134 Florida Volkswagen Service Centers
Great collision center to work with. - Denise
Great collision center to work with. My estimator worked with my insurance for the supplemental (hidden) damages found during the repair. You cannot tell I hit a deer with my truck. Quality of the workmanship is topnotch. Cindy and Tom are always a pleasure to work with.
Tom and staff kept me informed about my projects process - kenboots
Tom and staff kept me informed about my projects process and exceeded my expectations. My car was done on time and looked amazing.
AutoNation Collision Center did an excellent job, and the - yesjimenez305
AutoNation Collision Center did an excellent job, and the work has a lifetime warranty. I am happy with their service because my car looks brand new.
Aaron Johnson kept me informed of the progress and was - ken
Aaron Johnson kept me informed of the progress and was very professional. Turn around time was sooner than expected.
I had my VW Jetta serviced here for a job I couldn’t do - BDVW
I had my VW Jetta serviced here for a job I couldn’t do at home. From start to finish, it was one of the best dealership experiences I’ve had.
Top Reviewed Service Specialists At This Dealership
Service Advisor
Very professional and always let you know what going on - Ladyred09
Very professional and always let you know what going on with your car and keeping you updated
I have taken my car to Napleton VW of Orlando several - Sutadarkside
I have taken my car to Napleton VW of Orlando several times over the past few years for a reoccurring issue. Each time the service staff have been professional, kind, and helpful. Roger has gone above and beyond to make sure that I and my car have been taken care of properly. Occasionally I have had long waits for parts to come in, but that is not the fault of the dealership or of the people working there, just a reality of current times. I will happily continue bringing my GTI to Napleton of Orlando for any future service needs.
They did a first rate job getting my Mercedes back to - cecowan
They did a first rate job getting my Mercedes back to like new condition. Brian Rabinowitz gets an A+
Excellent workmanship, courtesy cooperation and follow - vcamco6645
Excellent workmanship, courtesy cooperation and follow through with all resources without unnecessary delays delivering results when promised
I have always had my vehicles serviced by a dealership. - wolfieshodan
I have always had my vehicles serviced by a dealership. Upon moving to southern Florida I took the time to research for the best VW dealership in the area. I decided on Schumacher VW of West Palm Beach and have been more than satisfied with their service which over the years has included a number of different folks. Most recently I have dealt with Paul Jones who was extremely helpful in getting me in and out of the service department in a timely and professional manner. He was great to work with and is just one more example of the high standards that Schumacher VW of West Palm Beach continues to expect from its employees.
Super perfect job, really satisfying work . - Dagoberto Maldonado
Super perfect job, really satisfying work . Five star is my opinion . Thanks to Andres 100%
Service Manager
Our AutoNation certified technicians come to you with a - Michael F.
Our AutoNation certified technicians come to you with a wrench and a smile. Do what you'd normally do at home (or the office) — catch up on yard work or a favorite TV show, make dinner — while your vehicle is being serviced.!
Service went friendly, professionell and smoothly. - MT55
Service went friendly, professionell and smoothly. I would recommend it. Pricing of some services seems to be above average.
Service Consultant
Parts Advisor
After waiting 49 days for my car to be finished, I'm - pmeredith54
After waiting 49 days for my car to be finished, I'm pleased with the completed job. Because of the long delay, my car rental fees were exorbitant. Bill Strzelecki called me and thoroughly explained the collision repair process and issues while working with my insurance company. I feel better about AutoNation and I'm a satisfied customer.
I dont have the employee name but he did an excellent - rosner
I dont have the employee name but he did an excellent service. You should be able to get his name on your system
Constance Berrians was amazing from start to finish ! - s0811marie
Constance Berrians was amazing from start to finish ! Great communication assisted me through the process of what is to come next ! Very clear on detail ! ⭐️⭐️⭐️⭐️⭐️
First time visit for service on our 2012 eos. - The Hall's
First time visit for service on our 2012 eos. The walk thru video was great. Dennis called and texted keeping me up to date. Final cost was very reasonable!
I’ve been using Dominique Espada for nine years with my - Patti
I’ve been using Dominique Espada for nine years with my Volvo XC 90 they have been absolutely nothing but 100% courteous professional and a total pleasure to deal with. I highly recommend The dealership as they are nothing less than Top providers for the best product and service.
Very good experience every time that I have been to this - Chadperry1977
Very good experience every time that I have been to this volkswagen dealership and service and parts are also very good and all the employees are friendly
Shop Foreman
Jonathan took care of my car quickly and was very - SANDYBISCARDI
Jonathan took care of my car quickly and was very professional. He answered all my questions and was very patient.
Service Cashier
"Service Receptionist "
Adrian was so helpful and knowledgeable about the 2024 & - Sheila Ringenbach
Adrian was so helpful and knowledgeable about the 2024 & 2025 Atlas’ that I was considering. He was professional and communicated well when we were negotiating and ultimately got me into a new 2025 that I love! There was an issue with another customer wanting the same car I was looking at and he made sure to accommodate my comfort level and remained on task as we completed the trade-in process. I’d say his calm demeanor is an asset.
VW Service Advisor
Adriel was the staff working on my car after someone hit - puppydawg1992
Adriel was the staff working on my car after someone hit me and she was absolutely amazing. She did an awesome job making my car look like new again and she always kept me up to date on its work status. I would absolutely recommend coming to this shop if you ever need service done on your car.
The work was excellent. - Gary
The work was excellent. Fred Ellis did a wonderful job in coordinating with the insurance company. He was able to get the insurance company to do their part.
Samantha Torres Collision Estimator at the AutoNation - katechesen
Samantha Torres Collision Estimator at the AutoNation Collision Pembroke Pines Center was very Friendly and knowledgeable. Thanks for all your help.
Thanks to Reenie we are very satisfied with his - Robert/ Mary Ann Miller
Thanks to Reenie we are very satisfied with his experience, courtesy and excellence of service!
Very good. - sgt swede
Very good. Very good....phone system sucks....difficult to connect with service. But service was vey good.
Service Consultant/Advisor
Parts
Alessio was great. - Castillov2017
Alessio was great. His knowledgeable and expertise put me at ease when looking for my new tiguan. I went in looking and he made all the stars align and I left with a new car without any added stress, found at most dealerships. I will definitely be referring people to him.
Everything was handed fast and efficiently no issues very - Johnrr1988@aol.com
Everything was handed fast and efficiently no issues very polite and on track for the repair
Betty Griem took care of all paperwork. - raymondpriscille
Betty Griem took care of all paperwork. The collision center did repairs in a timely manner. She was very accurate on estimate of damage.
I was pleased with the Rick Case Service team; I had to - Rakkjanthony
I was pleased with the Rick Case Service team; I had to reschedule my visit which was a seamless effort. When I arrived I was met by my Service Advisor Beatriz Perez; she was fast, efficient, and informative. 5 star service!
SERVICE
SERVICE ADVISOR
CUSTOMER SERVICE RELATIONS