134 Florida Volkswagen Service Centers
Great. - VW Owner
Great. Jon made sure me and my wife got the best deal and took care of us letting us know about our issue and even though our vehicle was out of warranty, that VW would still cover it being it was a known problem. Appreciate the honesty - most dealers would have told us we're screwed and made us pay 100%, but he went to bat for us - super dude and honest seller - my wife's vehicle issues have gone away now - many thanks!
Top Reviewed Service Specialists At This Dealership
Service Advisor
A great dealership. - Kamikaze Kate
A great dealership. The salesmen and financial person here at VW St Augustine were very easy to work with. No pressure like other dealerships.
Service & Parts Director
My advisor, Tom, was excellent. - Tod Highfield
My advisor, Tom, was excellent. Very personable and professional. Workmanship was top notch. Good communication throughout the process.
AutoNation Collision Center did an excellent job, and the - yesjimenez305
AutoNation Collision Center did an excellent job, and the work has a lifetime warranty. I am happy with their service because my car looks brand new.
Very professional staff. - Michael
Very professional staff. Kept us informed of supply chain delays. Performed repairs in one day after3 week supply issue.
I have taken my car to Napleton VW of Orlando several - Sutadarkside
I have taken my car to Napleton VW of Orlando several times over the past few years for a reoccurring issue. Each time the service staff have been professional, kind, and helpful. Roger has gone above and beyond to make sure that I and my car have been taken care of properly. Occasionally I have had long waits for parts to come in, but that is not the fault of the dealership or of the people working there, just a reality of current times. I will happily continue bringing my GTI to Napleton of Orlando for any future service needs.
Greta service! - KLI0
Greta service! They made sure I was updated at any progress. It was completed early than expected.
5 stars. - flandersons
5 stars. The service was performed promptly without any issues. Ovik Kog was an exceptional Service Advisor.
Very happy with the communication (starting from the - nandaalves10
Very happy with the communication (starting from the phone call to in the person contact) and the service made.
Great collision center to work with. - Denise
Great collision center to work with. My estimator worked with my insurance for the supplemental (hidden) damages found during the repair. You cannot tell I hit a deer with my truck. Quality of the workmanship is topnotch. Cindy and Tom are always a pleasure to work with.
Great service, the technician was informative and - Ibn
Great service, the technician was informative and provided helpful feedback regarding my vehicle. Answered all my questions.
5 Star service, the mechanic is professional and very - josemo69
5 Star service, the mechanic is professional and very helpful. Thank you for all your help
I went in for a service appt on my 2020 Atlas and left - Danielle.daniels
I went in for a service appt on my 2020 Atlas and left with a 2025 Atlas. They were very nice and accommodating . They weren’t super pushy and did their best to work with me.
The sales guy is very helpful and nice. - MC
The sales guy is very helpful and nice. We decided to buy the car right away
VW Service Advisor
Service Manager
Edward made the process quick and simple. - baileyottman
Edward made the process quick and simple. He was able to get the situation handled in a timely manner, and was super helpful with providing me with information on my warranty.
Service Consultant
Parts Advisor
The service team here is absolutely wonderful! - AlexaC0
The service team here is absolutely wonderful! I have serviced all of my vehicles here for more than 5 years and have had the opportunity to interact with many of their team members. They provide exceptional customer service and everyone is knowledgeable and good at what they do! My service advisor Caleb communicates well, is knowledgeable and treats us like family. Carlos is a highly skilled technician and the quality of his work exceeds my expectations every time. Carlos educates us and keeps us informed about the health of our vehicles and completely takes the worry out of maintaining them! I can not speak highly enough about their service team, they're phenomenal.
Services were great, employees were friendly, they kept - FlanMan
Services were great, employees were friendly, they kept me apprised on what was going on and the car looked great when I got it backed. No reason to go anywhere else.
They did a first rate job getting my Mercedes back to - cecowan
They did a first rate job getting my Mercedes back to like new condition. Brian Rabinowitz gets an A+
After waiting 49 days for my car to be finished, I'm - pmeredith54
After waiting 49 days for my car to be finished, I'm pleased with the completed job. Because of the long delay, my car rental fees were exorbitant. Bill Strzelecki called me and thoroughly explained the collision repair process and issues while working with my insurance company. I feel better about AutoNation and I'm a satisfied customer.
I am very pleased with the work done to make my car as - Thigham
I am very pleased with the work done to make my car as good as new.
I have been a customer of Gunther for many years. - RK
I have been a customer of Gunther for many years. Kait is excellent. She explains things clearly so there are never any surprises. She greets you with a smile and is patient in answering any questions you may have.
Friendly and knowledgeable. - dpbicc
Friendly and knowledgeable. The service writers and manager or very accommodating after I went to the wrong dealership and was an hour late for my appointment. Just good people
Service
"Service Receptionist "
Chris Craft was very helpful through the entire process! - johnrankin54
Chris Craft was very helpful through the entire process! He was attentive and listened to all of the details regarding my repair. I would give him a 10 for 10 rating! I would use and refer this Dealer for service!
Great service overall. - Elkin Tamayo
Great service overall. Very professional Juan Campos was very informative, helpful, definitely he exceeded expectations!
I actually left happy! - sherryboca
I actually left happy! That hasn’t happened much when leaving car dealerships! I got the exact car I wanted, color and everything, and Yasmeen was patient and informative.
Very good experience every time that I have been to this - Chadperry1977
Very good experience every time that I have been to this volkswagen dealership and service and parts are also very good and all the employees are friendly
Shop Foreman
VW Parts Consultant
Best service! - BonnieVoirin
Best service! Always updated! Perfect work! I can say without a doubt the best collision center I’ve used! Very top notch people
Quick and friendly service clean easy easy to make an - edwardmurtaugh
Quick and friendly service clean easy easy to make an appointment technician prompt and friendly and did a great job
Danny is extremely friendly and hospitable! - Roll MDL
Danny is extremely friendly and hospitable! He is the reason I come to Lokey VW. Hospitality with a smile is Danny without failure! Thank you for all you do~ Best regards~ Calvin & Alyssa Goodwin
Excellent service, courteous staff, went out of their way - plbrand2280
Excellent service, courteous staff, went out of their way to give us a ride home an hour and a half away
Parts
Parts Manager