2,088 Florida Used Car Dealers

Lies, Promises and Deciet - PatrickSLK350

*** Buyer BEWARE *** ** SCAM ALERT ** I lost $8,000 dollars in one day at RENEWIT Car Care. While living in Atlanta, I found a beautiful 2005 SLK350 Mercedes on the web. After a number of phone calls and research, I flew to RENEWIT in Seminole to buy the car. The team was so accommodating and friendly, it really put me at ease. The car detailer that took the test drive with me said it was the best company that he'd worked at in years. When the taxi dropped me off, I gave it the best inspection I knew. Where I found a problem or question, specifically the navigation, the mechanic looked at it and wasn't sure what the problem was, so the sales manager gave me a book of CD's and told me that would fix it. All throughout the sales process, I was pitched the extended warranty. I had time to decide, but to ease my concern, the salesman assured me several times that the car came with a 3-month engine and drivetrain warranty, so if I didn't want the extended, i was covered. I believed him and drove off, back to Atlanta. When I got home, my wife offering to help me, went into the trunk to get my travel bags and BANG, the trunk lid came crashing down on her head. Apparently, when I was inspecting the trunk on the car lot, the salesman was holding it open, keeping it from crashing down on me. Well, several doctor visits later, she's finally cleared of head trauma issues. Now, by the time I got back to Atlanta, the car wasn't acting correctly. I wasn't sure what it was, so I took it to to a certified Mercedes team to review it. They said it had a code that was an early warning of a catastrophic engine failure and would cost $3,500 to repair. Further, the dual-zone AC unit was broken (which is why it wouldn't adjust). Yes, I asked the RENEWIT mechanic about that, he didn't know. And lastly, the instrument cluster was broken. The grand total for repair was $8,000. Keep in mind, this was diagnosed the day after I bought the car. I called RENEWIT and was offered the warranty again. After calling the warranty company, they said it wasn't a covered item. It was a warranty that sounds good, but does not protect you. I was told by the sales manager that they would swap out the car, just wait for your title to come in. Well, they bungled the out-of-state paperwork, filled it out incorrectly and when the DMV finally processed it, the overcharged fees were refunded to RENEWIT, not me. I guess they felt it was a tip or something. I didn't drive the car anymore. After two months of not driving the car, making car payments, the title came in and I called to make arrangements to return the car. That's when the shadow owner stepped into the sunlight to inform me that he wouldn't honor the 3-month warranty, wouldn't honor his sales managers agreement to take the car back and suggested that I find somewhere else to trade it in. Too bad I didn't buy the warranty, he said. Please see picture excerpt from the sales contract that spells out any representation of the salesperson will not be honored UNLESS IT IS WRITTEN. If it's not written in the sales contract specifically, the existing small print is there to protect the dealer and leave no accomodation for the buyer - hence buyer beware. I lost $8,000 dollars in one day at RENEWIT Car Care. Don't buy a car without heavy documentation of the promises their sales team gives you. Demand to document and have evidence of what you are told.

I had an outstanding experience buying a car at Rennsport. - mike

Rennsport had the most complete photos of any website. That helps when you are buying online. The price was very competitive and I gained a lot of confidence dealing with the salesman. Flying out, I didn't want any surprises and there weren't any. The car was detailed nicely and the paperwork was already addressed for driving out-of-state. I would highly recommend Rennsport Naples to anyone.

I bought my first car at Rhino auto sales and I am very - geanmararivero

I bought my first car at Rhino auto sales and I am very happy. Even though I had bad credit they were able to help me with good financing. thank you!

Never buy anything where this guy is involved. He doesn’t... - Alanirwin

Never buy anything where this guy is involved. He doesn’t do his due diligence and you will end up with a $50,000 lemon that breaks down with a major brake problem requiring a cylinder replacement. No offer of help. Who needs this guy in the first place😭

Just a negative place.... - jeanaccrodbuyer

Very dreary place. The second I walked in the whole atmosphere and attitude was just dreary. They made me feel like they were doing me a favor just by helping me. The guy claiming he was an owner seemed like he's taken one too many steroids and the short guy behind the desk definitely needs to take a xanex or three. The cars seemed so so, barely, in fact a lot of them had fresh repaints and I'm curious if they are wreck redo's or what. Me and my family looked around for a bit but just felt so unwelcome we left without even test driving anything. Take your money elsewhere, their stuff just isn't worth the trouble.

Relieved... - lisa34606

I was greeted at the door. they listened and put forth an effort to get me the best deal they could find. moments later, I WAS APPROVED! and the vehicle is GREAT! they are doers, not talkers. GREAT JOB DAN AND STEVE. a satisfied customer... Lisa S.

