131 Florida Lincoln Service Centers

Always a pleasure to work with Kelwing and team at - Doug p

Always a pleasure to work with Kelwing and team at Jarrett Gordon Winter Haven. True professionals that make it easy to shop and want to come back again. Thanks for the great service

Telephoned around 10am booked in the same day for 1:00pm, - angelabuns

Telephoned around 10am booked in the same day for 1:00pm, we had to take it back next day, only took 10 minutes to repair. Staff so friendly wonderful work keep it up

Staff at Schumacher were absolutely on top of my car's - gorayd439

Staff at Schumacher were absolutely on top of my car's concern from Tuesday helping me order the towing pick up, delivery to dealer, Dave at the service dept, and until I picked it up on Friday afternoon. Thank you!

Everything went smoothly from appointment thru pick up - JERRYKRBEC

Everything went smoothly from appointment thru pick up and the service was performed well and completed on time.

Sandy has been wonderful. - Psychodoc45

Sandy has been wonderful. The repair work was done well. I will go there again if I need work done in the future.

Very friendly and professional service provided. - Larry G

Very friendly and professional service provided. Showed up on schedule and completed service promptly. Would recommend their service.

Was very pleased with my service I rely on the service - Eandphanley

Was very pleased with my service I rely on the service team at Lincoln Gettle. They are always helpful and polite. A Great team. They're the best!

Always take my car here for service. - Jan17

Always take my car here for service.. They are very helpful, do not try to sell items,

Coggin-DeLand did an excellent job on both of our cars! - Jackie S.

Coggin-DeLand did an excellent job on both of our cars! It was a pleasure to deal with Steve Chuzas! We are "snowbirds" and always take our cars in for service there before we return up North. The staff there are all professional and personable! I would highly recommend them to others!

Germain Lincoln is a five star dealer. - ALSZAF677

Germain Lincoln is a five star dealer. We bought 2 brand new Lincoln Nautilus’ and have referred others there. Lenny in the service department always gives us red carpet treatment. They pick up our car and leave a new Lincoln to use. They always bring our car back clean too. Excellent Sales and Service experience every time!

If I could give a zero rating I would. - carp1100

If I could give a zero rating I would. I never write these reviews, but feel I should after the way my wife was treated by Santos Diaz. We just want others to know the caliber of his character. He was extremely rude to my wife after they made a mistake with the service on our vehicle. No apology and treated her like a second class citizen. His manager Naseem Saleem did nothing to address the rudeness and just offered a free car wash! Just my opinion, but this service department is the most unprofessional I have had the displeasure of dealing with. I know everyone says it and nobody really cares, but we were getting ready to trade this in on a new Nautilus, but now we will look elsewhere for our future vehicle needs.

Really good service and very professional , the service - Kel Ruiz

Really good service and very professional , the service personal very good person and very professional Mr Leo

Service not good The guys his name I think Mirah - Sang vo

Service not good The guys his name I think Mirah something very rules when I take my car do oil change

I just want to thank Elizabeth Tarr and all of the team @ - Ray M.

I just want to thank Elizabeth Tarr and all of the team @ Central Florida Lincoln for the excellent service they provided. I recently had some major damage to my Lincoln Navigator due to squirrels destroying wires around my engine and Elizabeth got my vehicle in for repair the very next day and also put me in a beautiful loaner vehicle whike my vehicle was worked on. She also coordinated with my insurance adjuster to insure a timely reimbursement of repair my repair costs and it was all smoothly done. I really appreciate all the effort and professionalism displayed by Elizabeth and the entire team at Central Florida Lincoln. Thanks !!

I can not say enough good about my experience with the - Rickycochran321

I can not say enough good about my experience with the service dept. Harrison is my service advisor he was knowledgeable and very informative. I had an electrical issue with my Lincoln and as you know that is always a challenge. The service department did an outstanding job for me.

I was told online 800 down I get there about a hour in it - Sumeryoungs0

I was told online 800 down I get there about a hour in it changes to 1400 down then 2 hrs in they take my check stubs from me to make copies and when the salesman returns he tells me the owner said I can put 2000 down so if I want the car I need to come up with more money...by now I have already paid for the insurance and the tax tag and title and just about to pay the down payment...the worst thing of all I paid uber 70 dollars to get there and I had to pay another 124 to get home after being there for 4 hours and not getting a car. I am so disappointed and now I have to wait another 2 weeks to try some where else cause of all the money spent on uber's.

On Oct 4 2022, my Lincoln MKS was delivered by AAA to Al - Dr.C

On Oct 4 2022, my Lincoln MKS was delivered by AAA to Al Packer with a malfunctioning fuel injector. After 5 weeks, 2 bills claimed and paid by the warranty company, 2 copays by me and another bill for almost $800, the car is still there, not running. It has not been drivable for more than 5 miles for the past 5 weeks and sitting in their parking lot for 7 days now without even being plugged in for diagnosis, so I can’t even open up a new claim or get a rental car. The Service Manager Tim Olsen won’t return my calls. The General Manager Tracy Manzilotti will not intervene. They won’t diagnose the car, open a claim or give me a loaner. This car is the top of the Lincoln luxury line with all of the options. It was the dealership’s show car when bought in Delaware. I have opened a complaint file with Ford and Kacie Copeland says there is nothing she can do to get the dealership to walk into the parking area and get a diagnosis by plugging in the computer. They say other customers have priority over my car. I have never encountered such behavior from either a service provider nor a retailer. At this point, I cannot imagine ever doing business with Al Packer Lincoln, Al Packer Ford or the Ford Motor Co in the future. The truth is that once they got my money for services that they added onto the warranty work, they won’t back up their work and they want nothing to do with me because they have already ripped me off for the cash pay extras which may, or may not have been needed and may have caused the secondary problems. They are treating me like a leper and my car like a liability hot potato. This is unquestionably the worst experience with an automobile in my entire 70 years. If you purchase a car from these people, be forewarned that you may experience the same level of service for that vehicle.

Mike and his team at the body shop did a great job,car - billrivera86@gmail.com

Mike and his team at the body shop did a great job,car looks brand new again.

Worst experience ever! My husband brought his pickup in... - Michellegallego27

Worst experience ever! My husband brought his pickup in for some work and also brought in a new set of wheels and tires he wanted put on. He went to pick up the truck and his tires and wheels were "missing".. they didn't seem to care that much and told us they'd file a police report and get back with us. Now they are trying to say its our fault! How ridiculous is that! We brought them there for a purpose and the lady in service assured my husband they would keep his truck inside at night. They never return our phone calls, lie about trying to help us out. Ted the service manager was unprofessional and basically told us to kick rocks. Ill never bring another vehicle there if this is how they treat customers and I will go out of my way to let everyone know what a terrible experience we had.

Rating because of customer service. Upon returning to... - sallyshamby

Rating because of customer service. Upon returning to body shop because of loud scraping at my bumper area, All it would've taken would've been "sorry, we forgot to tighten up the plastic shield." Instead he insinuated I must have hit something on the way home. Wouldn't go back if future needs of body work.

excellent friendly service, completed ahead of... - grandma

excellent friendly service, completed ahead of schedule kept me informed at every step of repair and excellent quality of work on the repairs done to my highlander