102 Georgia Buick Service Centers

Made an appointment for routine service. - dkboggs

Made an appointment for routine service. When I arrived Jeff Williams came right away to get me checked in. Routine service and Supercruise update took little over an hour. I even received a video showing me my rear window wiper needed to be replaced. I approved the request and that was impressive.

People here at this dealership are very professional and - Ross.dianna

People here at this dealership are very professional and friendly. They don’t push you into purchasing they allow you to make your own mind

Left with more issue than I went in with - de.craig

Friday I took my car in for an alignment and oil change then traction control lights came on that evening which was concerning. The next Monday, I took my vehicle back because the alignment was not correct and the warning lights remained on. These issues were blamed on a missing engine mount bolt, which I do appreciate them noticing (although this has caused no issues in 2 years). I then took my vehicle back that Thursday and the bolts were installed and the alignment was somewhat corrected, but I was told the warning lights were on because the steering angle sensor needed to be replaced (a $1300 service estimate). I returned home and did some research on this issue. Within 30 minutes, I found that the steering angle sensor needed to be reset which is a common problem after alignments. I fixed this issue on my own without a $1300 repair which was completely unnecessary.

I am absolutely livid with the Spence Cadillac - noeljoyner86

I am absolutely livid with the Spence Cadillac dealership. After my recent service visit, I discovered significant damage to the paint on my factory rims that will not come off. Almost as if they were sprayed with acid and it wasn’t removed in time. I have made numerous attempts to resolve this issue by calling them multiple times and sending 2 detailed emails, but I have been completely ignored. No returned calls, no emails, nothing. This level of negligence and lack of customer service is infuriating. This is unacceptable.

There was zero pressure and lots of helpful information. - Victor

There was zero pressure and lots of helpful information.. Rameez arranged. our appointment and was very friendly and knowledgeable. He walked us through all of the steps with our new Tesla. We recommend world auto unreservedly.