If I could give less than 1 star, I would. - enana43
If I could give less than 1 star, I would. I DO NOT recommend this dealership. We purchased a vehicle for this dealership, and within HOURS (after only driving for less than 30 miles), the car stalled, would not accelerate, and we could not change gears. We reached out to them, and they arranged for a tow truck to pick up the vehicle (for which we were very grateful). While the tow truck driver placed the car on the tow truck's bed, we observed transmission fluid on the floor. Three days later, they told us that the problem was that the transmission drain plug must have fallen off as it was missing. TWO days later, the engine and the tire pressure sensor lights turned on. We took the vehicle to our trusted mechanic and discovered the following issues:
-The transmission gasket is leaking.
-Failed catalytic converter
-Bad breaks (left front almost metal to metal)
-Worn shocks
- New tires are needed, along with two new tire pressure
sensors.
-Observed the passenger front tire assembly and the headlight
are in a much newer condition than the rest of the car, with
markings on the nuts and lines where they need to be re-tinted
after a replacement. The mechanic suspected the vehicle was
in an accident and was not reported.
-Also, suspect the odometer was disconnected or replaced.
Therefore, the recorded driven miles are inaccurate, and the
car has way more than the 45,560 miles reported.
Overall the car is in worst shape than we initially thought. Being a 2017 Hyundai vehicle with 45,560 miles, we expected the car to be in a much better condition. Yes, it is a used vehicle, and a few issues are expected (oil change, breaks, and possibly tires), but not a replacement of the catalytic converter, the transmission leaking, new shocks ,or a car with a fraudulent odometer and an undisclosed accident.
We contacted them again to return the vehicle or at least cover some of the repair costs (in total, over $5000). They entirely refused and did not want to work with us, claiming that they did not know what we had done to the vehicle since we purchased it. We have only had the car for ten days, 3 of which were in their possession, and have driven at most 70 miles (50 of them to drive from the leadership to our residence). We suggested taking it to their trusted mechanic or a Hyundai dealership to confirm our findings, but they refused. They do not inspect their vehicles before they are sold.
DO NOT BUY from this place.
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