102 Georgia Buick Service Centers

Cynthia is ALWAYS a great listener and tells you up... - Hire.Marcia

Cynthia is ALWAYS a great listener and tells you up front about what can be done and very RESPECTUAL OF YOUR TIME AND PROBLEM. She makes sure she understands your situation and never gives false expectations. I am PLEASED EVERYTIME. BE BLESSED CYNTHIA.

In for recall - Andy A Gentry

Recall preformed . Thank you for great service and making everything as easy as possible. Always a great job preformed by your wonderful polite and professional staff

Derrick was terrific. Totally professional! Tons of... - Henry

Derrick was terrific. Totally professional! Tons of integrity Excellent experience Will come back again. Respected my time That is all for now Have a great weekend 🤩⭐️⭐️⭐️⭐️⭐️

I purchased by GMC Envoy new from Horton in late 2003 and... - teriwommack

I purchased by GMC Envoy new from Horton in late 2003 and it is a 2004 model. I have had all service work done on the Envoy at Horton Automotive since purchasing it. It currently has almost $170,000 miles and it still runs great! I am not in a financial position for a car payment at this time; however when I am ready to purchase again, I will certainly shop Horton. Horton is very supportive of the community they serve and that is very important to me. Horton has a great team and I look forward to continuing to do business with them!

While on a trip to FL my Suburban's alternator went out. ... - kacieee

While on a trip to FL my Suburban's alternator went out. From my cell phone I called information for GM dealer in Macon. Once on the phone with service department, at 4:15pm, they directed me to their facility, called back every 5 min to make sure I was still mobile and were standing outside waiting on me (held 2 mechanics from quiting time so my service would be fast). Within the hour I was back on the road. For the next 40 or so mins I received phone calls from either a service person or sales person wanting to know if everything was going well with the repair and to let me know they were available if I needed. GREAT FOLKS!!! Will definately go to Macon for my next GM auto/truck purchase!!!<br>

Jeff Fender Buick GMC is the go to place for GMC Buick - dennisfutch

Jeff Fender Buick GMC is the go to place for GMC Buick sales and service in South Georgia, go see Dale and tell him Dennis sent you!

Very good and quick visit! - Charles L Jackson

Very good and clean. all service personnel was friendly and I was happy with overall service received. I have been there before and plan to return in the near future.

Got the job done - NicoleDuBose

I needed a tire and fast. Hiram (hope I spelled it right) helped me out and didn't pressure me into anything. Replaced my tire and put it on in under a hour at a good price. Found this place when I searched tires buckhead and the reviews sounded good so I thought I'd try them. Glad I did, thanks.

I took my 1987 Oldsmobile Cutlass Salon into the... - David Mehran

I took my 1987 Oldsmobile Cutlass Salon into the dealership for an oil change and to have a noise checked out. I was greeted by a gentleman named Rick and another named James - I was greeted by Rick James. They took a quick look under the hood, and Rick James both thought they could have my problem fixed during the routine oil change. I waited in a comfortable waiting room and got to watch Night at the Museum 2 - The Smithsonian, and it was the shizzle. The oil change was done to perfection, and my flux capacitor belt was adjusted to take care of my noise - GREAT service guys! The service manager, Mr. Jamison King, also chatted with me and the next time I need service on my 1987 Cutty I'll be coming back to Lee Munroe's Pinetree Buick/GMC/Pontiac/Olds/Hummer/SAAB/Chevy/Geo/Cadillac/Saturn.

My experience with Masters GMC Buick service department - mjnow68

My experience with Masters GMC Buick service department was not positive experience. I made an appointment for 4-21-2025 just but my 2024 GMC truck however had other ideas I went out to start my truck and the dashboard and radio went crazy. The truck would not start it was dead. Had it towed to Masters I was given Bo as my service advisor. Came in with a very dismissive attitude gave me an envelope told me to fill it out instead of just pulling up the workorder that had already been made up. This did not sit well with me but maybe this is how they do things. Then they call me and told me that my truck was ready. I ask what all they do? she told me and when I asked about the battery, she could not tell me. I asked to have the service manager to give me a call. The I got a call from Bo, he gave me a run down I once again asked about the battery he told me that all he got was envelope with my information. I had to remind him that I stood Infront of him so did the tow truck driver and I explained I had an appointment for Tuesday but that the truck died this morning. The tow truck drive also told him the truck had died but finally got it to start. If Mr. Bo would not have been so dismissive in his attitude and took the time to pull up the work order and updated maybe they wouldn’t have missed anything. So, I reached out to Service Operations Director (Phillip Towns) now I understand the dismissive attitude, basically what I took away from Mr. Towns if you don’t but your truck from Masters then you only get second class service. He told me to take my truck to the dealer I bought it from. What because it is the same distance. Well, its not Masters is three miles from me and Gerold Jones GMC is 24 miles. So, from now on I will drive the twenty-four miles then be treated as a second-class person. And I encourage all my military family here in the Augusta area take that drive to Gerold Jones for service and to buy they will treat you with respect and as if you have always been a customer.

