2,068 Florida Used Car Dealers

I just purchased my third used car from Victory Auto - Max B.

I just purchased my third used car from Victory Auto Mall. My college-aged daughter accompanied me this time. She needed a safe and more reliable vehicle. The experience of purchasing a used KIA at Victory Auto Mall was truly reflective of its expressed objectives. Casey, a young, respectful and pleasant individual greeted us, demonstrating "people skills" which far exceeded so many. After vehicle options were explored and decisions made, the next person was Mohammed (aka: "Mo") who is the "finance guy." This is where challenges are typically revealed. "Mo" expertly researched every possible approach and, with my daughter present, patiently explained the dynamics of financial options and solutions. As a father himself, he understood and we concurred this was a "life skill" experience for her. "Mo's" extremely positive approach toward customer service was exemplary. Once a viable and mutually beneficial financial solution was achieved, there was "Joe." His role was to finalize the required registration and financial documents. He was meticulous and patient in clarifying any aspect. I was humbled and impressed he remembered our previous transactions which date back over several years. Finally, a special "salute" to "Radamas;" Service Department. His diligence ensured timely agreed upon adjustments were made. When my daughter received the keys, the vehicle was at its optimum of cleanliness, safety and security. It was a used car but "tip-top;" front to end. Victory Auto Mall does not meet the generally-held (cautious) expectation of a used car lot. It is atypical. From my experiences, Victory Mall has proven to offer reliable and affordable choices in a friendly and personable manner. I've read some of the long-time reviews. Perhaps a challenge is that some who visited wanted French champagne while on a "Kool-Aid" budget. Attitude, behavior and realism as to one's financial capabilities coupled with direct and honest dialogue go a long way. It did for me. For my part, I walked away with a sense of "victory" for the purchase of a safe, affordable and reliable car for my daughter while the transaction and experience established new acquaintances and reinforced my impression that the folks at Victory Auto Mall are genuine people who mean what they say about being a "leader" in automotive services.

BUYER BEWARE! - NRaimonda0928

BUYER BEWARE! My son and I drove an hour and a half to Tampa to test drive/purchase a 2014 BMW that we saw on both True Car and Cargurus. The price was $18,425.00. We went thru the process of test driving, and decided that we wanted to purchase. When it came time to sit down with Roger and go thru the numbers, all of the sudden the price for the car went up by $2,000.00. I asked if this was after the dealer fees and taxes, and he said no. Then he went thru a speil about how much he had invested it the car. So that's my problem, how? Bottom line, he is attempting to swindle customers with a bait and switch. This is false advertising and he knows it. I'm surprised that TrueCar and Cargurus allow this to take place. Their reputation will be impacted as well by this type of behavior. Needless to say, we moved on to another dealership to find our car.

This place doesn't have integrity for customer there all - Mud mf

This place doesn't have integrity for customer there all about money. There cars aren't properly inspected I had a car that needed a major repair 21 days after purchase couldn't afford the maintenance pack because most of my down payment was used for dealers fees and taxes. Eddie mercer said they would pay a portion of the repair not full amount. Maybe 500 to a 2,157.33 repair. I asked couldn't we get me in a cheaper car that ran better they wanted another 2 or 3 thousand down. I asked why the car the sold me was more expensive. They said the down payment went to taxes and fees. They wanted me to pay a new down payment to put me in another car. This meaning they wanted me to pay taxes and fees on 2 cars but I'm only purchasing one? This has ruined me buying a used car off a car lot if you go to Eddie mercer I wish you best of luck!

DRIVETIME OF PENSACOLA IS THE VERY BEST PLACE TO BUY A CAR! - Lisa N.

