36 Florida Subaru Dealers

I have been a longtime customer of Step One Subaru (FWB) - Ortho_trauma

I have been a longtime customer of Step One Subaru (FWB) and have purchased 9 vehicles over 20 years. I have never experienced anything but smooth and considerate sales support, congenial and effective service, and I feel as if I have come to know many of the personnel as friends. Strongly recommended! These are nice people who care about doing good work.

Do not buy or take your car to this joke of a dealership. - The Truth Be Told

Do not buy or take your car to this joke of a dealership. Just add my negative review to one of many on this site. Our two month ordeal with Proctor is too lengthy to really go into detail but just suffice that we attempted to get Subaru North America involved. To no avail. I will not stop until I know I have left negative reviews on every site available after going through what we went through with this unprofessional and unscrupulous dealership. Don Monda didn’t even have the guts to call my husband back after “looking into “our complaint to tell us he wouldn’t be doing anything further for us. He just sent an email. What a coward and joke of a manager. Shame on Subaru and Shame on proctors.

Great service, professional, courteous, attentive, no - Xavier

Great service, professional, courteous, attentive, no pressure. Salesman Miguel and sales manager Gabriel went above and beyond my expectations.

Ryan was an outstanding salesman! - lindaboriedugan

Ryan was an outstanding salesman! Rate his work ethic 10 out of 10! I would highly recommend this dealership and go speak to Ryan if you wanna buy the car!

I came into this dealership knowing exactly the car I... - Jtorres2016

I came into this dealership knowing exactly the car I wanted. I took the car for a test drive and to double down on my purchase decision. loved the driving experience so much that I put a deposit to hold the car. It was near closing time and I would not have enough time to finalize the purchase, so I made an appointment to come back over the weekend. I basically fell into the lap of the sales representative and she was so indifferent towards me. I ignored the subpar customer service because I figured it was late and I'd be back anyway. Before I left, the sales person informed me the details of financial institution that I had been approved with and the interest rate and loan term. I went home and shopped for a new insurance coverage policy and entered the financial institution information that the sales representative had provided. The next day, she texts me to let me know that when setting up insurance, to provide the right lien holder information- and it turns out it was a completely different bank. Not knowing if I should trust what this sales person was telling me, I decided to call the business operations manager to get the information directly from the person who might know best. He confirmed that I was approved through Bank B and not Bank A. I explained that I had used Bank As information for the insurance since that's what the sales person had told me before. He deflected and said that the sales person wouldn't know which bank I was approved with. I let it go and figured I'll just fix the bank info with the insurance company, easy enough. I then received a call from sales person, she was erratic and accused me of lying to the business operations manager about the incorrect information she had provided me. I explained to her that she had explicitly told me, in person, who the approving bank was, the loan term, and APR and that I couldn't possibly have imagined the information she relayed. Instead of admitting that she had made a mistake, she continued to huff and puff at me, and even raised her voice at me as if I were a child. At that point, I'd had enough- I really wanted the car I had picked out but I could not work with someone so unprofessional. I requested to conduct business with another representative who might treat me better and she continued to huff at me. She said her manager would be calling me back and rudely hung up on me. At this point, it breaks my heart because I really loved the car I picked out, but I'm debating if I should conduct business with such rude and unprofessional people.

This dealership is excellent and deserving of the highest - kaplan777

This dealership is excellent and deserving of the highest praise. It far surpasses any other dealership that we have ever dealt with in the past. There aren't enough superlatives to describe the quality of service that we received from Cesar and everyone else at the dealership. Polite, knowledgeable, helpful, honest, pleasant, and accommodating are just a few. The entire transaction was smooth and hassle free. We purchased a fabulous car for a very reasonable price and were 100% satisfied with the entire sales and purchase process.