopped on the phone to North Georgia Tire to find me one. In the mean time, a kind, dog-loving sales person – Todd Ingle – took pity on my family, including my son and my dog, waiting outside in the 90 degree Georgia sun and invited them into the showroom to cool off while we sorted things out. A dog! In the showroom! The team at Walter Jackson went out of their way, driving me and my flat tire all the way to North Georgia Tire to find a suitable used tire, then back to the dealership. The service department installed the tire I bought at North Georgia, and sent us on our journey with best wishes and refusal to take payment, tips, or anything at all but a thank you. This team of folks truly made a difference in our lives, and we could not be more grateful. Our next car purchase will come from them (even though we live nowhere near there), and yours should too. What amazing, wonderful, caring folks. Thank you Danny, Marty, Todd, and everyone else who wished us well and made sure we left town safely!!!