157 Florida Nissan Service Centers

Very professional & completely satisfied with service & - debra.a2525

Very professional & completely satisfied with service & repairs that were done by Sean Clumfoot. Debra Wallar

Jim Hays in the service department was more than helpful! - GCFflames6

Jim Hays in the service department was more than helpful! Got us in super quick, had the service technician fix a sensor light on our 2021 Nissan Armada. Thank you, Jim!!! Highly recommend!

Great service from Bobby He went above and beyond the - Carol

Great service from Bobby He went above and beyond the help I needed……very easy to work with and very informative. My next vehicle will be a Nissan Driving my 3rd Nissan now…

BEST DEALERSHIP ! - Kelly

BEST DEALERSHIP !!! Xavier rivera from service advisor was hands down the best, I received so much help from him.

Very good service Andy is a very good service adviser - Alex Koifman

Very good service Andy is a very good service adviser and his helper too Thanks

Had another good ex service experience. - wgatewood

Had another good ex service experience. Michael Tibbs always take care of me. The courtesy ride really helps Uber.

Brought vehicle in for service. - pmolle

Brought vehicle in for service. Repair was completed timely & in a professional manner. Service manager (Mike), & Shania did an AMAZING job. Level of professionalism recognized was second to none. Great job guys! You made it a pleasure, thank you!! 👍🏻

Not happy that I was given an 18 month lease. - CASCOTT35

Not happy that I was given an 18 month lease. Was not told it wasn’t three year.

Matt was efficient and knowledgeable, informing me of - angela.donnino

Matt was efficient and knowledgeable, informing me of repairs and costs. I appreciate his honesty.

Consistently above and beyond. - dianewelford

Consistently above and beyond. I could not have been more satisfied with my recent experience at Mike Erdman Nissan. TJ was kind, professional and really showed a commitment to me for customer satisfaction. TJ recommended repairs and provided estimates that came from a knowledge of my vehicle's history with your dept that helped me keep the long term expenses to a minimum. I feel totally confident with the quality of work and trust your service dept representatives. Thank you TJ.

My experience after a 2nd battery failure on my 2019 was - markberent66

My experience after a 2nd battery failure on my 2019 was Rogue was handled professionally and with an honest result—-new battery again that was still under warranty

I purchased my 2016 Nissan Rogue from Naples Nissan on - jbbarron7

I purchased my 2016 Nissan Rogue from Naples Nissan on Pine Ridge Rd. in Naples Florida. They advertised that the vehicle came with a lifetime from Total Warrant Service. I trusted Naples Nissan to keep me informed of any issue. Overtime I had put my copy of the warranty with some other papers and put them in my storage. So when my CVT transmission went out on 10/12/2023 I took it back to Naples Nissan to get it repaired. I was told the transmission was not covered, so I had to pay for it out of pocket $5711.66. When I was able to get into my storage and read through the warranty I saw the transmission was covered so I called Naples Nissan, they said for me to get the paperwork sent to them. Then I had to fight with them to turn it over to Total Warranty Service. I was told from Naples Nissan that Total Warranty Service would not pay, but I believe they should go by the Warranty. Total Warranty Service has denied my claim for reimbursement for my transmission that had to be replaced in my 2016 Nissan Rogue. Even though I have met all the requirements laid out in the Warranty.

I was told online 800 down I get there about a hour in it - Sumeryoungs0

I was told online 800 down I get there about a hour in it changes to 1400 down then 2 hrs in they take my check stubs from me to make copies and when the salesman returns he tells me the owner said I can put 2000 down so if I want the car I need to come up with more money...by now I have already paid for the insurance and the tax tag and title and just about to pay the down payment...the worst thing of all I paid uber 70 dollars to get there and I had to pay another 124 to get home after being there for 4 hours and not getting a car. I am so disappointed and now I have to wait another 2 weeks to try some where else cause of all the money spent on uber's.

Great Experience - TLee

Guys @ service desk are very polite & courteous. Explained what would be done & expected cost. Courtesy van gave me a ride back to work. Vehicle was done when stated and the cost was just as explained.