Very friendly and no pressure. - annosborn32

Very friendly and no pressure. I looked over several vehicles and test drove one of them. The vehicle didn't end up being a good match for me, but it was still a very pleasant experience. Yurki was who helped us and he was super nice!

My dealer Pedro was fantastic from the first phone call... - Csimanella

My dealer Pedro was fantastic from the first phone call to the moment he handed us our keys to our Camaro! Answering all my questions from start to finish and going the extra mile to get us the best price on our car. Felt as if management could have cared less about negotiating price it was their number or no sale in my book. I will use Pedro for sure on my next purchase, great salesman! Thank you

We bought a 2024 Silverado 2500 crew cab LTZ 4WD from - Julio Fernandez

We bought a 2024 Silverado 2500 crew cab LTZ 4WD from Sandy, and it was by far the BEST dealership we have ever encountered. From the initial meeting with Roger he makes you feel like family. Alan the manager on the floor was also amazing. What personalities the two have we laughed and swapped stories and laughed some more, it made what could have been a stressful transition so relaxed and smooth. Both were very honest and straightforward with us which is very unusual dealing with some dealerships. Than on to finance which is usually very drawn out, the gentleman (forgot his name) explained each warranty that is offered and did not pressure us to buy any; we signed and and off we went. It was the fastest finance transaction ever. He sent all documents to us via email and was amazing!!!! I would recommend ALL my family and friends to Sandy Sansing Chevrolet!!!

Great selection and facilty. Very friendly and helpful. ... - dbsunshine

Great selection and facilty. Very friendly and helpful. Would recommend Tommy and Rodney to anyone looking for a good deal on a quality used car.

Large dealerships should model after this unassuming car lot - Jim W.

Charles and his crew were outstanding in handling my no pressure auto purchase. From paperwork to mechanics and delivery every aspect was fast and efficient. The lot is small and unpretentious but the customer service I received was the best I have experienced. I generally purchase new cars, but if all used car salesmen operated like Sharp Motors their reputation would be much improved. If I need another used car, my first stop would be Sharp Motors. My car had no guarantee but Charles' stated policy is to give priority service to customers if necessary.

2012 honda accord - Roy Escarra

Bought a Honda accord 2012 with 28k for 14500 was easy to get approved and gave $500 down and pay $250 a month for my Honda great deal

Went to purchase a car that I saw on their website. I... - MikeDiFronzo

Went to purchase a car that I saw on their website. I had put in an internet request for more info but didnt hear back. But the price was listed as the "April Blowout" price so I figured I would drive by. Drove the car and decided to move ahead with the process. As soon as I mentioned the internet price the salesman disappeared. Came back with another salesman that told me they would not honor that price. Gave me lots of excuses and tried to blame the owners son. Left and will not return

Mark is an amazing salesman and person! He works very... - Cissysue

Mark is an amazing salesman and person! He works very hard for you and it is personalized specifically for the buyer.

you got the address wrong - Andrew Jackson

The correct address is 720 South Dixie Freeway in New Smyrna Beach, FL. 32168. The website is still the same as the name and they are still in business.

Employees dealt with: Skip Thompson, service advisor;... - JTorrey

Employees dealt with: Skip Thompson, service advisor; Lesley Shepard, service advisor; Dean Ferguson also assisted me; I also spoke with the mechanic who worked on my car and who answered questions about the work done.<br><br>Without reservation I characterize my experience with this dealership as being enjoyable and satisfying. No one likes having car trouble, but when the problem is resolved like mine was, somehow the inconvenience melts away. My situation was a misfiring issue with a 2003 Sebring convertible which I had purchased a few weeks earlier. It was annoying and I wanted it fixed quickly.<br><br>The first thing I saw in the dealership was an accommodating attitude. I had come in on Friday and they were pretty much all booked through the next day, Saturday. However, Skip graciously squeezed me in. So, early the next morning I returned to their dealership and waited in their guest lounge, a nice sized room with ample and comfortable seating, good reading-lighting, and a TV set that, to be honest, needed some adjusting. Sometime before noon I saw another attribute, honesty. Because they had not been able to pinpoint the problem, Skip suggested I bring the car back during the week for further diagnostics with their regular crew. Except for an oil and filter change, $25.50, I was not charged for their work. During this trip I met Dean, who seemed to be one of those guys who keeps the service wheels humming, and I discovered that we had several things in common, including a fondness for sailing and a love of God and country. Here is a man with a heart to serve others, and I got the feeling the whole dealership was like him.<br><br>Wednesday of the next week I was back. Leslie was my service advisor and in a couple of hours my car was all fixed up. The solution? A new set of plugs and wires. I appreciated being able to speak with the mechanic who did the work, as he answered some of my higher level technical questions. One last thing I should tell you, which turned out to be a very pleasant surprise and a wonderful way to cap a thoroughly enjoyable experience. Leslie told me that because of an error in recording my mileage on the first visit, they had calculated my invoice based on it being under warranty. Since this was their error they would leave it that way. My bill was $75, instead of what would apparently have been $300.<br><br>As a footnote, I stumbled across this website by happenstance, but it is my belief this was no coincidence. Although my fingers are typing this, a higher just and gracious hand is always at work. Johnny Torrey - St. Petersburg, Florida.

