123 Florida Recreational Vehicles Service Centers

Just a great experience - happy camper4

Let start by saying i bought my first rv from a larger rv dealership in the area.went back for a list of repairs to be short was very unhappy.Went to copleys for help and i would never go any where else.They have a customer for life

Took them a week to replace a bumper they estimated to... - JoKon

Took them a week to replace a bumper they estimated to take one day. Did not contact me to inform me repairs would take longer and did not return half of my phone calls. Did not appreciate the general attitude of Mr. Woods or his supervisor. Courtesy driver was quite nice.

Took my motor home for warranty inspection in 2023 they - kgreesecamp

Took my motor home for warranty inspection in 2023 they used two tubes of dicor on the food charging $26 for the dicor and $119.00 labor. Took the motor home for inspection 2024 another tube of dicor an another $119.00 labor so either the previous tech didn’t know what he was doing or this is a scam. My feeling it’s a scam. Had trouble with the propane side of the hot water heater which was a loose connection not covered by warranty for life (which is a joke) and was charged $102.00 to tighten a nut. My advice is to find another RV dealer!

Once again Will Campbell of Giant Recreation World in - avemco65

Once again Will Campbell of Giant Recreation World in Palm Bay and Joe went above and beyond to help me resolve an issue. One phone call and they had it solved by the next day!

Worst experience ever when doing an investment like this.... - sk1mario

Worst experience ever when doing an investment like this. Sales Person (Ramon Fuertes) was excellent...no doubt about that but the Finance Department was a mess, no communication whatsoever until the day of picking the unit up. After that, I had to bring the unit back a month later because just before I left on the day of pick up I was told that they had to order a new under belly because the technician messed up the one that came with the unit. They told me 1 to 2 days after I dropped it off. It has been 9 days now and I can't even talk to the original tech that received my unit so another tech answered my calls not knowing what is going on with my unit and telling me that Jorden will call me back. I called again today, no luck, asked for the Service Manager, no luck, contacted the CEO which I have two surveys to fill out, no luck. Horrible Dealer...PLEASE STAY AWAY! Is been the worst experience ever.

Poor response to problems occurring during warranty.... - kudzukea

Poor response to problems occurring during warranty. Attitude implying customer is putting them out by showing up with a problem needing attention during warranty. Unsatisfactory repair of defective part and later (still under warranty) unsatisfactory replacement of same defective part. As a customer, I felt unwelcome and don't ever want to return! Note: This makes me never want to buy a car from same dealer again. The vehicle I was bringing in for service under the warranty I had bought new from this dealer. The sales guy was pretty sleazy, too! If I want to go to a Subaru dealer again, I'd rather make a 3- or 4-hour drive to a city with at least one other Subaru dealer to find a better (if that's possible) dealer. I love my car but can't stand this dealer! If Subaru wants to keep its customer-oriented and high quality image it needs to improve its customer service in both the sales and service areas!