44 Florida Volkswagen Dealers

I had an outstanding experience at Hanania Volkswagen - Red

I had an outstanding experience at Hanania Volkswagen Orange Park, and I want to recognize Taylor for truly exceptional service. From start to finish, Taylor was the definition of professionalism. She went above and beyond to ensure I was taken care of, answering every question thoroughly and making the entire process smooth and stress-free. What really stood out was her commitment—she worked closely with the finance specialist and other members of the dealership team to get me the accurate information I needed, without hesitation. The finance specialist, AI and manager worked to get me the APR I was satisfied with. In a process that can sometimes feel overwhelming, Taylor made it feel easy and transparent. Her customer service, attention to detail, and genuine dedication set her apart. I highly recommend Taylor to anyone looking to purchase a vehicle—she will absolutely take care of you.

The service department was fast, efficient, and friendly. - Steph G

The service department was fast, efficient, and friendly. We especially appreciated the attention to detail that was given by our service technician, Brandon, who went above and beyond to meet our request!

Very pleased with Kristan and her team for the quality - mark

Very pleased with Kristan and her team for the quality they provided me with my yearly maintenance. I will always reccomend Volks of GVL for quality autos and service.

Excellent service . - WALD5

Excellent service .. Good communication. On time delivery. Did not have to wait for help, great coffee.

Very pleasant & efficient service Car serviced - N726cc

Very pleasant & efficient service Car serviced promptly Yunior was helpful & very knowledgeable on the car issues Congrats to Karen greeting customers kindly with a warm smile

Buyers Beware I had an extremely disappointing - billy954rr

Buyers Beware I had an extremely disappointing experience with Tom Bush Volkswagen that I feel others should be aware of. I purchased a 2015 Silverado and provided all requested documentation at the time of sale so they could process my Ohio registration. I was told there might be a slight delay since I still had a North Carolina license, which I understood since we recently moved to Ohio from NC and have had a chance to get an Ohio license . However, things quickly went downhill. I flew in to pick up the truck on December 19, and since then it has been one issue after another. My first temporary tag expired on January 16 with no update. After reaching out, I was issued a second temporary tag and told they were “working on it.” That second tag expired on February 22. Only then was I told I needed to resubmit documents—and that getting an Ohio driver’s license would “help.” I immediately went and obtained an Ohio license and resubmitted everything on February 25. Now the truck has been sitting undrivable for over two months due to their failure to complete the Ohio  registration process on their end.  Meanwhile, I’ve been making loan and insurance payments on a vehicle I legally cannot drive. Communication has been just as bad. Multiple calls and voicemails to Jeremy have gone unanswered. Calls to the General Manager, Jim, have been dismissed by simply transferring me to voicemail without even a conversation. Completely unprofessional. At which point I had to call with my number block to get Jim the General manager to even answer.    If you’re considering buying from this dealership—especially out of state—be very cautious. The lack of follow-through, communication, and customer service has been unacceptable.

I was looking for a replacement vehicle for my 2024 - cynthiarye68

I was looking for a replacement vehicle for my 2024 Subaru crosstrek that would be easier for me to get in and out of because I have some physical limitations due to a health problem and my age. I bought the 2025 VW Taos because it was easier to get in and out of and it was in my opinion easier to drive. However I quickly discovered that it did not have the safety features that I had gotten used to on my Subaru. Also the financing was difficult and I was not given a reasonable interest rate on the loan compatible with my credit history and ability to pay the loan. This was eventually resolved by the finance representative. When I told the salesman I wasn’t happy with the Taos he tried to push me into a more expensive vehicle without even finding out why the Taos did meet my expectations. It was high pressure get more money from me. The car ended up in the service department because of a minor problem but even the service manager was condescending and unable to do any effective problem solving. He actually said to me “the car doesn’t drive itself” This was very disheartening because it was very difficult for me to handle what became an escalating and stressful event. I felt disrespected as a returning customer who had previously been treated well to what became a nightmare to me of what seemed to be predatory sales behavior and insults to me as not being financially worthy. Any one of these problems would have been unacceptable to any reasonable person but with my health problems and lack of ability to understand such behavior I became increasingly frustrated and angry. This to me was totally unnecessary and I did not find one person at the dealership who tried to understand the problem except the finance representative who was able to treat me rather well. I had previously communicated by email with a sales manger about helping me into a suitable vehicle but found him to be on board with the greedy salesman who wasn’t listening and instead was trying to turn an unfortunate misunderstanding into his own financial gain.

I purchased my Volkswagen Jetta in January 2023 at - Monica B.

I purchased my Volkswagen Jetta in January 2023 at Capital Volkswagen, and received excellent and courteous service there from Will Singleton. Mr. Singleton assisted me with the purchase in a very friendly and professional manner, answered all of my questions, and provided great guidance. I highly recommend this dealership based upon my experience as a buyer with Mr. Singleton.

My experience was really great. - caroline.aime91

My experience was really great. My sales consultant Widler Fanatis was very kind, friendly, honest and showed great professional skills. I will share my wonderful experience with my friends, colleagues and family members and refer them to Gunther VW to be a part of this amazing adventure!

My wife and I purchased a vehicle from Volkswagen of New - TAYLORPARKFOOTBALL

My wife and I purchased a vehicle from Volkswagen of New Port Richey in September of 2024. We had multiple issues with the vehicle from day 2. After attempting having it serviced multiple times we reached out to Wesley Copeland, sale manager to see what we could do. Long story short, Wes went above and beyond, reaching out to Volkswagen himself and working with them to help us find a reasonable solution. Today my wife and I left with a brand new 2025 vehicle and I couldn't say enough about how great Mr. Copeland and Volkswagen of New Port Richey are. They absolutely stand behind the products they sell and put the customer first. We were also assisted by Gali Balter who is one of the most product knowledgeable sales persons I have ever dealt with. If you are looking for a vehicle I would highly recommend Volkswagen of New Port Richey and Gali Balter, a knowledgeable and down to earth person that will not only help you find the car you are looking for but will also be able to teach you all of the ins and outs of the vehicle. I always buy new vehicles and had never had an issue in the past and when I did Volkswagen of New Port Richey really stepped up to make things right! An amazing team and great experience!

Ryan was an outstanding salesman! - lindaboriedugan

Ryan was an outstanding salesman! Rate his work ethic 10 out of 10! I would highly recommend this dealership and go speak to Ryan if you wanna buy the car!

Beware of price! - SBF

Beware of price!! Purchased this vehicle from this dealer some years ago, called for cost of replacement battery as it suddenly died, cost quoted $750...I challenged this, I was told it would take 4 hours labor...why are VW technicians so inept I asked? I was told the battery was under the drivers seat and it takes that long to remove. I Had it replaced at my local Tires Plus auto store, $348 total bill, labor cost, 1.5 hours! Buyer beware!

I took my 2024 Atlas Cross Sport to have the tires - Jksjeff5

I took my 2024 Atlas Cross Sport to have the tires checked for loud road noise. With only 29k on the tread. While I anticipated a call from the service department, to confirm I needed new tires. I was wrong. It was unusual case of a bad wheel bearing fully covered on the warranty. 3 hour turnaround! Thank you Brent Petley For listening.