The dealer never responded to me and I never received an - Matt

The dealer never responded to me and I never received an email or phone call. Nothing.

The best experience - Barbarisa

Moe thank you for all your help your company is first class, you are very professional and To the point , There was no hassle no brain damage like most dealers. I could not have been more pleased with the way the sale went,I can't say enough about the way Moe handled the entire process Great job Moe I did purchase the 2003 Astro van also the vehicle was in great condition as specified I will be purchasing from you again Thank you Moe!!!!

Finally......... - ashmia

After shopping for about a week and a half, I feel that i got lucky when i walked into Sunshine Auto....talk about a friendly greeting....the children were both given balloons and popcicles while we walked through their nice inventory...different types of cars in all price ranges...knowlegable,polite, and friendly staff that made us feel welcome and relaxed.....no high pressure sales tactics here....financing was our biggest worry, whereas we were told we couldnt get approved by all the other dealers we went to, but just like the salesman said"thats why i have white hair, so that you dont have to worry about that part"...sure enough, in a short period of time, they had us approved on several really nice vehicles and WE got to choose which one we wanted.....we were not forced to put down all of our money and our payment is within OUR budget...THANK YOU SUNSHINE AUTO, and "Beau the WonderDog" was great too...he kept the kids entertained so we could buy our car....we"d recommend Sunshine to everyone thats tired of the usual used car dealed B.S......these guys care

Scam Artists - gshaymercedes

Went to dealer to buy a car. Because I would not take the car the wanted me to, they repeately ran my credit in the ground. While I was there, young lady came in said they reposssessed her car for $25 late fee. Police suggested they give it back but they had stolen all her belonging from her car. These people are no good and low down.

Reached out to dealership twice about a used truck they - I miss having a truck

Reached out to dealership twice about a used truck they had advertised with no response. Will take my business to were they would like to have my business.

Mr.Link - Brittany

I was turned down by several dealerships but I went to Taylor's and Mr.Link helped me out tremendously! I recommend anyone to buy a car from Taylor's.

Julia Martinez - Julia123

Terra Firma offers you a great opportunity to walk out of the dealership driving the most appropriate vehicle for your needs. The owner and Brenda works very well together and they will look up to your best interests to solve your transportation problem. Even the mechanics working in the back are consistent with their services no matter how many times you will go back to them with any concerns. Therefore, I will highly recommend Terra Firma to you!

Failure to Disclose Structural Damage - James12

Auto Port sold me a vehicle with known structural damage even though CarFax showed clean. This information was never disclosed. Do not trust this dealer.

Stay away from these guys - biggirl

they have a D with the bbb.They had to take car back 2 times 1 day after getting it they put gps on car

Easy sale. - theheadleo

Easy sale. Jesus was very polite and professional. Remained true to the price posted online. They even take debit cards!

Great experience, very honest and ethical dealer, I will - Mcninehaus

Great experience, very honest and ethical dealer, I will see matt for our next vehicle. Clean late model vehicles

Great experience! - clarabethferguson1

Great experience! Eric was a pleasure to work with and it was quick and easy.

Saturday, 01/26/13, I traded my 2000 Jeep, for your 2006... - srlundy

Saturday, 01/26/13, I traded my 2000 Jeep, for your 2006 Jeep Commando,(which is nice), after purchasing this vehicle, I realized with the help of my credit union pulling up the NADA that I was overcharged and didn't get the full benefit for my trade in.Nada show for a 2006 Commando,12,125; rough trade,$7225, ave trade, $8325, clean trade,9225, so now I feel cheated, with this overall with everything should hv end with me being finance $16000, not me end of paying 23,000 or more. So my credit union want finance me because I was over charge. If they,'re not willing to finance my vehicle @ a low interest rate, what you think the bank or whoever you get to finance this vehicle I purchased? That 7percent rate that we did in the contract might end up being, higher & I lose again. I guess I should have done my homework with this company. I'm disappointed right now in this company & myself for not doing my homework.