DriveTime of Pensacola, Florida is the absolute BEST place to buy a car! Brandon is SUPER-MAZING and he was HONEST and UPFRONT from the very start and through the entire process. He was true to his word and we never felt any pressure whatsoever in buying a car! He made it easy and such a pleasant buying experience. We had some hurdles to overcome and some hoops to jump through in order to get the car that we wanted and Brandon guided us through every step of the process. Brandon kept us informed and kept the communication lines open and we felt he was with us every step of the way until we were finally able to sign on the dotted line, get our keys to our new addition to our family...our Hyundai Sante Fe and Brandon made it happen! We couldn't be HAPPIER and we couldn't be MORE PLEASED with the EXCEPTIONALLY EXCELLENT Customer Service and Attention we received from Brandon. We are forever grateful to Brandon and to everyone at DriveTime of Pensacola, Florida! Everyone was very pleasant and helpful! Brandon went above and beyond! Thank you so very much Brandon! You are the VERY, VERY BEST! You're a Keeper! Please tell your wife Thank you! Kiss that baby girl for us! We love you Brandon! If anyone out there is wanting to buy a car....DriveTime is the place to buy your next car!! You will be treated right and DriveTime will have you driving in no time! DriveTime of Pensacola...go see them and tell them we sent you...it will be one of the VERY BEST decisions you ever made! Stay safe and stay healthy! Grady and Lisa Nichols and Family

Jay was our salesman and we are happy with the services - Openblue97

Jay was our salesman and we are happy with the services we received from him the manager as well as the finance department. Jay make you fell like are part of the family

Our son's first car was purchased with Karim, at Winter... - Richard

Our son's first car was purchased with Karim, at Winter Park Auto Mall in August 2020. Our son, a student from Canada studying in the USA , picked up his car and all was ready as Karim had specified. The service was impeccable and reliable. The contract for the sale was well executed and all perfect. Follow-ups were done professionally and in a timely fashion. Karim is a reliable person; a reliable dealership . Our son and us (as parents living in Canada) felt extremely comfortable dealing with Karim,(even from afar) as he gave us confidence. We strongly recommend this dealer based on our own experience.

Great customer service! - Krystal happy customer

I purchased a 07 impala that is absolutely beautiful I might add...they were very help full with getting me into the car I wanted. They were fast and hassle free. I never felt pressured nor was I talked into anything besides the car I wanted...not to mention did everything they could to get me in that car that day! Since the purchase I have had a leak and even though they were a buy here pay here lot and the car was as is they even went above and beyond to fix the problem! I would recommend anybody to this place they are great!

Freaking amazing - Divinity

I haven't Finance in a very long time when I went in to this dealership they instantly let me know I could be help without even going through the process let me tell you something these people are amazing they made me feel so good I have a beautiful vehicle and they work with my budget I recommend them to anybody

Joe was an honest, no frills salesman. - tatisaya93

Joe was an honest, no frills salesman. Pricing was fair and all fluids and air filters were serviced before purchase. It was my first time buying a used vehicle without warranty, so I was a bit nervous. But the car I purchased has had no issues and I am very happy with the buying experience!

I rarely write reviews, but Alma car sales definitely - Sara T

I rarely write reviews, but Alma car sales definitely deserves one. We couldn’t have been happier with the service. Fausto took great care of us, he was very professional, knowledgeable, and responsive. He granted us a great price for value and even made sure to make me leave with a full tank. I’m very happy with my purchase. We’ll definitely return in the future.

We purchased a Ford F 150 in November 2022 from - jenwudup

We purchased a Ford F 150 in November 2022 from Enterprise. A little over a year and a half later we have a blown motor. This is a 2020 and we spent around 38k for this truck. Now we will most likely have to spend 15k for Ford to put in a new motor. This was a known problem with these motors that enterprise should have known about when they sold us this truck. They have basically said this is your problem not ours and asked me to remove my negative review from Google. Buyer beware.

This dealer was very dishonest. Their BBB rating is an "F" - Cman

I worked with Bryan, who listed the vehicle on Ebay as "clean", "no known issues at all!", and "NON-SMOKER": Let me give you just a few of the problems I found: 1. Cruise control doesn't work 2. Broken front bumper (vs. listing that it had just a few minor scuffs) 3. Driver window will only slide down a 3rd of the way and won't fully slide back up (needs to be pushed with hands). 4. Heater isn't working (heater hose was gone) 5. Numerous cigarette burns on the driver's seat, in the back and ceiling upholstery (amazing for a "non-smoker's" car) 6. Extremely bald tire with no tread at all, and the rest in very bad shape needing replacement. 7. Right blinker not working. 8. The master window controls from the driver don't work the rear windows. 9. Power door locks don't work 10. Rust in the rear seat bottoms (the title was clean, but it makes me think the car was flooded somehow) 11. Passenger window trim separating 12. Dashboard compartment door missing 13. Cigarette lighter missing. 14. No spare tire 15. Right rear tire size and hubcap were different than the others 16. Car pulls hard to the right 17. Back rear window won't slide up from driver's switch (works only from back switch) 18. Never sent me the temporary tag he promised to send The car was listed on Ebay and had photos (lighting and angles hid conditions), so I made a bid based on their listing. The dealer said to send him the deposit via PayPal, but I was unaware he took me out of Ebay, where I could have at least made a negative review. I made the mistake of signing the paperwork sight unseen and bought “as is”. The car was shipped to me. Once I saw the condition, I made several calls and emails to fix the bumper, take the car back and/or to at least discuss options, but Bryan never responded back. Their Better Business Bureau (BBB) rating is an "F" with 24 bad reviews, and the dealer has not responded to even one of those complaints. After MB gets your money and "As is" signature, they cease communications. They are definitely not a reputable dealer.