I took my Buick envision Avenir bran new 2923 with 300 - 1975Corvette

I took my Buick envision Avenir bran new 2923 with 300 miles on it to Nesmith Chevrolet in jesup Georgia because my new tires were shaking. I had two new tires with receipts that I brought with me. Ron Manning the service manager replaced the tires for me and one tire was hopping. Ron manning said he will keep the tire to see if continental would warranty the tire and if they won't I can pick the tire up and get continental to warranty the tire myself. After two weeks I heard nothing. I called the service manager Ron Manning and he told me he would look for the tire he forgot. Then said someone stole the tire. Then said it was picked up by a scape man and ground up. I asked since he lost my tire to replace my tire that I entrusted with him that he lost at Nesmith Chevrolet in jesup Georgia. Manning is the service manager. Ron ignored my request and started hiding from talking to me. I contacted the manager Mike combes and asked that Nesmith Chevrolet in jesup Georgia replace my tire they lost. Mike combes refused to replace my tire and told me to do what I think I need to do they would not replace the tire they lost. As well a rim was bad in my car. Service manager Ron manning ordered a new rim and replaced the rim telling me there was no charge that the car only has 300 miles on it and gm will warranty the rim. I left. Two weeks later Ron manning called me and wanted me to pay 300.00 as my part GM didn't pay for the rim. I said you and manager Mike Combs said I didn't owe anything and Nesmith Chevrolet has a slush fund to pay these costs in case Nesmith makes a mistake. . Ron manning was very persistent trying to get my credit card numbers. I told him I'll call later I caint afford to pay that now . Every day after that employee's of Nesmith Chevrolet called me harassing me to pay the 300.00. After Nesmith got so aggressive basically threatening me I reluctantly paid the 300.00. As I was paying after they got my credit card number they tacked on another 59.00 taking 350.00 from me. Then they went away. I contacted manager Mike Combs. He said it was supposed to be paid out of a slush fund for this purpose because I was told I didn't owe anything. But since I paid he was not refunding anything. As well Mike combs said he was not replacing my tire I have receipt of buying that only had 300 miles on it that the service manager Ron Manning Lost and then refused to ever talk to me again. So I'm out of a 250.00 tire and got harassed and threatened to pay 350.00 for a rim I was told was under warranty for. This conduct 8s not good or professional considering I'm a veteran. Of Iraq and on oxegen and have to walk with crutches. Mr. Nesmith and manager Mike combes put Thier hands on me and prayed for on me in the showroom of Nesmith Chevrolet before I bought two cars from them. Convincing me They were christians and basically manipulated me 8nto buying two cars that ended up having major problems. . I think everyone needs to know how Nesmith Chevrolet acted like Christians praying on me then I buy two cars then they swindle me harass threaten me to pay 350.00 for a rim that I was told I owed nothing and loosing my 259.00 tire then refusing to pay for my tire telling me to do what you have to do then ignoring me. I do not recommend anyone to do buisness with Nesmith Chevrolet. As well manager Mike Combs told me Mr. Nesmith was adding a extra 50,000.00 to the price of sticker on the Corvette price basically to take advantage of others because everyone else is gouging people. Seriously all this is wrong especially when the manager and owner claims to be Christians and manipulate people to buy cars by making others think they are good caring people. In toll you will get taken advantage of and ripped off doing business with Nesmith Chevrolet in jesup Georgia. I suggest going to a different dealership to do business. I was done wrong and ripped off. Lied to and my tire was lost by Nesmith that they refused to replace.

Satisfying - John123

Pleasant to talk to everyone did there best to do what was needed to help me thanks for great service . They were very good at they did !!

UPDATE: Mr. - Nicholas.s.kroening

UPDATE: Mr. Price personally helped out with my issue and resolved it accordingly. I really appreciate that my second experience was way better!! Scheduled an appointment over a month out for service. My vehicles back window is leaking. GMC Sierra 1500. Dropped off my vehicle at 8am for what I thought was an 8:30 appointment. I was sadly mistaken. I didn’t not receive any communication from the service department. Once the time hit about 2:30 in the afternoon, my wife and I were nearby so I stopped in. I asked about an update and was told that they had not even looked at my truck yet. I proceeded to leave to await a phone call. I got that phone call about 30 minutes later. I was then told that they had window assembly would need to be resealed (something that was fairly obvious when I made the appointment over a month ago). Unfortunately they ran out of sealant/solvent because “we have had to do a few of these in the past few weeks.” So not only was I out an entire day at work for absolutely nothing to be done, I now have to take it back in on Monday for it to be fixed because after they didn’t look at it all day and didn’t have the parts to fix it, they made a phone call to another store to source the parts. Something that could have/should have been done in the morning after they should have looked at my truck at the prescribed appointment time. To say I’m disappointed is underselling it. I honestly wanted to trade in that truck right then and go buy another Ford like I had before. Thanks for not much David Carter and whoever the service manager is. I will not be recommending that anyone do business with this dealership. This is my Ted Talk, a disgruntled veteran.