A raw deal.Always trolling for some way to charge you extra. - LR Marti
This is the third and last bad experience with this dealership. I will drive to Clearwater in the future rather than use this dealership which is just a few minutes from my home.
First an oil change that cost almost $300. Secondly, a major repair under warranty that I had to wait 6 weeks for "approval" to have completed. I recently heard from another LR dealership that when you need "approval" for warranty items to be repaired this indicates that the dealership has been flagged for questionable warranty handling.
Thirdly, I bought a battery from this dealership 9 months ago and it went bad so I could not start my car. I had AAA jump it for me and I drove directly to the dealership. Despite the fact that the warranty was still in effect, it cost me $117 for labor even though the battery had a bad cell. Then without my permission removed my tires, inspected my brakes and of course recommended an expensive repair.
My previous dealership was fabulous but this one in Sarasota is poorly run, always trolling for something to repair at the owners expense and charges fees that are way out of line.
The service people are less than service oriented and not very friendly. Go elsewhere. Drive a greater distance for good service not a short distance for this poor service.
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