GREAT PLACE TO GET A CAR TRUCK OR VAN THEY WILL SAVE YOU... - GULFCOASTJOHN

GREAT PLACE TO GET A CAR TRUCK OR VAN THEY WILL SAVE YOU MONEY THEY ARE FUN TO WORK WITH WE SHOPED ALL OVER AND THEY BY FAR HAD THE BEST PRICE

Freddy Lopez sold us our 2014 Nissan Frontier Pro Max. - Rayvilla5

Freddy Lopez sold us our 2014 Nissan Frontier Pro Max. Fantastic and personable. Highly recommended.

Bought my dream car! - Vicboe

Amado was extremely helpful as he worked with me and got me the best price for the Corvette. He made everything super easy for me and the car was exactly as described online. Now I'm driving my dream car, thank you!

Driving Again - Errika25

Darrell and Jose helped me out a lot, they went above and beyond to have me driving off their lot in a car. They was determined to get me in a car. And they did just that. I GREATLY APPRECIATE THEIR HARD WORK and their dedication they applied for me. Most of all I HAVE A CAR THAT I WANT NOT WHAT THEY WANTED ME TO HAVE......... THANKS TO YOU GUYS AT 1st Coast AUTO SALES

no preasure sales people and helpful - jim

From the time I arrived was greeted by Patrick, he was very and helpful. They have a very nice selection of cars, I was looking for a mustang GT 05 and newer they had 3 to choose from. Patrick was able to get in a 2007 mustang GT with only $1500 down every other dealer wanted $2500 or more down, I drove away that same day in my new, I am soo happy, thank orange city motors for making it happen.

From the initial phone call they treated me with respect - JohnYScsd

From the initial phone call they treated me with respect and I felt valued. Tanesha worked with me for 2 hours to find the right fit for my budget . I drove out of there with a new vehicle. Recommend to everyone .

Don't walk!!! Run! Promises forgotten once they have your $$ - Thia375

My understanding in life is that you can't make everyone happy, being in the sales business for many years myself, I understand that. Retiring at any early age than most perhaps displays my ability to adapt to different kinds of people and situations that ended positively for the most part for both parties involved. Anyhow, this instance was way different then any other car dealership purchase in my life. I purchased a used luxury vehicle with relatively low miles for its year etc. that is in relatively fair/good condition.The great price is what brought me into this dealership. The too good to be true concept was challenged in this situation... The external body with some unexpected imperfections (non disclosed) i.e., clear stickers where the auction stickers were or transport stickers were on the lower side panels of the vehicle on both sides were left and will have to be professionally removed. Before the sales contract was signed an additional key (cost to have one made by dealer cost --$500.00- which will get into detail later on, front emblem (which didn't come for that year) which I paid $25.00 for on my own and the car was supposed to be cleaned inside and out which it wasnt't ( had to hire a professional which cost me $135.00) to clean. A wheel tire cover cap was missing on one tire was missing. Unfortunately they only sell them in 4's, s I had to buy them for $50.00. There is also a chunck missing from the drivers mirror (cosmetic on drivers side - someone hit it and it's not covered under warranty ). A used replacement mirror for $150.00 plus labor cost to install is undermined at this time. The usb cord didn't come with the car (another additional fee) but necessary to connect your iPod. Finally, the key fob which costs $500.00.. (0nly disclosed that one key was available after we signed contract). So in your opinion, after making numerous calls with no promises to make it right ...with 1 request for an additional key to be provided which the sales manager or salesmen , Oscar, promised to call auction to get it for us with no response. So primarily that great price that attracted me to get there in the first place doesn't seem so appealing anymore after this experience. These people are evidence of why car salesman have bad reputations. I wouldn't have had so much of an issue is these issues were disclosed prior to the signing. Of the contract, but they tried to hide them and made empty promises to fix them which they obviously didn't. I left me sick to my stomach a horrilble.. Poor business ethics and practice. I wonder who is writing these reviews..family member, friends. One person can make a difference and I am reporting them to the better business bureau for investigation of illegal business practices.. I am sure I am not the only person this happened to...protect yourself...god bless

