Horrible service. - Andrew
Horrible service. David charged $100+ more than the initial quote (we had pictures) due to some inexplicable additional management fee. He told us service would take 2 hours and it took 4. David insulted us when dropping the car off and scolded us when we came to pick it up and asked where it was by telling us "you must not be paying attention because it's parked right outside the door" - only to discover that it was NOT - the mechanic never brought it around and he had to go get it from behind a locked gate. FWIW, I'm 61 and not a crank. We've owned Hondas/Acuras for 35 years. This is the first bad review I've ever written. We bought our car at Acura Carland and had a good experience. My wife loves it. However, I wish I would have read the other reviews before we took our car there for service-complete disappointment.
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