Rating because of customer service. Upon returning to... - sallyshamby

Rating because of customer service. Upon returning to body shop because of loud scraping at my bumper area, All it would've taken would've been "sorry, we forgot to tighten up the plastic shield." Instead he insinuated I must have hit something on the way home. Wouldn't go back if future needs of body work.

excellent friendly service, completed ahead of... - grandma

excellent friendly service, completed ahead of schedule kept me informed at every step of repair and excellent quality of work on the repairs done to my highlander

I bought a 2006 VW Passat on 12/7/2013. Service dept is... - biggmikewon

I bought a 2006 VW Passat on 12/7/2013. Service dept is garbage. I've had a vehicle there for over a week and any time i call to get an update i get the runaround. I'll call you back in a few minutes, that's what they told me. James the service advisor calls himself a professional. How can you call your self a professional when you cant give a courtesy call back. Go some where else if you want customer service, these guys lack that trait 100 fold. Justin was cool until he sold me the vehicle and that was it. Very unprofessional sales staff!!

An auto accident is, for most people, a frightening... - JLALLEN

An auto accident is, for most people, a frightening experience. My BMW 750LI, with every "Bell & Whistle," affords me extraordinary "JOY;"the BMW advertising agency hit it right on the head recently when this campaign was introduced. BMW is very special;I realize now, that it is not just the BMW vehicle, but the entire experience. Pior to an auto accident, I always looked forward to going to this dealership for service, and, while having free coffee, Starbuck's at that, just meander visiting the parts department (by golly, I always purchase something such as the BM Championnship shirts, wallets, key chains, about twenty caps, Clothing, cast replicas, of the 750LI, And, visiting with the personnel afforded me the opportunity to feel so very special, almost like visiting a five star hotel. Well before the most recent ad campaign, I was filled with JOY;oh, my, what a joyous occasion. My eexperience at the Lauderdale Collision Center has beren unique!!!!!!! Typically, in my opinion, visiting a collision center previously has been the least glamorous, most fearful, least pleasant, most anoying experience with all vehicles other than BMW. Doubtless to say, customers are in a much different frame of mind when their "Baby(BMW") is damaged and, the customer, in most cases, is recovedring from an injury of one sort or another. My experience has been nothing but fantastic!!!!!!!I believe that Mr. Steve Suppo, the Manager, Mr. Richard Simms, the Associate Managder, & especially, Omar, the chief Technician(he should be promoted if he is not in this position already,) appear to LOVE what they do. They are a reflection of Mr. Steve Suppo. I think that, if I were the President of BMW, I would get off my Butt, visit them, and tell them personally what great l;pove they are affording your customes. As a matter of fact, I would have all sales personnel visit the people I have mentioned for a few days and learn. Other things beding equal, such as BMW being "The Ultiomate Driving Machine, the BMW total experience, etc., it is the people mentioned, doing the most difficult job of all, personally, who have solidified my desire to purchase only BMW forever and to make certain that I tell at least one person every day about BMW, and only Lauderdale BMW. Incidentally, I drive many miles to visit this particular agency and, I always will. Thank you Holman Family;you have "Got It Right!"

I was scammed on extended warranty. - mrubenstein80

I was scammed on extended warranty. Offered $2500 for 100,000 miles, when I turned it down was offered 120,000 for $1900 which I accepted. They never mentioned I was getting the gold warranty not the platinum warranty, classic bait and switch. Naturally first repair was only covered on platinum

Awful experience & terrible service from Buddy himself - UnhappyCustomer

My car is worse off leaving than when it arrived, bubbles in the paint, damage still not repaired. After 33 days I went to get my car for the 5th time and Buddy Foster himself was there he came out of the back office and screamed at me "You better just take your car today and leave we are done fixing it, nothing is wrong with it" I asked him to go out and look at the car with me when we approached I saw a 6-8 inch rubber mark on the front bumper that had just been replaced and painted by them. Needless to say after terrible service and having to bring the car back 5 times and another time not even leaving with the car I will never return to Buddy Foster because they do a crappy job and because Buddy himself thinks he can yell and scream at a customer. I had Jim tell me one of the times that I came up there to get it "Well you are just pickier than most customers" Which means that Buddy Foster thinks it is okay to not repair things, leave bubbles in the paint and clear coat because most customers aren't as picky as me. Buddy himself should be ashamed of his behavior and how he spoke to me it was totally unacceptable and there were several witnesses to see the show he put on. The repairs needed for my car should have taken at most a week however at 33 days it still needs work done and we be going to another shop to have the damaged caused by Buddy Foster repaired the proper way. I would no recommend that anyone bring their vehicles to BF for any repairs not only because the work is terrible but because of the owner don't give that rude guy your business.