Erica was very helpful and friendly excellent service - Tink151

Erica was very helpful and friendly excellent service I left with a smile very happy I recommend her. thank you very much Marie Bascom. And Donnie McCoy

Just bought a 2010 Toyota Corolla Sport. I am telling all... - Torres3

Just bought a 2010 Toyota Corolla Sport. I am telling all my friends to go to Coastal Auto Ranch I had a great experience at this dealership. Definitely reccomend!!

New purchase - Niles124

Easiest car buying experience ive litteraly ever had jacob was on top of stuff from the very first email will recommend to people in the near future

We traveled from Reddick to Leesburg for our 2008 GMC - ellenbeagle99

We traveled from Reddick to Leesburg for our 2008 GMC Yukon Denali. Chris was a joy to work with and we worked out a fantastic deal. Connie in the office made the paperwork easy. Boss the Bulldog is the best mascot we have ever seen. We will surely enjoy our "new" vehicle from J & M Affordable Auto.

Usatisfactory - Salsa

This is my 2nd review. The 1st was a 5 for the salesman w/no pressure which helped. As far as follow up, once they receive their money from the bank for your car, they could care less. I have attempted to get my car touched up as I was promised by my salesman Robert, but no response. It's been now two months and they won't even respond when asking about my Tags. Not dependable once they get their monies.

Although overpriced, very courteous and patient. - Jake194

Although overpriced, very courteous and patient. I was vey satisfied with the assistance of the financial officer (Jeff)

After looking for weeks for the right truck from the - Southern Fab

After looking for weeks for the right truck from the right dealer I finally found what I have been looking for. From the first interaction with the Sales Manager Chuck who seemed a little young to be in that business I was pleasantly surprised to find that he actually knew more about trucks and more important the truck that we needed than anyone else we have talked with. Not only did he sell me a truck with less miles and a year newer than the other places for a cheaper price but he also did not charge me a dealer fee nor try to upsell me on anything else. And he had it delivered for FREE! A true sales wizard and we will look no other place from now on when needing a commercial vehicle. THNAKS CHUCK!! :)

Well let's start off with taking back any positive review - R23

Well let's start off with taking back any positive review I have given them. Make sure you do your research on the vehicle you're planning on getting. Make sure that the description of the vehicle you are getting is accurate and make sure that it is the current trim. You don't want to pay for a more expensive model when is just a base model. You will be treated like they will give you the world but once you have purchased a vehicle you will be casted out and dropped just like Lucifer. The first thing you need to do to your vehicle is take it to get it inspected by a trusted ASE certified mechanic. Do not waste time since you only have 7 days. Keep in mind that they are quick to throw that ASE certified mechanic stuff in your face. But those same ASE certified mechanics they claim to have miraculously missed a leaky drive shaft. Don't trust that warranty they give you because you will end up like me. Going on my second month of owning my truck and I have only driven it 120 miles. It's been sitting at a dealership the whole time. Contacted enterprise car sales TAMPA numerous times and is crickets. Manager said if anything went wrong he will take care of that... well not the case. So two car payments in. No car to drive. No response from enterprise. Very disappointed.

Don't buy here - Ryjk

Stay away from these scammers especially Alfredo the manager and Maria (salesperson) these cars have been in accidents and that's why they are a little less.

Quick, easy, professional. No pressure. Truly, car buying... - Barb

Quick, easy, professional. No pressure. Truly, car buying without the hassle. Definitely would recommend to anyone.

Friendly & Professional Staff. - dmars

Friendly & Professional Staff. I had questions about our bill & they were patient with me & helped me understand it. Facility was easy to find. It was very clean inside and out.